Customer Care Software Developer

Seenivasan V *****.****@*****.***

MCA (Computer Application) Mobile: 770-***-****

Objective:

To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization’s objectives and also attain my career targets in the progress. Professional Summary:

Around 2.8 years of experience in various applications such as PHP, MYSQL, jQuery, JavaScript and HTML5.

Have analytical and development skills, capable of working independently and in team and possess Interpersonal and Communication skills.

Proficient learner, Adapt new challenges, roles and responsibilities. Education

Degree Year Institution Score

Master of Computer

Application 2009-2012

Adhi parasakthi Engineering college -

Melmaruvathur 77.6%

Bachelor of Computer

Application 2006 – 2009

Virudhunagar Hindu Nadar Senthikumara

Nadar (VHNSN) College – Virudhunagar 67.97%

[Affiliated to Madurai Kamarajar

University]

Secondary School

Leaving Certification 2006

KVS Higher Secondary School,

Virudhunagar 59.66%

Secondary School

Leaving Certification 2004

KVS Higher Secondary School,

Virudhunagar 73.40%

Technical Skill

Skill set Tools & Technologies

Platform Windows

Database MySQL

Languages known PHP, Angular Js

Web Technologies HTML, CSS, java Script

Middle Tier Apache Tomcat Server

Other Tools

Sublime Text, Android Studio, Eclipse, Notepad++,

JCL’s(Job Coded Language)

Co - Curricular Activities

Won First prize for presenting the paper on title “Nano Technology “.

Won various prizes on Code Debugging and Quiz event. Professional Experience

Organization

Designation

Role

Year

Worked 1

SourceHOV - Chennai

Processor

legal document process

May 2013 to Sep 2016

Roles and Responsibilities

1) Process US court cases document and produce CD-ROM format. 2) Conversion of Court Ampex data to XML via Mainframe JCL’s. 3) Handled team.

Organization

Designation

Role

Year

Worked 2

Zealous services - Chennai

Quality Analyst

Semi Voice process

Jan 2017 to Mar 2017

1) Analyses and review the call

Organization

Designation

Role

Year

Worked 3

TIARA Consulting

IT Analyst

Software Developer

Mar 2017 – Till date

Services – Chennai

Primary Roles and Responsibilities

Understanding functional requirements.

Communicating with the client for clarifying the requirements.

Develop and deliver training for Client about build methodologies and tools.

Creating Test case for Manual Testing Application.

Gather requirements for Migration and Integration project.

Designed and created database for every application. Key Highlights on Projects worked

A) Tiara Integration Product Suite [TIPS]

Tiara Integration Product Suite (TIPS), a data integration product fully developed and owned by Tiara, helps businesses accomplish all their Integration needs. TIPS enable organizations to seamlessly integrate data between various enterprise applications. Tiara wants to move the TIPS in cloud to elaborate the business.

Run the Integration based on the mapping fields between the applications.

Analyses Oauth and Requirements for integrations

Oauth and API Analysis for Multiple Application Integrations

Customer Subscription handling

B) Tiara Special Initiative Project [TSIP]

Tiara’s Special Initiative Product (TSIP) is developed as cloud based Mini ERP application. The main purpose is to reach out to wide customers for managing their business activities

Manual Testing Sales and Purchase Transaction

1. Purchase Request to Vendor credit

2. Sales Order to Credit note.

C) Testing

Manual Testing in Tiara own Product TIPS(Tiara Integration product as a Service)

Manual Testing in Tiara own Product TSIP(Tiara ERP)

Automated Test done to SR Books (Customer Projects)

Integrations Template Testing done to 60 Templates using TIPS.

Manual Testing 5 Customer Integrations Projects. D) Tally Customer Care Services

Around 6 months working Tally Customer Care services E) Integration and Migration

Integration and migration data handling for the applications (Like ERP, e-commerce, Accounting, CRM, Marketing)

F) Integrations Templates

Develop and Test the 52 Templates using own product.

API Analyses more than 5 Applications.(Basic authentication, OAuth, OAuth 2.0) G) Customer Projects

API Analysis (REST, SOAP).

Developed Transaction modules using PHP.

HTML, Javascript, CSS Workaround for the customer projects. Magento 1.0 API Analysis for customer Integrations Projects. H) Banking ACH/NACHA file transmission

Based on Netsuite Application Bank file transfer between File Cabinet, FTP/SFTP. Using FileZilla FTP Client and server side creation for Public key and Private Key. Based on the Java code we will do the Accessing FTP every day to Bank server and checking the file transmission.

15 clients using the two way integrations. (File Cabinet to FTP, FTP to File Cabinet) Personal Details

Name Seenivasan V

Father’s Name Vairamani

Gender Male

Languages Known Engish,Tamil

Date of Birth 21-May-1989

Nationality Indian

Declaration

I hereby declare that the above information's are true to best of my knowledge.

(Seenivasan.V)

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