Customer handling
*************@*****.***
street villangurichi
saravanampatty, Coimbatore,
Tamilnadu, India-641035
SKILLS
WORK EXPERIENCE
Service engineer
Coff ee day global ltd
11/2015 - Present,
Responsibilities
o Interact with customer and give them service query support on time. o Responding customer complaints and give them field service support. o Maintaining relationship between sales and service team by supporting them Through demo and installation of new accounts.
o Briefing about machine operation and cleaning to the customers and operators. o Give hands-on training about machine services to the juniors and instruct them Untill they are ready to work in the field.
o Maintain a proper record of machine services by using job sheets. o Maintain a monthly stock on hand reports for utilization of spares. o Quality check by schedule visits to the customer places. CERTIFICATES
Industrial visit (11/2014 - 12/2014)
Tuticorin thermal power station
ACADAMIC ACHIEVEMENTS
o Won 1st prize in TECHNO HUNT at karpagam college of engineering. o Won 2nd prize in TECHNICAL QUIZ at park college of eng and technology. o Represented as a placement coordinator for my department. EXTRA CURICULAR ACTIVITIES
o Participated in various national level symposiums at different colleges. o Paper presented and participated in workshops conducted at other colleges. PERSONAL PROJECTS CERTIFICATES
Modified incremental conductance using photovoltaic systems (06/2014 - 03/2015) Troubleshooting
SREEPRASHANTH M
Service engineer
Intend to build a career in your company with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative environment.
Good Communication
Problem solving
Proficiency in Microsoft
word and Excel
Interpersonal skills
Time management
Team work
EDUCATION
Graduation
Park college of engineering and technologies
06/2011-04/2015, with 68.9 % of marks Coimbatore
BE Eee
LANGUAGES
English
Full Professional Proficiency
Tamil
Native or Bilingual Proficiency
Malayalam
Full Professional Proficiency
SOFTWARE
EXPOSURE
Platform used : Windows 7 8 10
packages : MS Office
Higher secondary
Government higher secondary school
06/2010-04/2011, with 83.4 % of marks Coimbatore
SSLC
Government higher secondary school
06/2008-04/2009, with 84 % of marks Coimbatore
HOBBIES
o Drawing
o Listening music
o playing volley ball
AREA OF INTEREST
AC machines
PERSONAL INFORMATION
o Date of birth : 16-01-1994
o Marital status : Single
o Nationality : Indian
o Passport status : Available(S2954557)