Takeshi Kanatani
Rm.*** Cielo Bldg. Capri Oasis
Dr. Sixto Antonio Ave Maybunga Pasig City
adhco5@r.postjobfree.com
Objective: Desire a position of a Call Center Representative where making the most convincing
power and the aptitude to provide precise information of customer
Working Experience:
1.HGS (Jan. 2020-Sep2020)
.Customer service Representative Duties and Responsibilities.
-Answer courteously inbound calls
-Respond to customer inquiries
-Email respondece
2.Concentrix(Oct.2016-Oct2019)
Japanese Bilingual Advisor
Duties and Responsibilities
-Managiing inbound calls
-Following various communication scripts when speaking to a caller
-Identifying customer needs,answering questions/alternatives to issue
3.Gulliver Offshore Outsourcing(oct2014-Oct.2016) Customer Service Representative Duties and Responsibilities.
-Answer courteously inbound calls
-Respond to customer inquiries
-Generate customer interes in the services or products offered by the company
-Provide personalized customer service by responding to the needs of the customer
-Ensure feedback from the customer to further improve the customer services
4.Noburo night club(2005-2013
Manager
Duties and Responsibilities:
-Ensure the effective and complaint operation of the nightclub,such as following legislation and safety codes
-Ensure the financial integrity of the operation such as maintaining and monitoring cash flow,handling bank deposit and accounting procedures
-Assist in promotion and sales
-Maintain records
-Conduct regular inspection of operation
-Resolve costumer complaints
-Manage human resources such as recruitment training and scheduling staff
5.Hanabishi(1996-2005)
Waiter
Duties and Responsibilities:
-Welcoming guest,demonstrating menu knowledge,answering question and taking orders
-Bring out food,cleaning empty plates,ensuring the food came out as desired,cash handling
-Wiping down tables,refilling salt,pepper,processing waiter creditcard,slips and cash
6.Techno Service(1987-2005)
Factory Worker
Duties and Responsibilities:
-Assemble raw materials for preparing,mixing,measuring and cooking crude resources
-Manage automated methods and temperature for manufacturing products
-Operate machines in the producing commodities
-Evaluate samples of products and the operating machines for packaging
-Work in an assembling environment in the process of operating inflating machines,cutting or molding
-Educational Attainment:
Hathushiba High School
SY1984-1987
Personal Information
Birthday: March 28,1969
Nationality: Japanese
Status: Single
Height: 175cm.
Weight: 90kg
Father`s name: Takeo Kanatani
Mother`s name: Takaku Kanatani