Executive Assistant Sales

DIAMOND GOODMAN

***************@*****.*** 773-***-**** 107 Kennedy Dr. Terrell, TX 75160

PROFILE

Motivated leader with excellent attention to detail, time management and comfortability with fast paced environments. Seeking to a position to support a team administratively through my effective organization and communication skills.

EXPERIENCE

October 2015-April 2020

Membership Executive Assistant & Special Projects Manager,

Active Wellness at 92Y May Center

Provided admin support to Director of Sales and Membership including control of calendar, monthly invoice reconciling and travel arranging. Responsible with Sales Director for recruitment and primary on boarding of all new employees, which included creation of organized new staff training sessions. Processed payroll and constructed monthly sale team schedules. Assisted in management of accounts receivable and payable postings as well as report daily budgetary statuses and provide data analytics. Coordinated, and implemented various projects, meetings, and events as well as Team Safety Trainings. Oversaw production, edit, and copy of catalogs and related materials.

Membership Sales Consultant, Active Wellness at 92Y May Center (2015-16)

Established relationship with prospects via calls, emails, in person meetings and outreach programming. Responsible to meet daily and monthly sales targets to increase new member intake and furthermore upsell various personalized services suited to new member. Maintained a closing ratio of 65%. Assisted members with all questions and concerns regarding membership. Completed new member contracts and maintained membership records and accounts. Brainstormed with marketing department to generate new leads utilizing current member base and re-structure to a more effective sales process.

May 2011-October 2015

PM Supervisor, 92Y May Center for Health, Fitness, and Sports

Key point person for all managerial and operational decisions, support, and conflict resolution as well as closing of facility. Managed direct team of 5 people including schedule, payroll, hiring, and training. Responsible for entire Pro-Shop operations, sales, and inventory. Maintain open communication with department supervisors, reporting all situations that transpired throughout the day. Mediated and resolved disputes involving members and sometimes staff.

EDUCATION

Fisk University, Nashville, TN

May 2009: Bachelor of Arts in Psychology

KEY SKILLS AND CHARACTERISTICS

·Critical Thinking

·Leadership and Project Management

·Detailed Oriented

·Customer Service

·Sales and Marketing Communication

·Microsoft Office and Goggle Programs

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