Engineer Software

https://www.linkedin.com/in/elakiyaduraibalan/

******@*****.*** 402-***-****

Summary of Qualifications:

• Technology professional with over 5 years of extensive experience in Analysis, Design, Development, Testing, Implementation and Support of Enterprise Customer Service Application.

• Hands on experience in developing and testing highly available and critical enterprise wide systems using C Programming, JAVA, VXML, PHP Technologies.

• Hands on experience with Java Spring boot, in developing web services applications.

• Experienced in Object Oriented Analysis, Design and Programming (OOPS)

• Hands on experience with IVR development using VXML

• Strong knowledge on Web Services with Hands-on experience on SOAP and REST.

• Actively involved in various SCRUM ceremonies and possess good knowledge of software development life cycle processes (SDLC) with providing solutions in both Agile and Waterfall environments.

• Experience in writing Queries in SQL.

• Experience in Defect/Workflow Management using JIRA and other ERP tools.

• Experience Jenkins and Ansible deployments

• Experience with Continuous Integration (CI), Continuous Delivery (CD)

• Strong hands on experience in using version control tools Git.

• Experience in Unit testing and hands on experience on functional, performance, scalability and reliability testing of various applications.

• Strong expertise in writing Manual Test cases

• Expertise in smoke, Black Box, UAT, performance and stress testing.

• Experience with XML related technologies.

• Experience with development and deployment in Windows and UNIX environments.

• Expert level programming skills in UNIX and shell scripting.

• Excellent analytical and problem-solving skills.

• Possess exceptional communication skills and can work with in a team or independently with minimal supervision

Technical Skills:

Programming Languages:

Java, C, TSQL, VXML, UNIX (shell scripting), Python Web Technologies: HTML, CSS, PHP, XML.

Databases: Informix

Web Services: REST, SOAP

Framework: Spring

Tools: Eclipse, IntelliJ, Maven, CVS, DB Visualizer, DBeaver, Confluence, EditPlus, GitHub, Jenkins

Project tools: Scrum, Kanban, Waterfall, AGILE, JIRA Admin, Visio EDUCATION:

Bellevue University, Omaha, NE Aug’14-May’16

Master’s in Computer Science,

Anna University, India Aug’05 - May’09

Bachelor of Engineering in Computer Science

Work Experience:

Software Engineer at West Corporation/ Intrado, Omaha, NE Aug ‘16 -Present Project 1: AETNA Medicaid (New Build ) – ( VXML, PHP, SQL, SOAP UI, Manual Test cases)

• Dev lead / architect for a very complex healthcare build

• Lead design involving a 130-page flow for the application handling 27 healthcare plans.

• Adopted SCRUM methodology and lead Sprint Planning, Reviews and Retrospectives

• Implemented TXL logging for application

• Implemented application as a newbuild, end to end testing and performance monitoring.

Project 2: United Health& Zodiac ( VXML, PERL)

• Re-wrote existing application to remove single point of failures.

• Reduced application downtime by 80% and were able to achieve Four 9s in HA.

• Performed Database changes and rebuilt a DB schema for this application

• Built an outbound survey module for post care analysis

• Scripted new alerts using PERL to enhance the failure notifications.

• SME involved in architecting enhancements to application Project 3: Outbound and Enterprise IVR Clients ( JAVA, VXML )

• Built and setup new campaigns using in-house campaign manager tools

• Enhanced inbound application to enable call records for inbound calls.

• Worked on various new build applications as an individual and as a team player.

• Expertise in handling PCI and PHI data for financial clients.

• Performed functional testing to identify single points of failure. Research / Patentable Projects

• Lead the development of an automated tool to analyze error logging and projecting impact of application failure.

HIGHLIGHTS – West Corporation / Intrado

• Employee Excellence Award nominee 2017 for designing a “patentable” incident Impact Consolidation algorithm.

• Nominated for employee of the quarter 2018

• Received 9 “Hats Off” Awards (employee appreciation awards) for best performance

Software Engineer Intern at D3 Banking Feb ’16 – May ‘16

• Testing core java applications using SPRING framework

• Performed data accuracy, data validation and data integrity testing by querying the database using SQL queries.

• Updated Test Plans and Test Cases periodically to manage changes in requirements.

• Performed web services testing with SOAP UI and Postman. Technical Graduate Assistant, Bellevue University July ’15 – Feb ‘16

• End to End testing of university applications built using CSS.

• Setup network devices with the university setup and configured access controls.

• Updated application servers with latest patch for enabling security

• Conduct trainings and build application walkthroughs for staff and students IT Coordinator, Delhi Public School, India May ’12 – Feb ‘14

• Designed and developed an internal attendance management system

• Trained internal staff on Internal DBMS for attendance and accounts management

• Trained students and faculty on computer networks and technology basics

• Supervised and maintained the IT lab for the school.

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