Manager Inside Sales
Resume:
Javier Gonzalez
Apt ****
San Antonio, TX 78245
910-***-**** **************@*****.***
Related Skills
7+ years Working knowledge with Microsoft office programs, (Access, Excel, Project Management, Word, publisher and PowerPoint)
Oversee and manage accounts that generate over $15,000 in revenue annually
Superb territory management skills with history of exceeding set goals
Investment Portfolio Management
Exceptional investment and Inventory report generating skills
Expansive technology skills (Pivot tables) and C# experience
3+ years Problem solver with outstanding analytical skills
Experienced Year End Closing/Risk Management
Organized various initiatives, including technology and accounting projects
Education
Lincoln Memorial University, Harrogate, TN May 2019
Masters of Business Administration: Concentration in Finance
Honors and Awards: Top Graduate Business Leader of the School of Business 2018 & 2019
Relevant Coursework:
Financial Institute & Markets
Public Policy & Finance Management
International Financial Portfolio Management
Lincoln Memorial University, Harrogate, TN May 2017
Bachelor of Business Administration in Management with a Minor in Informational System Science
Honors and Awards: Top Undergraduate Business Leader of the School of Business 2017
Relevant Coursework:
Corporate Finance
Investment Analyst & Portfolio Management
Principle of Business Programming
Organization: Lincoln Memorial Men’s Basketball Team August 2013 - March 2017
Point guard/Shooting guard
Competed in the South Atlantic Conference
Team member during 4-consective Champions South Atlantic Conference 2014-2017
Team member Tournament Champions South Atlantic Conference 2014 & 2016
Participated in Three NCAA tournaments, One Regional Semifinals, One NCAA D2 National Championship Runner-up, One NCAA D2 Final Four
Professional Experience
UPS, San Antonio, TX May 2019 - Present
Account Manager
Territory management over 200 accounts that have more than $12,000 in revenue annually
Maintains Industry Knowledge and Addresses Customer Business Needs
Provide monthly or quarterly communications to Clients general population regarding their shipping operations
Experienced professional recognized for meeting profit objectives and forging new business by collaborating internally to re-invigorate the clients business development
Understanding of customer retention and territory management
Use of SalesForce and OnDemand platforms for customer organization and call time recording process using Microsoft Excel and Word
Invasively probing to understand businesses and organizational needs to better improve customer interactions
AutoZone, Middlesboro, KY September 2018 – May 2019
Parts Sales Manager
Handled all forms of paperwork, records, and ledgers that allow the store to maintain a form of clean, efficient system of inventory and financial records
Trained staff to deliver outstanding customer service and resulting in quality interaction & a memorable customer experience
Reordered inventory when it dropped below predetermined levels
Planned budgets and authorized payments and merchandise returns
Addressed and corrected sales staff communication issues in a tactful and effective manner
Ensured inventory control needs are consistently met by improving and developing inventory management process and procedures.
Lincoln Memorial School of Business, Harrogate, TN August 2017 – May 2019
Graduate Assistant
Aided with professor’s efficiency by 7%
Proficiently developed, organized and maintained teaching materials for instructors
Answered phone calls and assisted with computer troubleshooting
Assisted faculty by performing mail runs and producing copies of various documents
Responded promptly to students’ questions and worked as a connection between students and professors
Helped with faculty research projects; engage in literature searches utilizing…
Contributed with the implementation and assessment of assigned projects and programs
DeRoyal Industries, Powell, TN May 2017 – August 2018
Marketing, Supply Chain, Inside Sale, Continuum, Financial Associate Intern
Organized Payroll and Balance Sheet Documents for the entire Corporate Campus including 6 divisions
Facilitated budget meetings to ensure revenue budgets versus expenses are met
Managed the Data entry for the Marketing and Supply Chain Departments using JD Edwards and Pivot Tables on Excel
Designed and maintained a products sale sheet using Microsoft Word and Microsoft Publisher that earned 9 new vendors
Conducted Customer Service calls for Inside Sales Department
Originated spreadsheets on Excel and on Microsoft Word documents to enhance Vendors products
Spearheaded supply chain process improvement and systems implementation projects to initiate cycle counting and greatly improving inventory integrity
Gathered technical requirements and participated in enhancing the main website design
Oversaw the Continuum Inventory Management from the Cloud building process
Gavin Hall, Fort Bragg, NC May 2011 – August 2011
Military Pay Clerk/ Receptionist
Greeted visitors, determine nature of dealing and send visitors to correct person while inputting electronic enquiries and forwarded telephone calls and messages to appropriate person.
Compiled data, statistics and supplementary information to maintain research activities.
Reorganized administrative procedures, shortening process time by 30%
Additional Skills
Exceeded goal for required yearly revenue to quota goal at 108%
Coachable and rapid learner
Outstanding market strategist
Experience in technology literacy with the ability to type 65 words per minutes
Extended experience in administrative and management fields
Strong time management skills from pricing proposals and inputting opportunities in between calls
Engaging in customer service and relations
Fluent in both English and Spanish
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