Assistant Housekeeping
Resume:
tin tin win
Emirate Academy Dubai,UAE
***************@*****.***
Date of Birth 20,Nov,1985
OBJECTIVE
To obtain A Housekeeping Manager position utilizing exceptional hospitality skills, sanitation acumen and supervisory wisdom in order to provide guests with the best in service.
To be a part of progressive organization that provides opportunities for learning and growth in a challenging and innovative environment with an objective to contribute constructively towards the goals of the organization and to excel my professional skills.
EXPERIENCES
Madinet Jumeirah Resort . Al Qasr and Dar Al Masyaf Villa . Housekeeping and Florist supervisor ( January 1st,2020 to till now )
Is fully aware of the tasks completed by my team as well as any out of service/ out of order room. Assistant team in the preparation of rush room as requested by guest services.
Ensure cleanliness of guest rooms, balconies, corridors and housekeeping pantries.
Ensure that guest supplies are replenished and floor pantries are stocked as required
Ensure guest requests are promptly and courteously met
Recognizes regular guests and maintains good knowledge of their preferences
Supervising room attendants and cleaning staff checking that rooms are cleaned to a high standard.
Quality driven and team player
To work together as a team together with your colleagues not only from housekeeping but also from all other departments.
To carry out additional duties with a positive attitude as instructed by immediate supervisor.
To report the director of housekeeping any suspicious circumstance encountered.
Responsible for clear and effective communication between housekeeping and other departments.
Managing to flower arrangement .
Jumeirah Beach Hotel & Resort Dubai
Housekeeping and florist Supervisor(November, 20, 2018 to December,30,2019)
Is fully aware of the tasks completed by my team as well as any out of service/ out of order room. Assistant team in the preparation of rush room as requested by guest services.
Ensure cleanliness of guest rooms, balconies, corridors and housekeeping pantries.
Ensure that guest supplies are replenished and floor pantries are stocked as required
Ensure guest requests are promptly and courteously met
Recognizes regular guests and maintains good knowledge of their preferences
Supervising room attendants and cleaning staff checking that rooms are cleaned to a high standard.
Wedding, function, lobby flowers arrangement and for in house guest requests and each departments request.
For dubai holding flower arrangement weekly.
The Ritz- Carlton Abu Dhabi Grand Canal
Housekeeping reliever supervisor (2018-2019)
Is fully aware of the tasks completed by my team as well as any OUT OF SERVICE / OUT OF ORDER ROOM
Ensure cleanliness of guest rooms, balconies. corridors and housekeeping pantries
Assists team in the preparation of rush room as requested by guest services
Ensure that guest supplies are replenished and floor pantries are stocked as required
Ensure guest requests are promptly and courteously met
Recognizes regular guests and maintains good knowledge of their preferences
Maintains accurate supervisor reports and conducts the daily colleague briefings
The Ritz-Carlton Abu Dhabi, Grand Canal
Housekeeping Room Attendant-(2017-2018)
Clean the guest room as per standard
Make the guest room beds.
Empty the dust bin
Arrange the guest belonging items
Replenish guest supplies.
Answer guest requests promptly on the floor
Servicing of the room in the evening and also provide second service.
Assist with my co-worker and colleague.
Hand over lost and found articles if any found in the room.
One & Only Royal Mirage Hotel Dubai
(Housekeeping senior Attendant public area 2011 to 2016)
Public area cleaning
The Arabian Court, show pool, lobby,Rooftop terrace, Rooftop Lounge, NiNa, Rotisserie, Eau zone, Sumover lounge, ballroom, staff offices and locker clean.
Royal Kaytumadi Hotel Taungoo Myanmar
Housekeeping and florist supervisor (2009-2011)
Is fully aware of the tasks completed by my team as well as any OUT OF SERVICE / OUT OF ORDER ROOM
Ensure cleanliness of guest rooms, balconies. corridors and housekeeping pantries
Assists team in the preparation of rush room as requested by guest service
Ensure that guest supplies are replenished and floor pantries are stocked as required
Ensure guest requests are promptly and courteously met
Recognizes regular guests and maintains good knowledge of their preferences
Maintains accurate supervisor reports and conducts the daily colleague briefings
Wedding, function, lobby flowers arrangement and for in house guest requests and each departments request.
EDUCATION
National University Of Art And Culture. Yangon, .Myanmar
B.A( Painting) 2003 to 2007
Master degree Final part 2
AWARD AND ACKNOWLEDGEMENT
Employee of the year for 2012 One & Only Royal Mirage Hotel Dubai.
Employee of the year Nominee for 2018 The Ritz – Carlton Abu Dhabi Grand Canal,
Employee of the year for 2009 Royal Kaytumadi Hotel Myanmar .
Employee of the year for 2010 Royal Kaytumadi Taungoo Hotel Myanmar,
COMPUTER SKILL
Microsoft office ( word, excel, power point, Photoshop)
Opera System
HOTSOS system
Adaco system
TRAINING
Jumeirah leadership foundation course Dubai UAE
English hospitality A2 Level Course Eton Institute Dubai UAE.
3 Step of service Training, The Ritz- Carlton Abu Dhabi Grand Canal
Day 21 Training, The Ritz-Carlton Abu Dhabi Grand Canal
Housekeeping office coordinator cross training completed The Ritz-Carlton Abu Dhabi, Grand Canal
Best regards
Tin Tin Win
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