Director Manager Information Technology
Resume:
Lokesh Pant
Dallas, Texas (U.S) • +1-401-***-****
Summary
A technologically advanced and detail-oriented progressive executive with a strong background in designing business-focused IT strategies and plans for enterprise implementations. Heading Enterprise Digital Solutions & Collaboration teams, monitoring changes or advancements in technology and analytical thinking to discover ways the company can gain a competitive advantage
Recognized history of defining digital roadmap and approaches, employee Intranet initiatives, talent acquisition, mentoring resources on new digital and disruptive technologies to grow the business. Demonstrated operational excellence in reducing costs through automation, cloud initiatives, contract negotiations, and implementing intelligent services across corporate functions including HR, IT, Finance, and Procurement functions.
Proficient in managing Diverse Global teams, supplier relationships, and insourcing & outsourcing projects. Instrumental in crafting Technology Control Plan (TCP) and responding to IT Security Control Audits, leading and hosting biennial IT events, and improving financial performances through innovative approaches.
Areas of Expertise
•Enterprise Digital Solutions
•AI-powered Conversational Platforms
•Machine Learning
•Enterprise Portal & Content Managements
•IT Operations
•Strategic Planning
•Program Management
•Pre-Sales (RFP/RFIs/Right Sourcing)
•Data Analytics
Key Accomplishments
●Stellar record of creating and implementing overall digital strategy for Organization’s Employee Intranet, SharePoint Collaboration Platforms, and Enterprise Web & Mobile space.
●Spearheaded infrastructure right-sourcing project from RFP release, vendor evaluations, selection and successfully executing the transition to a new vendor with no disruption to the business operations.
●A notable success in facilitating 60+ recruitments contributed to an over 50% growth of IT staff in India. Developed university relations, build the team from the ground up, and recorded a low attrition rate of 5% and less
●Executive Education Program in “https://mitsloan.credential.getsmarter.com/c69802d8-eb75-49d3-8668-01f1b07caa45Artificial Intelligence - Implications for Business Strategy” from the Massachusetts Institute of Technology (MIT).
●Championed in implementing first-ever Artificial Intelligence NLP powered Chatbot/s built on MS Bot Framework, Language Understanding, and Intelligence Services (LUIS) for the HR and Travel & Expense Department leading to greater operational efficiency for the service centers to enhance productivity.
●Proven expertise in Machine learning, Neural Network using TensorFlow, Google Cloud Vision, Chatbots (MS LUIS & Google’s Dialogflow), and building and deploying ML models.
Career Experience
Director – Information Technology (Enterprise Digital Solutions) Textron Inc., US Jan 2018 – Present
Conceptualize innovative strategies to define a multi-year digital roadmap and approaches around Employee Intranet, SharePoint Online migration, and 40 + public-facing websites & customer/dealer/Alumni portals.
●Executed first-ever, highly complex programs around Employee Intranet on Mobile over secured Microsoft Intune platform with MFA and SSO to underlying platforms like ADP, Fidelity, Concur, etc.
●Imparted talks and demonstrated working AI models on Google AI Platforms including Dialog flow, Google’s Cloud / Computer Vision, and supervised Machine Learning Models.
●Implemented cost-effective approaches to reduce the IT budget from $3M to $2.7 M in two years through automation and cloud initiatives
●Augmented innovative strategy and spearheaded implementation for Intranet on Mobile rolled out to 26k employees in North America.
Director - Information Technology & Export Compliance Officer (ECO), Textron India Dec 2014 – Dec 2017
As a member of Textron India’s Senior Leadership team, I Implemented robust strategies and contributed to decision making and new policymaking, policy changes, and other administrative changes impacting Textron India employees
●Spearheaded end-to-end management of Textron India’s IT operations, Local/indirect management of over 120 plus IT professionals of various Textron’s Business Unit and Corporate teams based in India to increase work efficiencies and enhance productivity.
●Accelerated technical proficiencies to update the Technology Control Plan (TCP) to ensure business units’ compliance with the US export regulations.
●Leveraged agile methodologies and accomplished in initiating a multi-year data year modernization program to provide robust IT infrastructure to end-users for better productivity. Collaborated with IT security and carried out a comprehensive IT Security Control Audit to ensure data security, integrity, and compliance with laws and statutory regulations such as DFAR.
●Optimized Financial Performance through accelerated cost-effective approaches with over 15% of cost reduction year on year of IT operations through insourcing, automation, uplifting workloads to the cloud, and reduced inventory.
Sr. Product Manager Technical Architect Systems Specialist, Textron India, Aug 2008 – Nov 2014
Carried out cost-effective strategies and evaluated multiple cloud vendors (AWS, CenturyLink, and DXC) to migrate 40 + Textron’s business units’ external websites from on-prem to a new Cloud Environment.
●Defined multi-year Content Management Systems Strategy and Roadmap to allow a personalized view of content based on the logged-in user. Streamlined Content Publishing and Integration with Enterprise SharePoint Portal Environment.
●Laid technical strategy, Architecture, Migration Path, Design and Implementation of www.ezgo.com, http://www.bellhelicopter.com, www.cushman.com and Textron’s Intranet Portal (ERIC) on FatWire Content Management System (CMS)
●Coordinated with Enterprise Architecture Working group on Architecture Simplification and Server Consolidations to reduce hardware and operating costs, and environmental impacts.
Additional Experience
Pre-Sales, Solution, & Technical Architect, Wipro Technologies, Cable and Wireless
(UK)
Pre-Sales, Solution Architect & Onsite Coordinator, Wipro Technologies, Hutchison Telecoms Pty Ltd (Australia)
Education
‘A’ Level (Advance Diploma in Computer Applications), 2002
DOEACC - Department of Information Technology, Ministry of Communications & Information Technology, Government of India
AMIAE (equivalent to Bachelors in Automobile Engineering), 2001
The Institution of Automobile Education (India)
Licenses & Certifications
Executive Education Program in “Finance for Decision Making”, IIM, Bangalore, 2014
Leadership Program: Developing Leadership Excellence, Textron, 2013
Six Sigma Green Belt Certified (DMAIC, Textron) 2010
ITIL® Foundation- V3 Certified
Sun Certified Java Professional and Microsoft Certified Professional (Windows Architecture)
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