NDIFE, MARY OZULUONYE

Liasu-Ikotun Road Lagos Nigeria

+234**********

adhc8z@r.postjobfree.com

PROFESSIONAL SUMMARY:

* ***** *********** *** ********** in Management,Training and development, Personnel / Client management and Human resource in corporate institutions within and outside Nigeria.

A professional with proven track record of recruiting great talents, providing quality trainings, creating effective company policies, mentoring and motivating staff and carrying out effective performance Management .

EXPERIENCE:

MEDICARD NIGERIA Ikeja, Lagos

Human Resource January 2020 till date

Actively involved in recruitment by preparing job descriptions, posting advertisement on social media platforms,screening Cvs, Inviting candidates for interviews,conducting Interviews and making offers..

Ensure compliance with all organizational processes, procedures and policies.

Creating and implementing effective onboarding plans.

Coordinating and facilitating training programs on policies,soft skills and hard skills.

Designing training programs and course content.

Leverage existing client relationship to generate additional business.

Carrying out staff performance review and monthly appraisals.

Relating staff grievances and concerns to management and ensuring quick resolution.

Maintain physical and digital records of staff and update database.

KEY ACHIEVEMENTS:

Improved staff performance by 32% through benchmarking and employee feedback collection and analysis.

Set up HR department from the scratch

Presided over a 28% morale boost of employee by effectively engaging them in managerial decision-making processes.

STERLING BANK Itire, Lagos

SALES ASSOCIATE, Team Lead. Feb. 2018- Nov. 2019

Achieved the agreed individual sales target and ensure compliance with the bank’s policies and procedures.

Prepared weekly report for the branch and also send to the regional office for the team.

Resolved customers account issues and ensure customer’s satisfaction with the bank services.

Used existing customer data to identify expansion and/or additional business opportunities.

Coordinated team trainings weekly,thereby fostering team work and boost sales of product

Ensured KYC documentation, BVN and regulatory compliance are adhered to.

BELIEVERS LOVEWORLD Incorporated Asaba,Delta State and Douala, Cameroon

Account Officer /Zonal Administrative Manager. May 2012-Dec.2017

Formulated, organised and monitored missions and inner-city mission projects.

Maintained financial records for partners.

Ensured prompt lodgement of cash and cheque at bank.

Prepared financial reports for the zone monthly and quarterly.

Coordinated and facilitated trainings and Seminars sessions for staff.

Designed training programs and course content.

Supported all internal and external partnership Administrative related inquiries and requests.

Answer all HR related queries.

Created budgets,monitored costs and expenses for Inner-city projects.

Scheduled meetings,interviews and onboarding for new staff.

KEY ACHIEVEMENTS:

Achieved 90% of target projects within schedule.

Minimized event/project spending cost by 18%.

Conducted effective trainings for over 50 staff members that led to 65% staff performance and commitment.

CHRISTIAN REFORMED CHURCH IN NIGERIA, NGO clinics Wukari,Taraba State

INTERNAL AUDITOR (N.Y.S.C) BATCH A 2011/2012

Reviewed the business processes in the eleven clinics across the state.

Conducted audit testing of specified areas, identified reportable issues and dimension of risk.

Conducted trainings for accounting staff in the clinics and held monthly meeting with the In-charge of every clinic to discuss audit findings and effect corrective measures.

Determined compliance with financial policies and procedures

Verbally communicated findings to senior management and draft comprehensive and complete report of audit area.

Managed a new system of record keeping for employees to input all spending and record all company payments and invoices.

KEY ACHIEVEMENTS:

Recovered over 10 million naira diverted funds.

Recommended several money-saving steps be taken during the first few months of my employment, which helped lower the cost of operations by 12%.

Successfully set up a structure that is based on financial integrity and accurate record keeping.

EDUCATION:

Federal Polytechnic Mubi (FPM), Adamawa State

Accounting, HND, Upper Credit. 2010

Federal University of Technology Yola (FUTIY) Nigeria

Accounting, OND,Lower Credit 2005

Government Girls’ secondary school Harbour Road Port-Harcourt

Senior Secondary Certificate Examination 2000

PROFESSIONAL QUALIFICATIONS:

Chartered Institute of Personnel Management (ACIPM) In-view

Graduate member, Nigerian institute of Management (NIM) 2012

Certificate in Project Management (PRINCE2 & PMP)

Project People Consultant/CUPE LTD UK 2011

PROFESSIONAL DEVELOPMENT:

DIPLOMA in Human Resource Management

Alison online certification. 2020

CORE COMPETENCIES:

Excellent Interviewing Skills, Professionalism, Teamwork.

Excellent organizational and planning skills with attention to detail.

Effective verbal and written communication skills.

Communicates openly and directly. Adjusts communication to level of audience. Responds professionally

Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast-paced environment

Takes initiative to learn new systems and stay current in area of expertise.

SKILLS:

Proficient in the use of Excel,Microsoft office suites and QuickBooks.

Planning and Organization • Leadership •Conflict resolution •Training and development •Policy Development •Performance Management •Time management • Negotiation •IT skills

AWARDS:

Christian reformed church of Christ Mission Clinics (N.Y.S.C)Batch A 2011/2012: Best Performing Corper for Internal Auditing.

Inner-city mission BLW Incorporated Cameroon 2016 : Administrative Manager of the year

LANGUAGES: English Hausa Ibo Yoruba.

HOBBIES: Travelling Singing Writing Reading Watching movies.

REFEREES: Available on request

Contact this candidate