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Officer Customer

Location:
Quezon City, Philippines
Posted:
October 28, 2020

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Resume:

Detail-oriented Compliance Officer dedicated to improving policies and

procedures in all business areas. Hardworking and driven with quality- focused and proactive approach. Bringing 5 years of experience in a gaming industry. Experienced in User-Acceptance-Testing (UAT) and online slot machine game testing tracking system glitch and errors. To pursue a career in IT- Software Industry as a professional advancement. I am looking for a position as a Software QA / Tester in the organization where I can utilize my skills and knowledge as a compliance analyst may applied. Experience

Compliance Senior Officer

Siegreich Solutions Inc., Makati City (Jun 2016 – Jan 2020)

• Conduct functional and game testing for web applications.

• Review documentary requirements, Know-Your-Customer

(KYC) and sanction checks on potential and existing clients.

• Investigate any cases of actual or suspected fraud and noncompliance.

• Identifying errors and its impact to the company.

• Evaluate company daily revenue and submit a report to the management.

• Coordinate with team members for the report

requirements and other data analysis.

• Performed comprehensive analysis of registrations for securities and insurance programs.

• Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.

Compliance Officer

Siegreich Solutions Inc., Makati City (Sep 2014 – Jun 2016)

• Examine the withdrawal transactions of the client to ensure the required criteria are met.

• Coordinating with other department for account

escalation.

• Carry out simple reports and record keeping using MS excel.

• Counseled committees and department heads regarding compliance risks and standards.

• Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution. Phone:

+639**-*******

E-Mail:

*********@*****.***

Linkedin:

*********@*****.***

Address:

7308 P. Gomez St. La Huerta

Parañaque City, Metro Manila 1700

Technical Skills

• Experience in functional and

game testing and analyzing

reports.

• Knowledge in Programming

such as: VB.net, C#, C++, Java,

JavaScript, SQL.

• Understanding in Computer

troubleshooting and

networking.

• Familiarity with SDLC and STLC

methodologies.

• Strong attention to details and

a history of tracking issues from

identification to resolution

• Familiarity in writing test cases

and regression testing.

ELMER JR M. SUBALA

Education

Bachelor of Science: Computer Science Jun 2008 Apr 2014 Adamson University 900 Ermita Manila

Thesis: Adamson Run - A 3D pc game with Kinect camera application. (Role: Technical Documentation)

Technical Documentation (Internship)

Smart Communications Inc.

Makati City Sep 2013 Mar 2014

• SMART Project Management: DevCon and DevNet support in API Application.

• Developed team communications and information for Developers Connect and Developers Network meetings.

• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. Skill Highlights

• Project management

• Strong decision maker

• Complex problem solver

• Creative design

• Innovative

• Service-focused

• Team Player

• Can perform Multi-tasking and

work under pressure

Hobbies

• Playing FPS Games

• Cooking

• Hiking

• Playing Guitar

References

Available upon request



Contact this candidate