Customer Service Executive

REKHA.V

Email: *************@*****.***

Phone no: 956-***-****,822*******

To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow while fulfilling organizational goals.

1.Praba’s Vcare Health Clinic Pvt.ltd :

Designation: Supply Chain Executive at Purchase department from July’16 to Still now.

Raising the PO to vendors for the Asserts, Stationary, Machinery and other business purpose.

Maintain the inventory level of warehouse and respective branches as per the sales.

Regular follow-up for the movement of goods, from manufacturers and suppliers to the customer.

After dispatched materials and obtain the LR details from the respective transporter, subsequently to keep follow-up until the goods safely reached to desired destination.

Coordinating with warehouse team, Factory store team and respective branches stock inward and outward monitoring.

Negotiate prices and terms with suppliers, vendors, or freight forwarders.

Forecast demand creates supply plans that ensure availability of materials or products.

Products dispatch Plan and scheduling given to factory, warehouse and branch requirements.

Coordinating with department head to demand a vendor payment.

Proficiency: ERP, MS Excel, Word & PowerPoint.

2.Air India Sats Airport Service Pvt. Ltd ( Bangalore Airport )

Designation: Customer Service Agent -1(Ground Handling) from January’ 15 to

January’16.

Checking passengers in for flights

Re-routing or re-booking passengers whose flights have been cancelled or delayed

Assisting disabled passengers or those travelling with young children

Giving passengers up-to-date information on flights

Assisting passengers with all enquiries, including lost or delayed baggage

Assisting staff in carrying out security checks as and when the situation arises

Delivering high levels of customer service to passengers and those travelling through the airport.

Had Successfully Completed the Training in “DANGEROUS GOODS AWARENESS PROGRAM’’ at PTC Aviation academy.

Had Successfully Completed the Training in “QUALITY CUSTOMER SERVICE” at PTC Aviation academy.

Advanced Beautician Course.

BSC- Computer science (2011-2014).

C.T.T.E College of Arts and Science.

DIPLOMA - INTERNATIONAL CABINCREW AND AIRLINE MANAGEMENT.

PTC Aviation Academy

Relationship Building and communication.

Leadership and program Development

Judgment and decision making.

Complex problem solving.

Hard working.

Passionate about my work.

Ability to interact with others.

Name : Rekha V

Permanent Address : D/O Veeraraghavan R

No: 133/129, MRH.road,

Tapalpetti, Madhavaram,

Chennai - 600060.

Date Of Birth : 29-03-1994

Gender : Female

Marital Status : Married

Nationality : Indian

Language Known : English and Tamil

I do hereby declare that the particulars of information and facts stated above are true, correct to the best

of my knowledge.

Yours Faithfully,

V.REKHA

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