Customer Service C

DHIVYA DHATACHINA

**,********** ***** ********** ***** lane

7th street simmakkal Madurai-1.

Ph: +91-984*******

e-mail:***************@*****.***

Objective

To obtain a call center position using my understanding of implementing and improving call center policies to facilitate excellence in customer service provision.

Education

Bachelor Degree - B.E (CSE)

College : Sethu Institute of Technology (SIT), Kariyapatti

University : Anna University

Aggregate : 79%

Higher Secondary (2015 Passed out)

School : O.C.P.M Girls Higher Secondary School (state board) Aggregate : 80%

SSLC (2013 Passed out)

School : O.C.P.M Girls Higher Secondary School (state board)

Aggregate : 91%

Subjects of Interest

OOPS

Big-Data

Technical Skills

Java

MS Excel,Word,and PowerPoint

Training certificate

Completed value added course on “C” Conducted by Department of CSE, SIT

Internship

Attended 15 Days Internship Training in “BIGDATA WITH HADOOP”at HP

Enterprise Technologies, Chennai

Attended 2 Days Inplant Traning in “ANDROID APP DEVELOPMENT”at Uniq technologies Chennai.

Projects Undertaken

Mini Project : Automated Watering Sensor System for Irrigation

Front End : C,C++,Android

Back End :My SQL

Description : The smart irrigation system enables efficient utilization of water as soil is constantly monitored with the help of moisture sensor and based on the readings crop is

irrigated with the help of motor.

Co-Curricular Activities

Participated in “CODE DEBUG” at kalasalingam University, Srivilliputtur

Participated in “TECH QUIZ” at kalasalingam University, Srivilliputtur

Participated in “FLIM QUIZ” at kalasalingam University, Srivilliputtur

Participated in “PAPER PRESNTATION” at kalasalingam University, Srivilliputtur on

ARTIFICIAL INTELLIGENCE.

Participated in “PAPER PRESENTATION” at KLN College of Engineering on

INTERNET OF THINGS

Extra Curricular Activities

Member in Good Standing of “CSI Member” of Sethu Institute of Technology

Interpersonal Skills

Quick learner

Good communication and presentation skills

Hobbies

Playing carrom.

Personal Details

DOB : 22/03/1998

Sex : Female Marital Status : Married Nationality : Indian

Address : D/o Mr. G.DhatchinaMoorthy,

24, Thirunalai rayar Paduthurai north lane 7th street simmakkal Madurai – 625001.

Languages known : English, Tamil (Read, Write & Speak)

Declaration

I hereby declare that the above furnished details are true to the best of my knowledge.

Yours truly,

Place: Chennai

Date: (D.Dhivya)

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