Titus Marshall

Huntsville, Tx • 936-***-**** •adhbx7@r.postjobfree.com

IT SUPPORT PROFESSIONAL

Problem Solving and Technical Troubleshooting: Excel at assessing and fixing problems with current education and training in hardware and technical troubleshooting, network administration, and complex problem solving.

Network Engineering/Support: Experience identifying and eradicating malicious software, data and information security, network and computer system security, user account management, and file sharing within Active Directories. Skilled in performing installations and maintenance of printers, copiers, and computer peripherals.

Key Strengths: Excel at learning and applying network and computer information tools in order to align IT strategies with organizational goals. Adept technical troubleshooter with excellence in network connections, program maintenance, Microsoft servers and programs, and emerging technologies.

Technology Summary

Systems: Windows 7/8/10, Mac OS X, Android, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System

Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors

Software: Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing, Microsoft Office, AutoCAD

Key Skills

Installation of Linux Ubuntu 16.0.4 LTS, Windows Server 2008r2, Server 2016, Server 2019 and Windows 10.

Installation and configuration of Active Directory Domain Services (ADDS), Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), and Internet Information Services (IIS).

Applied Type 2 virtualization to include Microsoft Hypervisor and Oracle VM Virtual Box.

Configured network and connected virtual machines.

Configured static IP addresses, changed computer names, and joined ADDS domain from Windows 10 to Server 2008r2 and Server 2016.

Ability to stick to deadlines, prioritize and display problem-solving skills

Virus and malware mitigation, cleaning infested computers and implementation of Encryptions

Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications

Implement wireless networks, and various topologies

Education

MyComputerCareer Graduation: Mar/2021

Information Technology Systems Administrator Program

Certifications Earned:

ITT-Technical Institute, 4.0 Graduation: Mar/2016

Associate of Science in Network Administration Systems

ITT-Technical Institute, 4.0 Graduation: Mar/2015

Associate of Computer Electronic Engineering Technician

Experience

Wiesner of Huntsville Jun 2020 – Present

Parts Driver and Warehouse Maintenance

Tend to and Deliver over 1 million parts for various vehicles

Tended to Customer Needs in getting the parts the require as soon as possible

Customer Support

Texas Department of Criminal Justice Jul 2015 – Jun 2020

Correctional Officer IV

Respond to Emergency situations immediately and perform any necessary actions

Maintained and organized logs for all activities for security purposes

Hewlett Packard/BC Forward Jan 2015 – Feb 2015

Production Worker

Built Multiple Server Models from the Chassis Up

United States Air Force Feb 2009 – Jun 2011

Airman First Class (E3), Communication-Computer Systems Operator, AFSC 3C0X1

●Acquired a Secret Level Security Clearance

●Maintaining a secure environment for classified material worth $10.6 billion platform

●Backup and Restored mission critical data

●Trained personnel on mainframe backup system

●Provided operation support and direction for USAF and Contracted Personnel

● Specialized in Computer Networking

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