Cianna M Pringle, M.A
Nashville, TN
*********@*****.***
EXPERIENCE
Costco Wholesale, Nashville, TN- Front End Associate
April 2020- Present
Provide exceptional customer service by serving members of the warehouse in various ways in the front end
Cashier Assistant
oAssist in the check out process by boxing’s items or placing items back in cart for members
oVerify counts of all items scanned through the transaction for accuracy
oTake back items to the appropriate place and/or find items a member could not find
Cashier
oProvide a quick and accurate checkout experience for all members
oCount all items being scanned during transaction for accuracy
oUpgrade memberships when necessary and explain benefits of upgrading
oRenew memberships in POS when necessary
oMembership verification when necessary
oActively participate in company promotions relaying information to members
oActively participate in companies efforts in philanthropy (asking for donations for organizations, etc.)
oOperate and monitor self checkout system
oCounts out till when relieved, close out till completely if closing cashier
Member Service
oVerifying members have a valid membership card upon entering warehouse
oVerify items on recent are in cart when members exit warehouse
General cleaning throughout business hours and when closing
Infopro Learning, Puyallup, WA- Account Executive
July 2019- October 2019
Prospect and acquire new business through cold calling/emails
Set meetings and conduct first level discovery calls
Execute full product demonstrations through web-x meetings
Meet monthly, quarterly, and annual quota
Create proposals and negotiate pricing to potential customers
Apptentive, Seattle, WA- Sales Development Team Lead
August 2018- February 2019
Player/Coach Role
Oversee the Sales Development Team
Create new processes and sales workflows
Organize and provide applicable trainings
Prospect and acquire new accounts through cold-calling and e-mail for enterprise accounts
Set and book demos through appointments
Manage pipeline of prospects
Bizible, Seattle, WA- Business Development Representative
July 2017- August 2018
Prospect and acquire new accounts through cold-calling and e-mail
Set and book discovery calls through appointments
Manage pipeline of prospects
Avvo, Seattle, WA- Account Executive
March 2017- July 2017
●Acquire new accounts through high volume cold-calling, networking, and marketing with legal firms
●Provide services and educate on advertising solutions and software with potential clients
●Negotiate and close transactions
●Consistently meet new sales and revenue goals (Monthly)
Zones Inc., Auburn, WA- Account Executive
June 2016- February 2017
●Seek out and build business relationships with key decision makers for various companies, seeking IT and Data Solution products throughout the world
●Seek prospective clients and continue to build business with existing clients
●Drive Incremental sales
●Account reporting and documentation
●Reach monthly margin goals
●Increase customer run-rate
Sports Authority, Lacey, WA — Hardlines/Receiving Manager
July 2014- October 2015
●Managed a merchandising crew of 3-4 associates and oversaw 37 associates overall
●Managed/Handled receiving, Transfers, Return to Vendors
●Product placement and display
●Warehouse preparation and organization, frequent use of forklift
●Inventory control
●Inventory preparation and execution
●Stocking of merchandise
●Product adjustments based on season and corporate standards
●Opened/Closed the store (Cash handling, counting tills, making deposits, and handling daily accounting paperwork)
●Made sure the store visual appearance meets corporate standards and creates an easy and enjoyable shopping experience
●Order picking/processing/shipping
oIncreased store fulfillment rate by 15%
o90% score on store Audit within first year
Other Employers: Big 5 Sporting Goods, LA Fitness, Enterprise Rent A Car
EDUCATION
Concordia University, Irvine, CA – Masters of Science
Class of 2021 (Anticipated)
Coaching and Exercise Science
Concordia University, Irvine, CA — Masters of Art
Class of 2016
Coaching and Athletic Administration
Linfield College, McMinnville, OR — Bachelor of Science
Class of 2012
General Business
North Thurston High School, Lacey, WA
Class of 2007
High School Diploma
SKILLS/CERTIFICATIONS
Salesforce, Outreach, Microsoft Office, G- Suite, JIIRA, Multi-phone line use
Microsoft Licensing Solutions Specialist Lite Certification
ORACLE Database Appliance Sales Specialist
Plantronics: SaaS, Contact Center Technical Specialist, Contact Center Sales, Small and Medium Business Sales Certification, Unified Communications Sales, Lenovo Mobility, CPR/AED Certified
Forklift/manual and electric pallet jack operator
References
Available upon request