Mohammed Murzith S

+971-********* Sharjah, UAE adhbmi@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously. Experience in carrying out complex administrative tasks. Seeking a role of increased responsibility and authority, where I can use my experience and also able learn new things. WORK EXPERIENCE

Transorze Information Processing Solutions PVT LTD - Trivandrum, Kerala January 2020 – Till Date Tele Customer Support

Dealing with customer complaints or get a manager involved if you are unable to solve a problem.

Identifying and assessing a customer’s needs to ensure they are satisfied.

Speaking with customers via email, live chat and on the phone.

Keeping detailed records of customer interactions and being in charge of customer account details.

Following your company’s communication procedures and policies. Al Huda Graphics - Sharjah, UAE September 2017 – December 2019 Administrative Assistant

Created and maintained office forms and procedures to assist with administrative tasks.

Took orders, determined charges, and oversaw billing and payments.

Greeted and welcomed clients with a warm, friendly and positive attitude.

Coordinated the repair and maintenance of office supplies and equipment.

Assist Accountant for Maintaining Accounts Payable and Receivable Report and Follow up customers for pending payment.

Fathima Shoe Company - Trivandrum, Kerala July 2012 - October 2017 Data Entry Clerk Cum Billing Staff

Kept records of customer interactions, processed customer accounts and filed documents.

Maintains database by entering new and updated customer and account information.

Prepares source data for computer entry by compiling and sorting information.

Processes customer and account source documents by reviewing data for deficiencies.

Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.

Combines data from both systems when account information is incomplete.

Purges files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data.

Secures information by completing data base backups.

Maintains operations by following policies and procedures and reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential. Mohammed Murzith S

EDUCATION

Higher Secondary – St. Mary’s Residential Central School, CBSE Completed – July 2011

Bachelor of Science – Computer Science - UIT, Kerala University Discontinued - Jan 2014

PROFESSIONAL SKILLS

Mastery of Microsoft Office programs (Word, Excel, PowerPoint)

Excellent communication skills with a focus on team-building and customer relations.

Outstanding organizational, multitasking, and problem-solving abilities.

Proficiency in Tally ERP 9.

Familiar with All Accounting Terminologies.

VOLUNTEER EXPERIENCE

Sree Chitra Homes – Children’s Orphanage

January 2013 - January 2014

Worked as a volunteer youth mentor to empower and support children.

Developed productive after school activities for young adults to reinforce positive learning. AWARDS AND HONORS

CBSE National Athletic Meet – St’ Mary’s Residential Central School December 2010

Participated in the All India CBSE Athletic meet.

Worked closely with the Coach and was the first from my School to be selected for the 1500m running race. LANGUAGE COMPETENCIES

English: fluent (speaking, reading, writing)

Malayalam: fluent (speaking, reading, writing)

Hindi: intermediate (speaking)

Tamil: intermediate (speaking)

PASSPORT DETAILS

Passport Number : R3219235

Issue Date : 16/08/2017

Expiry Date : 15/08/2027

Visa Status : Visit Visa

Visa Issue Date : 25/10/2020

Visa Expiry Date : 22/01/2021

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