JOEY ASPER YACUB

** * ********* ****** ***** Verde North Executive Village

Barangay Llano Novaliches, Caloocan City

E-mail adhbmc@r.postjobfree.com

092********

4013082

OBJECTIVE: I am aspiring to join a company where I could contribute my solid experience related to software and hardware management for more than nine years. I desire to join a company that will reward hardwork and will provide career growth and advancement.

EMPLOYMENT RECORD

IT OFFICER

Kaskal Philippines Inc.

Fox Square Building

#53 Connecticut Street, Greenhills

San Juan City, Metro Manila 1500

October 2015 up to present

Duties and Responsibilities

File server monitoring maintenance.

Maintain network connection on every workstation.

Maintain backup data files on server for safekeeping.

Assist user on application problem when needed.

Stationed at Lowe Inc. (Multinational Advertising Agency) 15th, 16th, 17th Floors Rufino Tower

Ayala Avenue, Makati City

Position – IT Specialist

May 2006 to September 2015

Under the following partner companies of Lowe:

1. Smooth Moves Inc. (October 2011 up to September 2015) 2. First Data Corporation (January 2007 up to October 2011) 3. PHILDATA Services Systems Inc. (May 2006 up to January 2007) Duties and Responsibilities

Determines whether the computer related problem was hardware, system software, off-the-shelf application software, LAN media, network connection, virus intrusion or usage

Provides 1st level problem determination to hardware and software problems or request.

Provides 2nd Level support to hardware and software problems or request

Resolves the problem if possible or escalates it to the respective technical support personnel/team by informing the Help Desk of the region.

Provides hands-on, phone, and remote support to end-users

Performs swapping of machines when necessary while waiting for equipment servicing.

Provides assistance to Asset Management Specialist with regards to asset checking.

Provides assistance in performing first level ping test for LAN and WAN issues

Backs- up last known state of the desktop or laptop to be serviced.

Performs annual physical wall to wall inventory of end-user assets.

Assists end user in providing information or to perform an operation when required, e.g. guide end-user to change printer set-up, change printer ribbon.

Submits Activity Report.

COMPUTER TECHNICIAN

BROCHIERE Computers

July 1997 – May 2006

Duties and Responsibilities

Did troubleshoot all brand of computers such as AT, ATX and Laptop

Repaired all kinds of printers such as Laser, Desk Jet, and Dot Matrix etc.

Repaired modems, scanners, fax machines and monitors

Repaired and modify play stations.

Fixed the software and hardware of the computer.

Set-up a Local Area Networking; TCP/IP for Internet.

Installed all kinds of Software and Hardware in a computer. ASSISTANT SUPERVISOR

Narciso Reyes Trading Corporation

October 1996 – March 1997

Duties and Responsibilities

Supervised the employee in the production area.

Made inventory and reports of materials and stocks.

Responsible in Monitoring and Operate the machines. EDUCATIONAL BACKGROUND

College: Bachelor of Science in Electronic and Communication Engineering (ECE)

UNIVERSITY OF THE EAST

1988 – 1996

Vocational: Computer Technician

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

1996 – 1997

Short Course: Cellphone Repair Technology

FIXFON CELLPHONE MASTERS

September – October 2002

HONOR / AWARDS

OUTSTANDING COMPUTER TECHNICIAN

Polytechnic University of the Philippines (1997)

KNOWLEDGE SKILLS & ABILITIES

Computer Literate

Installs Software and Hardware in a computer

Troubleshoots and repairs all kinds of computers, printers, modems, fax machines play stations, scanners and monitors.

Electronic Technician

Can troubleshoot and repair any electronic devices such as component, vcd, radio and electric fan.

Cellphone Technician

Can troubleshoot and repair cell phones.

PERSONAL DATA

Birthday : October 25, 1971

Birthplace : Pasig, Philippines

Civil Status : Married

Religion : Roman Catholic

Nationality : Filipino

Language Spoken : English and Tagalog

Contact this candidate