Technician Assistant
Resume:
JOEY ASPER YACUB
** * ********* ****** ***** Verde North Executive Village
Barangay Llano Novaliches, Caloocan City
E-mail ******@*****.***
4013082
OBJECTIVE: I am aspiring to join a company where I could contribute my solid experience related to software and hardware management for more than nine years. I desire to join a company that will reward hardwork and will provide career growth and advancement.
EMPLOYMENT RECORD
IT OFFICER
Kaskal Philippines Inc.
Fox Square Building
#53 Connecticut Street, Greenhills
San Juan City, Metro Manila 1500
October 2015 up to present
Duties and Responsibilities
File server monitoring maintenance.
Maintain network connection on every workstation.
Maintain backup data files on server for safekeeping.
Assist user on application problem when needed.
Stationed at Lowe Inc. (Multinational Advertising Agency) 15th, 16th, 17th Floors Rufino Tower
Ayala Avenue, Makati City
Position – IT Specialist
May 2006 to September 2015
Under the following partner companies of Lowe:
1. Smooth Moves Inc. (October 2011 up to September 2015) 2. First Data Corporation (January 2007 up to October 2011) 3. PHILDATA Services Systems Inc. (May 2006 up to January 2007) Duties and Responsibilities
Determines whether the computer related problem was hardware, system software, off-the-shelf application software, LAN media, network connection, virus intrusion or usage
Provides 1st level problem determination to hardware and software problems or request.
Provides 2nd Level support to hardware and software problems or request
Resolves the problem if possible or escalates it to the respective technical support personnel/team by informing the Help Desk of the region.
Provides hands-on, phone, and remote support to end-users
Performs swapping of machines when necessary while waiting for equipment servicing.
Provides assistance to Asset Management Specialist with regards to asset checking.
Provides assistance in performing first level ping test for LAN and WAN issues
Backs- up last known state of the desktop or laptop to be serviced.
Performs annual physical wall to wall inventory of end-user assets.
Assists end user in providing information or to perform an operation when required, e.g. guide end-user to change printer set-up, change printer ribbon.
Submits Activity Report.
COMPUTER TECHNICIAN
BROCHIERE Computers
July 1997 – May 2006
Duties and Responsibilities
Did troubleshoot all brand of computers such as AT, ATX and Laptop
Repaired all kinds of printers such as Laser, Desk Jet, and Dot Matrix etc.
Repaired modems, scanners, fax machines and monitors
Repaired and modify play stations.
Fixed the software and hardware of the computer.
Set-up a Local Area Networking; TCP/IP for Internet.
Installed all kinds of Software and Hardware in a computer. ASSISTANT SUPERVISOR
Narciso Reyes Trading Corporation
October 1996 – March 1997
Duties and Responsibilities
Supervised the employee in the production area.
Made inventory and reports of materials and stocks.
Responsible in Monitoring and Operate the machines. EDUCATIONAL BACKGROUND
College: Bachelor of Science in Electronic and Communication Engineering (ECE)
UNIVERSITY OF THE EAST
1988 – 1996
Vocational: Computer Technician
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
1996 – 1997
Short Course: Cellphone Repair Technology
FIXFON CELLPHONE MASTERS
September – October 2002
HONOR / AWARDS
OUTSTANDING COMPUTER TECHNICIAN
Polytechnic University of the Philippines (1997)
KNOWLEDGE SKILLS & ABILITIES
Computer Literate
Installs Software and Hardware in a computer
Troubleshoots and repairs all kinds of computers, printers, modems, fax machines play stations, scanners and monitors.
Electronic Technician
Can troubleshoot and repair any electronic devices such as component, vcd, radio and electric fan.
Cellphone Technician
Can troubleshoot and repair cell phones.
PERSONAL DATA
Birthday : October 25, 1971
Birthplace : Pasig, Philippines
Civil Status : Married
Religion : Roman Catholic
Nationality : Filipino
Language Spoken : English and Tagalog
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