Muhammad Rehan H. Naqvi

Cell: 281-***-****

Email ID: adhbgw@r.postjobfree.com

Professional Summary

Enthusiastic and highly skilled individual with diversified experience as Automation, Quality Assurance Analyst and Performance Tester.

Experience includes Requirement Analysis, Manual Testing, Webservices testing and Automation and Quality Assurance of Client/Server and Web based applications.

Well-versed in running various kinds of tests including Functional Testing, System Testing, Integration Testing and Regression Testing for Web and Client/Server Applications.

Experience using automated tool, Selenium IDE & Webdriver, IBM Rational Functional Tester, HP LoadRunner and Unified Functional Tester (QTP/UFT).

Experience planning QA Strategy, setting up the environment for testing applications being a self-starter, motivated team player.

Excellent working knowledge of designing and implementation of all QA test strategy plans and test solutions for client/server and Web applications.

Expertise in problem solving and bug tracking using bug tracking tools such as Jira and TFS.

Good knowledge of relational databases (RDBMS) such as Oracle, SQL Server and MS Access as well as good understanding of NoSQL database (Cassandra).

Good knowledge in writing SQL and CQL queries.

Good Knowledge of programming languages like C#, Java, SQL.

Exposure to Cloud Technologies such as Microsoft Azure and AWS

Committed team player with multitasking capabilities, Excellent interpersonal and human relation skills. Strong communication skills both verbal and written, with an ability to express complex business concepts in technical terms and ability to learn and adapt to new technologies.

Ability to meet deadlines and handle pressures coordinating multiple tasks in the project environment.

Have the flexibility and versatility to adapt to new environments and work on multiple projects.

An efficient self-starter and quick-learner with effective interpersonal and negotiation skills.

Skilled in cultivating positive relationships with clients, colleagues and project teams.

Technical Skills

Testing tools: IBM RTC, IBM RFT 8.6,, HP ALM, Selenium Webdriver,

LoadRunner 12.53, StormRunner Load,

SOAP UI. Postman, TFS

Scripting Languages Shell script, VB script,

Bug Reporting Tools HP Quality Center, JIRA, TFS

Environments .NET, Windows 2010, 2008/XP, Unix, Linux, MS Azure

Programming Languages C#, Java, VB, SQL

Front-end tools Visual Basic, MS FrontPage, Dream weaver, Visual Studios

Databases Cassandra, MS SQL Server 2007, MS Access-2000, DB2, Oracle

Web Technologies and Scripting HTML, XML, ASP, .Net, JSP, JavaScript

Other Software's Knowledge of SAP, GIT, MS office, Teams

Browsers Internet Explorer, Microsoft Edge, Mozilla, Chrome, Safari

SDLC Waterfall, Agile

PROFESSIONAL EXPERIENCE

[Aug 2018 – Present] Perficient, Houston TX

QA Engineer

Oklahoma Gas and Electricity (Aug 2020-Present): Successful delivery of the OG&E discovery project led to win of the next phase, where now I’m serving as a QA professional and responsible for the following duties:

Create Test Plan and ensure its approval and sign-off

Create Test Cases in HP ALM and ensue their approval and sign-off

Execute test Cases in HP ALM and log defects in Jira

Perform Smoke testing, Functional testing, System Integration testing, GUI testing and Database testing

Provide UAT test script and assist in UAT process

Assist in creating IT Support and troubleshoot guides

Assist in IT Knowledge Transfer

Assist in End User Training/Workshops

Complete RTM with Test Results, Jira defect Report. Test Execution Summary and Test Execution Results Report

Project Manager/ Business Analyst

Oklahoma Gas and Electricity (Jun 2020-July 2020): I was asked to step into PM/BS role for this very short and fast paced discovery project. I accepted the challenge and was able deliver, which resulted in another contract win for the Company. The following were the responsibilities for this role:

Day-to-day contact for communication between Perficient and Client

Manage the Perficient delivery team and project scope providing weekly status reports to Client Project Manager

Lead meetings including project kick-off and requirements elicitation meetings with SMEs

Ensure production of Deliverables

Develop and manages the project plan

Ensure that specifications are being successfully implemented

Document potential changes to scope / understanding

Lead requirements elicitation meetings with SMEs

Create backlog structure and populates user stories

Business (QA) Consultant

Client Gulf State Toyota (Aug 2018-May 2020): Exceeded expectations in carrying out the following responsibilities.

Review documentation, participate in KT sessions and develop an understanding of the application in short period of time

Participate in daily standup, sprint reviews and sprint retrospective meetings

Create Test Plan, test Strategy and develop test cases for the application– received compliments from client on multiple occasions for quality test cases

Execute test cases in development and QA environments and log defects in TFS – found some critical defects

Automate assigned Test Cases using Selenium WebDriver (C#) in Visual Studios

Backend testing that involves running the console apps and unit tests

Database testing using SQL queries against MSSQL and DB2 databases

Web-service testing using Postman

Work closely with developers to troubleshoot and debug issues – helped developer pinpoint the issue

Successfully test and close sprint – Successful sprints since joining the project. Received the Client Value Award for the year 2018

[Oct 2014 – Aug 2018] Accenture Federal Services, San Antonio TX

Test Engineering Analyst

Client IRS (Oct 2017-Present): Was specifically asked to return to IRS project to help with the following:

Participate in daily standup calls as well as Knowledge Transfer calls to learn new system and testing process

Review requirement matrix and create test cases, test scripts and test data

Contribute in data migration (ETL) effort

Execute tests and log defects in IBM ClearQuest

IRS & USPS projects - Have performed both automated and manual testing using testing tools including

HP ALM (Quality Center), IBM Rational Test Manager to create/ manage test cases and used Jira to log defect.

Agile environment - Agile tool used: Rally and VersionOne.

Selenium - Have used both Selenium IDE and Webdriver to automate test cases - automated internal

applications user interface as well as public facing websites.

SDLC - Have a very good understanding of SDLC process. Have been involved from gathering and analyzing the requirements to design and development of the application.

Database: Good understanding of both Relational and NoSQL Databases.

SQL/ NoSQL: Good experience running both SQL and CQL against Oracle and Cassandra (NoSQL) databases. Knowledge of Stored Procedures

Test Reports: Good understanding of Test Reports and exposure to BI tool

Release Management: Have worked closely with Release Management and have been involved in the process of managing, planning, scheduling a software build through different stages and environments; including testing and deploying software releases

Selenium Webdriver.

XML/API testing - Have dealt with XML on both IRS and USPS project - using an in-house tool, generated XML's and reviewed and analyzed for accuracy of data.

Experience with web services and API testing – Have done webservice testing using SoapUI tool.

Jira - Used Jira on both IRS and USPS project to log defect.

Test Engineering Analyst

Client USPS (Feb 2017–Sep 2017): Successfully completed assigned tasks to help testing team meet Project deadlines in Agile environment:

Was given the task to quickly learn and apply the concepts of Cassandra database

Understand and take ownership of the user stories dealing with Big Data

Prepare test case and test scripts to cover the user stories for both front-end and Backend testing

Train the junior testers on functional testing concepts and help with the test scripts

Execute tests and log defects using HP ALM

Running SQL/CQL queries against Oracle and Cassandra databases to cover Backend testing

Added value by becoming SME in running the ingestion processes and trouble shooting

Test Analyst

IRS (Oct 2014– Jan 2017): Was involved in multiple IRS projects and carried out number of responsibilities as listed below:

Internal Employee Portal: Automated project specific web application (.NET) using IBM Rational Functional Tester as well as created a detailed user guide for the automation frame work used.

Made Recombination to use Selenium Webdriver due to limitation of RFT framework

Automated using Selenium Webdriver web application as well as connecting and querying the database.

Provided support to the Clients in using and troubleshooting Selenium

IRS – Portal: Automated registration process, which includes some complex scenarios

IRS Application: Staffed as a surge support and helped the QA team meet the deadline in the fast – paced project by supporting team in data prep, generating xml data files using an in-house tool, writing a guide and training team members on how to use the tool, SOAP UI test including writing API calls as well as creating test cases using IBM Rational Quality Manager

Exempt Organization Filing: Helped plan and create test cases, test scripts, test data and execution of the functional tests as well as automated regression test scripts using Selenium Webdriver.

Assisted Application Developers and technical support staff in identifying and resolving defects.

Created LoadRunner scenarios and scheduled the Virtual Users to generate realistic load on the server using StormRunner Load.

Gathering the Test Input data. Test Input data includes Pre-condition, Test Input, Test Result, Test Regression data.

Planning of Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing and automating the Test Cases using VuGen.

Operations and Maintenance: Served as a SME for one application and provided exceptional support in maintaining around 30 different applications by leading a team of 4 testers. Added value by offering additional support in interviewing new candidates, training new joiners, create team documents, assisted team Manager in creating monthly status reports and communicated with clients on manager’s behalf.

[Aug 18, 2014] QTP Online Training

Attended a Webinar to learn and refresh QA automation skills

[Sep 2013 – July 2014] General Dynamic IT, Houston TX

Customer Support

Consistently praised for assisting novice computer user to navigate web based applications

Effectively troubleshoot connectivity issues

Log and track calls using a web based ticketing system

[Jan 2013 – Feb 2013] Revere IT Inc., Herndon VA

Software QA Tester Trainee

•Developed following skills during training

oIterative, Waterfall, Agile (Scrum) and RUP Methodology

oManual Testing and Automated Testing

oTest strategy, Test plan, Test cases, Test Scripts and Traceability Matrices

oIntegration, System, User Acceptance, Regression, Front End and Back End testing, Black box and White box, Functional and Non Functional testing

•Following tools were covered during training

oQTP, Quality Center, Load Runner, WinRunner, Selenium, SOAP UI, FitNesse, Test Director, Clear Quest, MS Visio, Star UML, Crystal Reports, ETL-INFORMATICA, Toad

[May 2011 – Aug 2012] Verizon Wireless, Houston TX

Customer/ Tech Support

•Deliver outstanding performance by handling customer inquiries, billing questions and complains

•Managed a high-volume workload in a timely manner

•Added value to business by providing excellent tier 1 trouble shooting by effectively diagnose and solved complex device related technical issues, and resolved most device issues without escalating to tier 2 tech support

[March 2010 – May 2010] Pearson Inc., Houston TX

Test Scorer

• Evaluated and scored the State Tests for MD and AR schools

[August 2009 – May 2011] McLemore Corp., Houston TX

Telephone Customer Service Rep

•Increase the customer experience by providing information on new products and services through up selling opportunities.

•Deliver excellent customer service and build customer satisfaction and loyalty.

•Provide effective and timely resolution of a range of customer inquiries.

[October 2005- August 2009] AGSS, Houston TX

Assistant Manager

•Introduced procedures for daily operations

•Revamped customers database for better efficiency

•Respond phone calls and processed orders

•Streamlined warehouse shipping

•Created and printed invoices and reports

•implemented strategies for controlling inventory and budget

•[ March 1997- April 1997 ] Deutsche Telekom, Germany

EDUCATION

Westfield State College Westfield, MA

Bachelor of Science, Computer Information Systems

Concentration: Data Processing

Springfield Tech. Comm. College Springfield, MA

Associate of Science, Data Processing

Concentration: Programming

WORK STATUS

US Citizen

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