Terri Griffin

**** ********* *****

Richmond Heights, Ohio 44143

216-***-****

adhbfr@r.postjobfree.com

SUMMARY

Experienced telemarketing, call center, customer service, and receptionist/secretary professional with 5+ years of experience seeking a position with established company. Currently have an Associate’s Degree in Health Technology. Possesses excellent recommendations, strong business acumen, and willingness to contribute to the overall team's success.

PROFESSIONAL EXPERIENCE

National Enterprise Systems

Collector July 2018 - Present

Contacting delinquent credit card debtors for Bank of America

Helping them find the best avenue to pay their debt

The Avenue Care and Rehabilitation Center

Receptionist/Secretary/Medical Records December 2014 – October 20, 2017

Taking incoming calls

Directing calls

Filing

Faxing

Ordering Office Supplies

Auditing Medical Records

Sorting mail

Directing Visitors

Directing Employees

Directing Residents of the facility

Giant Eagle – Middlefield, Ohio

Deli, Aug 2012 – Nov, 2012

Cutting deli products for customers

Making party trays

Testing the temperature of deli meats

Making sure that the deli area is clean and pleasing to the eye

Wal-Mart – Middlefield, Ohio

Cashier, March 2009 – April 2010

Checking out the customers

Making sure prices are correct

Bagging customers groceries

Making sure that the customer had a satisfactory shopping experience

Madison Country Club – Madison, Ohio

Server, January 2007 – January 2009

Welcoming customers

Taking customers’ orders

Making sure the customer is comfortable

Making sure the customers’ needs are met

K-Mart – Madison, Ohio

Stocker, June 2005 – January 2006

Unloading merchandise from the delivery truck

Stocking merchandise

Checking shelves and making sure they are stocked up

Smart Choice Mortgage – Shaker Heights, Ohio

Telemarketer, January 2000 – December 2000

Calling potential customers to refinance with said company.

Making sure we can meet the customers’ needs

Making the customer comfortable with our company

Making sure that the customer knows what we can do for them if they were to refinance with us

Cash Back Mortgage – Warrensville Heights, Ohio

Telemarketer, March 1998 – January 2000

Calling potential customers to refinance with said company.

Making sure we can meet the customers’ needs

Making the customer comfortable with our company

Making sure that the customer knows what we can do for them if they were to refinance with us

Education

Devry University – Online

Health Information Technology – Associates Degree

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