Relationship building, strategic planning, highly organized

Heidi Pope

*****@********.*** • linkedin.com/in/heidi-pope • Sparta, NJ 07871 • 973-***-****

Employment Objective

To obtain a Sales position where my ability to develop and maintain customer relationships, and my experience as a Sales Professional with a keen focus on the systematic management of accounts in a wide range of fields will be used to improve customer satisfaction and enhance sales.

Professional Summary

Proactive manager, team builder, and tactical planner with excellent relationship-building skills as evidenced by achieving and developing new customer accounts primarily through referrals. Able to quickly identify unseen business opportunities and develop strategies that successfully align them with company objectives. Possess the creativity and desire to build new business while enhancing current customer relationships. Self-motivated, resilient, organized and strategic.

Career Experience

National Account Director, Taylor Communications Jan 2017-August 2020 NY/NJ

Sales Executive, Taylor Communications July 2014- December 2016 NY/NJ

Taylor is the 2nd largest graphics communications company in the US.

Perform full-cycle consultative sales (prospecting, scheduling, attending meetings, campaign discussions, developing & presenting recommendations, negotiating goods and services, closing and follow-up).

Remote representative covering a large territory, multiple call points including: Point of Sale & permanent signage, displays, direct mail (data and analytics) on-line ordering platforms, promotional goods, etc.

Developed Innovative sales strategies (due to Covid -19) securing $600K in net new business during pandemic.

95% of quota month to month for 2020, consistently meeting sales quotas previous years.

Critical support to internal customer team, recommending solutions to increase efficiencies that reduce overhead and increase profitability.

National Account Director, MCA Industries 2010 to 2014 NY/NJ

Remote representative that independently maintained a broad territory, cross selling graphic solutions to a wide range of customers including, retail, health and wellness, grocery and auto industry.

Outpaced set sales and profitability goals by targeting a diverse customer base to increase market penetration and viability

Consistent Top performer with annual sales of $5MM+ year over year.

Mentored and trained a team of customer service professionals.

Forecasted future sales; met goals by utilizing current recurring revenue and growth through new prospects.

Sales Executive, Print International 2007 to 2010 NY/NJ

Remote Sales representative responsible for expanding territory through prospecting and lead generation to increase customer base and exceed sales quotas.

Fostered a strong referral network responsible for creating new opportunities for growth by servicing and maintaining existing customers.

Aggressively targeted new business, by building a week-to-week calendar of scheduled appointments through existing key relationships. Exceeding annual sales goals year over year.

Cross-Selling within vertical markets by prospecting with existing customers obtaining referrals and offering additional solutions.

Top Sales Executive, net new business outperformer year over year

Sales Executive, Austin Printing 2000 to 2007 NY/NJ

Developed and directed strategies and allocated resources to increase brand footprint and grow profitability against volume targets.

Created sales plans, forecasts, and strategies that drove achievement of sales objectives and profitability growth milestones.

Built positive relationships to identify new revenue opportunities to increase sales with legacy clients.

Awarded National Salesperson of the year award 2004-2007.

Additional Experience

Director of Procurement Lancôme Cosmetics

Manager of Procurement Toys R Us

Purchasing Manager United Retail Group

Education

Bachelor of Science

Keene State College, Keene, NH

References Available Upon Request

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