Manager Assistant
Resume:
ABOUT ME
Experienced HR Assistant and
Office Manager with excellent
me management and the ability
to learn quickly.
LANGUAGES
ENGLISH
CHINESE
RUSSIAN
WORK EXPERIENCE
Dubai
Sep 2019 - Present
- Overseeing general office opera on.
- Gree ng visitors, answering a high-volume of
incoming phone calls and delivering world-class
service to our customers.
- Coordina ng appointments and mee ngs and
managing staff calendars and schedules.
- Supervising, mentoring, training, and coaching our office staff and delega ng assignments to ensure
maximum produc vity.
- Coordina ng domes c and interna onal travel,
including flight, hotel, and car rental reserva ons.
- Purchasing office supplies and equipment and
maintaining proper stock levels.
- Producing reports, composing correspondence, and dra ing new contracts.
- Crea ng presenta ons and other management-level
reports.
Dubai
Jan 2019 - Aug 2019
- To be responsible for the en re front office at the hotel.
- Giving the best first impression and
last impression of our guests.
- Helpful and knowledgable to provide the guests the help and
service they require.
- Improve the standard opera ng procedures when
necessary and train
people with less experience.
- Confirm and follow up on reserva ons.
- Check-in and check out guests.
- Verifying and collec ng payments.
- Room alloca on.
- Train front office employees.
- Night financial audit.
- Handling guest requests and complaints.
- Manage the drivers/chauffeurs.
- To work very closely with other Supervisors or
Department Heads related to all
departments in the hotel, such as Maintenance
Manager, Housekeeping Manager, Execu ve Chef,
and Finance Manager.
Dubai
Aug 2016 - Oct 2018
- Handling various government / legal permit-related processes (online submission and PRO documents) for all Employee / Office-related affairs, including but not limited to, labor applica on/renewal, employment
visa applica on/renewal.
- Liaising with various typing offices to ensure proper applica on submission.
- Keeping track of documents expiry dates rela ng to Employment Visas, Labor Cards, Visit Visas; ensure mely renewal and update HR database
- Keeping abreast on current labor/immigra on laws and upda ng the Human Resources Department on
any changes in labor/immigra on laws
- Responding to and promptly following up on queries on Visa / Labor / Passport related ma ers
- Upda ng employee files/records and HR database
Astana
Jul 2015 - Jul 2016
- Supply the office with all the necessary for its work;
- Receive calls, registra on of correspondence;
Dubai
Jan 2015 - Jun 2015
Organize mee ngs and briefings
Control consump ons for office's needs
EDUCATION
Beijing
2015
London
2012
English language and literature
Beijing
2011
Chinese language and literature
SKILLS
TIME MANAGEMENT SKILLS PROBLEM RESOLUTION
REPORT WRITING REVIEWING RECORDS
BILINGUAL IN [LANGUAGE] POSITIVE LEARNING PROCESS
CLIENT-FOCUSED BUSINESS OPERATIONS
CUSTOMER SERVICE COMMUNICATIONS
CUSTOMER SATISFACTION EXPERT
FILE/RECORDS MAINTENANCE EXCELLENT WITH KIDS
RESULTS-ORIENTED QUICK LEARNER
EXPERT
CREATIVE ZONE LLC Senior Office Manager
ARMANI HOTEL Front Office Supervisor
GOLDEN BRICKS LLC HR Assistant
THE MINISTRY OF JUSTICE
OF THE REPUBLIC OF
KAZAKHSTAN
Expert
THE SUPREME COURT OF
THE REPUBLIC OF
KAZAKHSTAN
Intern
BEIJING UNION
UNIVERSITY
Bachelor of Science
KAPLAN INTERNATIONAL
COLLEGE
Founda on
BEIJING INSTITUTE OF
PETROCHEMICAL
TECHNOLOGY
Founda on
ALBINA
JEX
SENIOR OFFICE MANAGER
Downtown, Dubai, 00000
*********@*****.***
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