NICOMEDES S. BULARAN

Blk * lot * L&Q Vill Don Basillio Lagman st. brgy. Dampalit Malabon City

Cellular. # +63-916-****-*** E-mail adhayj@r.postjobfree.com

PROFILE:

Experienced and dedicated IT professional with 18 years’ successful experience in Information Technology field with various companies that I work with. Proficient in hardware and software maintenance, Basic network configuration, Banking ATM System, High Speed Internet Access and Hotel TV system. Solid track record of providing timely positive response to requests regarding computer related assistance. A deep understanding of the general organizational confidentiality policies associated with IT specialist position.

SUMMARY OF QUALIFICATIONS

• Represent the company here and abroad in hotel hospitality.

• Worked as a costumer engineer in NCR company one of the biggest and pioneer in ATM technology

• Worked as Onsite Technical support Specialist in a 5star hotel for 3 years

• Exceptional mettle in analyzing, organizing, diagnosing and repairing computer hardware and software

• In depth knowledge of installing and maintaining peripherals

• Hands on experience of providing consultation support to office staff and training for the new people on the system

WORKHISTORY

Jan. 2013 – Sept. 30, 2020

Acentic Philippines, INC.

21st flr. Udenna Tower, Rizal Drive cor. 4th Ave Bonifacio Global City

Position Held: Sr. Field Engineer

Duties and responsibilities are:

Dealing with the IT Manager and hotel Officer regarding the upgrading and other issue on the system and finding ways how to help them and in marketing using Acentic system.

Trained new hotel people on how to use the Hotel IRE (In Room Entertainment) and HSIA (High Speed Internet Access) Radiant system and the basic trouble shooting.

Installing Access Point like Motorola, ruckus, and Cisco.

Network Troubleshooting from guest side.

Basic configuration in Cisco devices (Switch and Router).

Performs regular network System back-up to ensure business continuity.

Installing and configuring (Ucom Box) Manage box for TV system.

Installing Digital Video broadcast over coaxial and IPTV for the TV system.

Insure the WIFI coverage on every corner of the hotel vicinity.

Feb. 2005 – Dec. 2012

Service Plus Solution

734 - C Balesteros Cor. Lopes St., Mandaluyong City.

March - Dec 2012 Assign to: National Cash Register corp. Phil.

Position Held: Costumer Engineer

To provide technical support on Banking ATM System and also to maintain the stability of Automated Teller Machine system.

Technical duties and responsibilities are:

Installed software and configured on new atms.

Assign from south to north for maintenance and ATM’s troubleshooting.

Quarterly preventive maintenance to minimized downtimes.

Troubleshoot and investigate during imbalance cash counter.

Pullout / replaced equipment if necessary, to ensure continues of bank transaction.

Respond call time 7 days a week even on holiday to ensure continues bank service.

Trained new engineer for field work and assist in troubleshooting,

July 2009 – March 2012

Assign to: Intercontenental Hotel Manila (in house)

NO. 1 Ayala Avenue, 1226 Makati City.

Position Held: Hotel IT Butler

Hired by the GLOBE Company to provide Technical Support to its Broadband to room Internet business, specifically at Hotel Intercontinental Manila in Makati City and to other Broadband Internet Zone (BiZ) installation and also to maintain the stability of networking system, Computer Hardware/Software and all its peripheral on the hotel and also to support hotel system.

Technical duties and responsibilities are:

Installed & configure new software for employee.

Help IT staff in troubleshooting and maintaining hotel software.

Assist Hotel IT Manager to administer network like system security (Group policy/Access list, Up to date Anti Virus and system Patches) formulation of system/ network policies, standards and procedures.

Computer hardware maintenance and troubleshooting during system hang up and corruption of Operating System.

Technical Support on Internet Browsing and Microsoft Office application programs such as Word, Excel, Power Point and Access.

Performs regular network System back-up to ensure business continuity.

Manage users’ connectivity to the network by configuring their TCP/IP, Proxy, Connections, LAN settings, etc.

Install Software/Hardware/Programs for the hotel user.

Ensure that the servers and the Business Center/Club Lounge computers have the latest security updates and DAT files.

Troubleshoot guest’s laptop.

Troubleshoot/Isolate network errors for proper escalation.

Secure and maintain network resources such as Nomadix Gateway, T-LAN, Modems, Cables, Access Points, ANTLabs ezXcess gateway, Firewall, etc.

Configure and Install Wireless Internet Access Point.

Troubleshoot lines if link is unavailable in the room.

Update portal page if the need arises.

Network cabling.

Daily extraction and reconciliation of Broadband Internet files from the Hotel’s Fidelio files.

Provides phone and e-mail support in a 24x7 basis.

Conducts training to the new users of the system.

Document incident reports if there is a network outage.

Configure and maintain network equipments such as switches, hubs and modems access point.

Conducts internet research for the resolution of a particular technical problems/issues being raised by the customers.

Assist Hotel IT Manager in the maintenance of the following servers: File Server; Print Server; E-mail Server and Domain Controller.

Oct. 2008- July 2009 Assign to: Banco Filipino and Globe Telecoms.

Position Held: Field Engineer. Banco Filipino

To provide Technical Support to its tellering System and also to maintain the stability of networking system, Computer Hardware/Software and all its peripheral on the Bank.

Feb. 2005-Oct. 2008 Assign to: Department Of Energy (in house)

Merrit road Fort Bonifacio Taguig Metro Manila.

Position Held: Technical support Engineer

Jan. 2004 – Feb. 2005

Micro Computer Leaders.

Guijo St., San Antonio Village Makati City.

Jan. 2004- Feb. 2005 assign to: Department of Energy (in house)

Merrit road Fort Bonifacio Taguig Metro Manila.

June 1999 - Jan 2004

Telectron Corp.

Sta. Maria St. Bo. Kapitolyo Pasig, City.

Sept. 2002-2003 Assign to: National Housing Authority main (in house)

Elliptical road Diliman Quezon, City.

Position Held: Sr. Service Engineer

May 2001-Dec.2001 Assigned to: National Housing Authority (project site) On Calls service.

Position Held: Service Engineer

April 2000-May 2001 Assigned to: National Housing Authority main (in house) Elliptical road Diliman Quezon, City.

Position Held: Service Engineer

June 1999-April 2000 Assigned to: National Housing Authority main (in house) Elliptical road Diliman Quezon, City.

Position Held: OJT

TRAININGS / SEMINAR:

July 01 – 15, 2014

In room entertainment (IRE) Panorama server and High Speed

Internet Access (HSIA) Radiant Server Training,

Munich Germany.

April 11 - May 9, 2015

Cisco Certified Network Associate Training

(Routing and switching)

Unit 1532 Mega Plaza ADB Ave. Cor. Gamet Road Ortigas Center, Pasig City

EDUCATIONAL BACKGROUND:

1998-2002 System Technology Institute Caloocan City

Bachelor of Science in Information Technology

Graduate

Jan-July 1998 Malabon National Man Power & Youth Council Malabon City

Building Wiring Electrician

Graduate w/ license

1992-1996 Malabon National High School Hulong Duhat Malabon City

1986-1992 Santiago Syjuco Memorial School Villanueva st. Malabon City

PERSONAL DATA:

Nick name: Jon Jon, Nicko

Age: 42

Sex: Male

Height: 5’7

Weight 150 lbs.

Place of Birth Roxas City.

Civil Status Married

Religion Catholic

Citizenship Filipino

Wife Kristel M Bularan

Daughter Ma. Samantha Nicoel M. Bularan

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