Sales Representative Service
Resume:
CURRICULUM VITAE
Yolande Humphries
PERSONAL INFORMATION
SURNAME Humphries
NAME Yolande
ID NUMBER 800**********
SEX Female
MARITAL STATUS Married
DEPENDANTS None
HOME LANGUAGE Afrikaans
OTHER LANGUAGES English (Read, Speak, Write)
DRIVER`S LISENCE Code 08
CRIMINAL RECORD None
HEALTH Excellent
RELIGION Christian
TELEPHONE NUMBERS 064-***-****/073-***-****
RESIDENTIAL ADDRESS 5 Umfolozi Street
Aerorand
Middelburg
1055
POSTAL ADDRESS 5 Umfolozi Street
Aerorand
Middelburg
1055
EDUCATIONAL QUALIFICATIONS
LAST SCHOOL ATTENDED Hoërskool Middelburg - 1998
HIGHEST STANDARD PASSED STD. 10 (Grade 12)
TERTIARY TRAINING
Softline VIP 1. Phase I
2. Phase II
3. Tax course
Uniclox 1. Time and attendance
Allison Learning (short courses) 1. Introduction to cash accounting
Online (no credits just for 2. Behavior – Based Safety
just knowledge) 3. HIV/ AIDS – Awareness & Prevention
4. Customer Service Training
5. Touch Typing Training
6. Fundamentals of marketing your business online
7. Staying close to the customer
8. Introduction to masonry
9. Introduction to marketing
10. Diploma in Customer Service
11. Introduction to contract law
12. Creating a need for your product
13. Understanding your customer to drive sales
14. Behavior Base Safety
15. Drug-free workplace
16. Diploma in Human Resources
17. Diploma in Customer Service
University of Cape Town 1. Sales Management course online
(short courses) 2. Paralegal Practitioner course online
Wildlife Campus (0nline no credits Anti- Poaching
Just for knowledge)
HJN Training (SASSETA) 1. National Diploma – Policing NQF Level 6
WORK HISTORY
INSTITUTION Federale Stene (Pty) Ltd
SERVICE PERIOD 2013 – 2019
POSITION Sales Manager
DUTIES
Monthly target of between R4,5 – 5,8-Million-rand value for sales
Managing 8 team members
Day -to – day duties with regards to sales
Sales Team marketing plan and budgeting
Debtors
Client relationship service involving credit
application
Detailed evaluation of credit application
including securities, approvals and conditions
(MARIS IT)
Compile client contracts and expedite
transactions
Monitor and control accounts of clients.
Advice client on products and negotiate fees
and conditions with client.
Follow-up on client satisfaction and retention.
Setup and monitor fraudulent deposits and transactions
oWorking close with attorney to recover bad debt
o Tracing debtors on behalf of the attorney
Customer complaints
Ensure up to SABS standards with product/customer relations
QMS – System Administrator for the SABS
oWriting of procedures
oWriting program to be used
oInternal Auditing
oDay-to- day changes
oDeveloping the system as per company requirements
oSitting with External auditor when auditing gets done
SERVICE PERIOD 2012 - 2013
POSITION Sales Representative
DUTIES
INSTITUTION Megacube Mining (Pty) Ltd
POSITION Admin / Payroll / Vendor Administrator
AREAS OF RESPONSIBILITY Cellphone Contracts
Vendor applications
Meeting Schedule for CEO, CFO and COO
Processing payroll in VIP
Petty Cash for Office
IT requirements for all employees
SERVICE PERIOD 2008 - 2012 (Company closed down)
INSTITUTION Federale Stene (Pty) Ltd – (Limited duration Contract)
POSITION Payroll / HR Administrator
SERVICE PERIOD 2005 - 2008
DUTIES
Processing Monthly payroll
UIF requirements
SARS requirement
CCMA cases
Internal audit to ensure that production correspond with hours being claimed by employees
INSTITUTION Witbank Brickworks
POSITION Payroll / HR Administrator
SERVICE PERIOD 2002 - 2004
DUTIES
Processing Weekly payroll
Processing Bi –weekly payroll
Processing Month payroll
All HR matters (CCMA / Disciplinary hearings / Wage negotiation)
REFERENCES:
Josef van Eden 083-***-**** (Wynand Prinsloo Attorneys)
Dirk Miller 082-***-**** (CEO Megacube Mining)
Johan Humphries 072-***-**** (General Manager Federale Stene)
Amelia de Clerq 082-***-**** (Social worker)
Ria van der Merwe 082-***-****
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