Service Technician
Resume:
Summary
Skills
Experience
WILLIAM READ
*********.****@*****.*** C: 731-***-**** Prattsville, AR 72129 Expert electronic technician with experience completing accurate electrical work. Successfully collaborated with others while skillfully making independent decisions. Continually demonstrated excellent communication skills. Inventory management
Team Management
Operational improvement
Process improvement
Communications
Customer service
Relationship development
Problem resolution
07/2010 - Current
Union Pacific Railroad
No Little Rock, AR
Electrian
Troubleshot electrical control circuits using [Technique]. Utilized wide breadth of testing equipment to assess electrical systems, circuit continuity and accessory fixtures.
Worked extensively on three-phase, 277/480 volt power distribution systems. Assessed, tested and operated variety of electrical components and systems. Installed conduit, wire and motor controls.
Connected wires to circuit breakers and transformers. Directed electricians on installation, maintenance and repair on electrical wiring and equipment. 05/2000 - 05/2010
Ikon office solutions
Jackson, TN
Service Technician
Offered repair or service options to help customers make decisions. Tracked all changes and actions in computer-based documentation system. Developed preventive maintenance procedures and schedules for all on-site equipment. Assessed fluids, belts, leaks and other system components of vehicles according to checklist. Inspected machinery and components to troubleshoot operations. Installed new systems and components according to service orders and manufacturer instructions. Serviced and repaired equipment according to manufacturer guidelines. 09/1988 - 05/2000
Eastman Kodak
Jackson, TN
Service Technician
Offered repair or service options to help customers make decisions. Tracked all changes and actions in computer-based documentation system. Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Assessed fluids, belts, leaks and other system components of vehicles according to checklist. Adhered to company and OSHA-defined protocols to promote workplace safety. Installed new systems and components according to service orders and manufacturer instructions. Serviced and repaired equipment according to manufacturer guidelines. Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal
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Education and Training
condition.
Streamlined preventive maintenance repair processes to support timely completion. Achieved customer satisfaction rating of [Number]% exceeding corporate targets. Setup and operated mechanical and manual servicing equipment. Assessed and identified issues and quickly resolved to restore functionality. 01/1988 - 09/1988
IBM Corporation
No Little Rock, AR
Service Technician
Offered repair or service options to help customers make decisions. Developed preventive maintenance procedures and schedules for all on-site equipment. Inspected machinery and components to troubleshoot operations. Adhered to company and OSHA-defined protocols to promote workplace safety. Installed new systems and components according to service orders and manufacturer instructions. Monitored installations to maintain compliance with local codes and industry best practices. Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
05/1986
North Little Rock, AR
Electro Mechanical Technology in Electrical Equipment Installation And Repair Pulaski Technical College
05/1981
No Little Rock, AR
High School Diploma
Ole Main High School
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