WORK EXPERIENCE
Service Agent
Enterprise Holdings - Alexandria, LA
February 2020 to Present
• Answered general questions
• Assisted customers with a warm and professional attitude
• Provided policy and service information
• Performed customer service
• Clean and service rental vehicles
Dasher
DoorDash
June 2018 to Present
Food delivery/Customer service
Order Selector
Associated Wholesale Grocers - Baton Rouge, LA
September 2019 to December 2019
Warehouse Order selector electric pallet jack
Forklift Operator
Advantage Resourcing - Alexandria, LA
February 2018 to September 2018
Housewares Associate
Walmart - Alexandria, LA
June 2017 to December 2017
TERRY
SHEPHERD
Denham Springs, LA 70726
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
My goal as a housewares sales associate is to provide excellent customer services, along with keeping my department clean and zoned for customers.
Line Mechanic Intern
CLECO - Pineville, LA
June 2016 to September 2016
Summer internship position hired on as a student lineman. Received Hands on training in the field, and also forklift training through the company.
EDUCATION
Diploma
Northwood High School
SKILLS
• Microsoft Office (4 years)
• Customer Service (2 years)
• Pallet Jack
• Warehouse
• forklift
• shipping
• Shipping And Receiving
• Microsoft Word
• Order Picking
• Warehouse experience
• English
• RF Scanner
• Order Picker
• Delivery Driver Experience
AWARDS
2nd Shift Associate Of The Month
July 2017
Walmart Supercenter #4295
CERTIFICATIONS AND LICENSES
National Career Readiness Certificate
April 2016 to Present
Fire Safety
March 2018 to Present
Fire Watch
Forklift and Powered Industrial Truck License
April 2018 to April 2019
Sit-down Forklift
Powered Industrial Truck Operator’s Permit
February 2018 to February 2021
Hydrogen Sit- down Rider
LP-Gas Trucks
Forklift Certification
Forklift Certification
ASSESSMENTS
Work Style: Reliability — Completed
May 2019
Tendency to be dependable and come to work.
Full results: Completed
Attention to Detail — Completed
November 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed
Mechanical Skills Aptitude — Completed
June 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed
Warehouse Associate — Highly Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
GROUPS
Volunteers of America
January 2013 to December 2013