Customer Service Financial
Resume:
RONALD
JOHNSON
**********@*****.***
Carmel, IN 46032
SUMMARY .
To obtain a position with an established company where my current customer
service and technical skills can be utilized as an asset.
SKILLS
Supervisory experience Skillful database user Skip Tracing
Proficient internet researcher Excellent Customer Service
EXPERIENCE
Quality Control Technician
Greensburg, IN
Honda Manufacturing/Sept 2019 to Present
Vehicle Quality Inspector responsible for inspecting cars and adjusting radar on assembly line.
Recovery Specialist
Carmel, IN
Coastal Credit/ Aug 2016 to 2019
Collected remaining balance after cars sold at auction. Skip trace to find current
jobs. Utilize local attorneys to implement legal proceedings. Transferred with the
closing of Carmel Financial in August 2016.
Collection Specialist
Carmel Financial/ Dec 2015 to Jul 2017
Collections for financial institution. Earned bonuses for reaching monthly and
quarterly collections.
Skip Tracer/Account Coordinator
Carmel, IN
Adesa PAR North America/ Apr 2014 to Dec 2014
Gain location information on possible repossession/redemptions. Daily usage of
search engines to update/maintain accounts. Problem solving each account.
Collections Specialist
Indianapolis, IN
IMC Credit Services/ Oct 2010 to Sep 2013
Responsible for calling IU medical accounts. Billing Medicaid/ Medicare.
Verifying eligibility for private insurance.
Collection Team Lead
Indianapolis, IN
First Revenue/ Mar 2009 to Sep 2010
Resolve third party collection accounts. Resolved delinquent commercial
accounts 90-120 days past due.
EDUCATION AND TRAINING
General Studies
Stillman College June 1995
Tuscaloosa, AL
General Studies Arts Basketball Scholarship
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