Customer Service

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Barakah-Tullah Bentouati

**** ******** ***** *********, ** 18466 347-***-****

*******.*********@*****.***

Summary:

My goal is to successfully gain experience and new skills while working for a company that helps others for a living. I am very competitive and motivated and this helps me in doing my job efficiently. EXPERIENCE

Kalahari Resort and convention center

Pocono manor PA-Activities associate

03/16/18-09/28/18

Assisted guests’ needs and complaints, providing them with exceptional service.

Did customer service in this field of work by helping guests with our schedule and signing them up for activities of their requests.

Gave directions to lost guests.

Assisted different jobs such as catering.

Sold multiple merchandises to families.

SKILLS

Socialist, able to make a customer feel at ease when speaking to them.

Empathy, able to connect with others and allow them to share how they feel.

Able to follow instructions. b1

Able to deal with stressful situations in a calm and orderly manner.

Exceptional organization skills

Good writing skills

Good communicator

Microsoft Word/Excel

EDUCATION

Achievement House Cyber Charter School

Exton PA-High School Degree

3/1/2014 - 6/15/2019

Northampton community college

Tannersville PA- Associates Degree

8/27/19-In progress

Currently doing school online in order to successfully gain an education in psychology and get my associate’s degree.

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