Customer Service
Resume:
Olivia Kassam
*************@*****.***
PROFILE
A bright, energetic, bilingual candidate with strong customer service skills focused on building lasting relationships and adding value. Well travelled and comfortable with a range of people, from all walks of life and cultural backgrounds, a mature candidate who learns from observing and assimilating, quickly becoming an invaluable team member and gaining trust wherever she goes.
Personal Skills
• A natural people person who builds relationships and trust in all working environments
• A love of the foods and beverage industry and a thriving passion to learn more and more
• French speaking
• Extremely loyal and committed to delivering against expectation,
exceeding where possible
Education
• Kingston College, UK – BTEC National Diploma in Business 2009 – 2010
• Kingston College, UK – 5 GCSE
• George Brown College Toronto – Wine and Sprit course 2011-2012
Employment
Head Captain/ Group Dining Coordinator- La Banane, Toronto
November 2016-Present
Head Server/Supervisor- Batch, Toronto
March 2016- November 2016 (to open restaurant only)
Server – La Carnita, Toronto
December 2014 – December 2015
Server and Head Reservationist – Weslodge Saloon, Toronto
December 2012 – October 2014
Hostess/ Group Dining Coordinator – Splendido, Toronto
June 2011 – November 2012
Catering/Events Coordination- Aristocaters, Toronto
July 2010 -April 2011
All references are available upon request
Contact this candidate