Rachita Kulkarni E-mail: adhaid@r.postjobfree.com

QA Lead Phone: 512-***-****

Summary:

16+ years of IT experience in Software Analysis & QA Testing with emphasis on Web based applications using Java, .NET Technologies

Strong Domain knowledge of Dell Sales, Pricing Applications, Finance, Services Customer Support quoting applications and IVR, Softphones

Led teams for multiple applications for global employees working from Austin, India, Brazil and Ireland

Well experienced with Agile methodology and followed on most of the assignments in Agile

Conducted complete assessment of teams, processes and environment, defined issues and risks

Extensive experience in developing, writing, tracking test plans.

Well-versed with standards for Software development and performed the steps required of SDLC

Experienced in Automation with selenium and C#

Strong hands-on exposure to .NET based application and Vendavo Technology

Supported applications using rapid development methods/techniques

Extensive experience in Black box, System integration, regression and performance testing and Agile methodologies across multiple platforms

Maintained strong relationships with internal and external stake holders

Received many awards and recognitions for quick turnaround of the projects and for the flawless quality of deliverables

Strong knowledge in SQL and assisted business users in defining UAT test cases and plans.

Performed production deployment with teams and helped business verification testing.

Self-motivated Team Player with excellent Interpersonal and Communication Skills.

Projects:

Dell Technologies, Round Rock, TX Nov 2013 – Sept 2020

Project: SmartPrice Test Lead

Worked as a Test lead for SmartPrice application which provided Pricing solutions encompassing price setting, special pricing and price/profit analytics across business segments and regions to the multiple quoting application. Application technology was based on Vendavo platform and was deployed for the Dell sales and quoting applications as a Guidance tool. Worked with the vendor for integration & customizations with Dell Applications during the entire product lifecycle by applying Dell standard testing practices & providing results for provisioning and implementation of all modules. Main purpose of this application was to provide dynamically calculated DAM (Discount Authorization Matrix) based on product, account and quote characteristic to the sales teams for providing pricing guidance to Dell commercial and personal products.

Responsibilities:

Gathered business requirements and provided the features/stories information to the internal test teams and assigned the stories to resources. Verified scripts for the user stories with the business teams.

Managed and worked with Dell vendors during the project. Attended requirement analysis sessions and provided inputs for the requirement gaps

Trained Senior QE’s to test REST API services

Created traceability metrics

Loaded Test data into systems using the tools & adopters.

verified testing environment and database tables

Unit testing of the assigned modules.

Using SQL queries verified Database tables for the DATA validation on import and export from different application.

Verified Message guidance through RabbitMQ

Provided daily reports through TFS to the business teams on the status of Stories and development/testing status

Created and worked with external teams on developing the Dashboards for the stories and Defects. Dashboard was designed for Sizing of the stories and hours assignment and Task allocation to the team members

Trained and Mentored many junior testers and application developers on business functionality and testing practices.

Maintained and worked on DCR (Defect creation metrics) and updated aging defects

Tools: MTM, VS studio, TFS. SQL Navigator, Toad. C#, Selenium, Mercury Quality center

Dell Technologies, Round Rock,TX April 2007- Nov 2013

Project: CTI and Global IVR Test Lead

Worked as Test Lead on CTI and Global IVR/telephony application that are services scalable for softphone needs of the company. Project was mainly intended for Dell Sales and IVR teams. Supported in Developing Dell Intelligent call routing system (IVR) application. In Addition, my daily activities consisted of working on requirements with business and sizing of the stories.

Responsibilities:

Lead tester for the all CTI related projects including call routing, IVR Nuance/Speech Works recognition development and tuning and softphone applications

Created Project artifacts for software testing team, test plans and test specification documents.

Wrote and executed scripts for all CTI projects using Mercury quality center. Created SQL queries to verify Database tables for call tracking.

Coordinated and tracked tasks of testing teams for the project work.

Participated in Unit testing and System integration testing

Tools: MTM, VS studio, TFS. SQL Navigator, Toad. C#, Sélénium, Mercury Quality center

Oracle Corporation, Austin TX Oct 2006 – April 2007 Project: Best Buy QA Analyst

Oracle Retail Point of sale application was designed to enable customer-centric retailers to carry out day to day transaction. It included leading capabilities like web-generated orders and purchases, accessing-store inventory. Project consisted of major components POS, Back-office & Central Office application. 360 Commerce Retail Application was integrated with Oracle Retek. As a tester I was asked to integration testing, Validation testing, Regression, UAT Testing.

Responsibilities:

Creating test cases on Feature Enhancement/Change Request

Execute each test in a test set and recording the information

Associated the defects on defect tracking system on Star team tool

Creating test metrics for the test cases

Created test cases and used test director management tool for organizing testing process.

Performed functional, regression and UAT testing

Documented defects and their trailing history and worked on it with design and development team to resolve the issues.

Was involved in the complete QA Lifecycle activities and maintained proper test metrics in excel.

Involved in documenting and implementing Quality Assurance and Quality Control procedures and policies.

Managing and coordinating with the team as per schedule given by client and completed the tasks.

Tools: Oracle, Star team, X Planner, Test Director

Compass Learning, Austin, TX Jan 2004 – Oct 2006

Project: E2020 Odyssey Intervention QA Analyst

Compass Learning E2020 Odyssey Intervention is an Internet based curriculum and instructional service designed to meet the education needs of high school students at all level. E2020 is a product from Compass Learning for students twenty-four hours wherever internet access is available. Testing targeted several areas dealing with support call drivers. Testing addressed the User interface interaction and appropriateness of the content and its Technology for web-based application.

Responsibilities:

Created Test plans and Test scripts for E2020 project

Performed GUI, Functional, Regression and Audit testing

Extensively worked on handling the Application Response for Positive and Negative sets of data using Data Driven Testing.

Re-execution of the test scripts on resolution of defects

Coordinated with QA team members in resolving critical issues with the development team and design team.

Targets of E2020 was on couple of areas Usability, User Interface interaction, Functionality, Technology testing

Analyzing and tracking the Test Results, document and entered bugs in Trackers

Managing and coordinating with the team as per schedule given by client and completed the tasks

Ensure quality against specifications/requirements and did exploratory testing.

Documented test plans and test cases for testing.

Was involved in the complete QA Lifecycle activities and maintained proper test metrics in Excel.

Documented defects and their trailing history and worked on it with design and development team to resolve the issues.

Involved in end-to-end testing of the application on different browsers for compatibility testing.

Testing the software in a creative method that is based on formal test plan and test cases

Tools: Windows XP, IE, Firefox, Trackers, Oracle

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