PERSONAL DATA

NAME: SANDU MIOARA

ADDRESS: VICOLO SANT’ ANTONIO NR 11 CINISELLO BALSAMO 20092, MILANO, ITALIA

Phone: 003***********

e-mail: adhagc@r.postjobfree.com

Citizenship: Romanian

Date of birth: 01.07.1980

PROFESSIONAL BACKGROUND

• Beauty salon manager and senior eylashextension

• Spa Manager

• Eylash extension tehnician

• Vanity salon

o from 2010 onwards

o position: beauty salon manager and senior eylashextension o job description:

.

• Perform special projects and other responsibilities as assigned Ability to use the initiative when undertaking decision making

• Exemplary organisational skills including timekeeping and keeping records.

• Ability to keep a cool and level head when faced with working under pressure and being able to deal with problems which may arise on a day to day basis in a stress free and calm manner.

• Team leadership qualitiess i.e. being a good motivational speaker and example setter to the rest of my staff during team meetings and one to one discussions.

• Excellent knowledge of the beauty therapy industry and an up to date skill set when it comes to preforming treatments.

• Good “people” skills, able to understand and assist staff if they need help or are having difficulty which affect their work

• Ability to remain fair and professional at all times

• Ability to deal with “difficult” salon situations such as client complaints and staff disagreements in a diplomatic fashion.

• An up to date and through knowledge of current health and safety in the workplace regulations.

• Ability to carry out “In Salon” risk assessments

• Excellent cash handing skills and in some large spas and salons accountancy skills

• Willingness to work flexible

Senior eylashextension job description

• Patience. Applying a full set of lash extensions.

• Steady hands. This is painstaking work that involves adding a lash at a time

(sometimes 30-60 extensions per eye) to existing lashes so a steady hand is vital

• Attention to detail.

• Highly technical and meticulos

• Excellent eyesight.

• Artistic.

• Good depth perception.

• Dexterity.

• High concentration levels. A lack of concentration at any time could result in poor results and possibly also injury to the lash hairs o period: 2008 – 2010

o position: Spa manager

o job description:

•inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

• Plan or direct spa services and programs.

•Train staff in the use or sale of products, programs, or activities.

•Assess employee performance and suggest ways to

improve work.

•Check spa equipment to ensure proper functioning.

•Coordinate facility schedules to maximize usage and efficiency.

•Develop staff service or retail goals and guide staff in goal achievement.

•Establish spa budgets and financial goals.

•Inventory products and order new supplies.

•Monitor operations to ensure compliance with

applicable health, safety, or hygiene standards.

•Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating

financial statements.

•Recruit, interview, or hire employees.

•Respond to customer inquiries or complaints.

•Schedule staff or supervise scheduling.

•Verify staff credentials, such as educational and certification requirements.

•Develop or implement marketing strategies.

•Direct facility maintenance or repair.

•Maintain client databases.

•Participate in continuing education classes to

maintain current knowledge of industry.

•Schedule guest appointments.

•Sell products, services, or memberships.

• Beauty salon eylash extension tehnician

o period: 2002 – 2008

STUDIES AND TRAINING COURSES

• Axente Sever High School, Medias, Romania

o period: 1996 - 2001

o major in foreign languages

• Sheraton Four Points, Service Culture Training

o period: May 2015

o module: Loyalty beyond Reason, We Delight, Emotional Connections, Possibilities and Honest Solutions

PERSONAL SKILLS AND

COMPETENCES

MOTHER LANGUAGE ROMANIAN

FOREIGN LANGUAGES

ENGLISH

READING, WRITING, SPEAKING – ADVANCED

FRENCH

READING, WRITING, SPEAKING – ADVANCED

ITALIAN

READING, WRITING, SPEAKING – ADVANCED

GERMAN

READING, WRITING, SPEAKING – MEDIUM

SOCIAL AND ORGANIZATIONAL

SKILLS AND COMPETENCES

• Team worker, highly organized, keen on details, confident in handling new tasks, flexible, highly efficient even when under stress or when dealing with tight deadlines, responsible, extremely creative when needed

TECHNICAL SKILLS AND

COMPETENCES

DRIVING LICENSE

• Computer operating skills, advanced level, various programs and customer relation specific software: excel, power point, hoxel, Microsoft Office

• Driving license, B category, since 2001

Contact this candidate