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Service Representative Customer

Location:
Lagos, Nigeria
Salary:
100000
Posted:
October 26, 2020

Contact this candidate

Resume:

FADAYOMI BUSOLA ODUNAYO

**, ******** ******, ***** ******, Lagos State

070********

adha89@r.postjobfree.com

PROFILE

I am a result driven graduate of banking and finance, dedicated and tenacious individual with exceptional skills and professionalism.

CAREER OBJECTIVE

To work in a world-class organization with a pool of talented and innovative individuals where my

experience and technical skills will be utilized and hence allow me contribute immensely to the organizational goal.

EDUCATIONAL QUALIFICATION

Kwara State University, Malete, Kwara State 2013-2017

B.S.C (Banking and Finance)

Kwara State Polytechnic, Ilorin, Kwara State 2009-2011

Ordinary National Diploma (Business Administration)

Unity School, Ejigbo, Osun State 2005-2008

Senior Secondary School Certificate (SSCE)

EMPLOYMENT HISTORY

Opera(Opay)

Customer Service Representative (Inbound) 2019 – Tilldate

Handling customer complaints and providing adequate resolutions

Handle inquires by answering questions concerning products and services and provide information about company policies and procedures.

Entering data into a computer when customer places an order

Opera (Opay)

Telesales Representatives 2019

Educate Customersaboutabusiness’productsandservices

Retrieve Customer Information and entering it into a computer system and in many instances update records in a computer system while conversing with customers.

Respond to Customer Concerns and Questions and address customer concerns and questions and overcome potential roadblocks in the sales cycle

BC Kash Co-operative Finance and Investment Society Ltd

Account Officer 2018 – 2019

Manage the financial records of the organization

Prepare invoice, record payments and paying of cheques

Document financial transactions

Compiling and analyzing financial records on a weekly basis

Global Success Academy, Port Harcourt, Rivers State

Teaching/Corp Member (NYSC) 2017 – 2018

Classroom management and student development

Applying various instructional strategy

Creating lesson plans and assisting in program development

Matching task to pupil’s ability and needs

Providing feedbacks to parents on pupil’s progress

Maintaining discipline

Assisting other classroom temporarily when other teacher are unavailable

CORE COMPETENCIES

Strong sense of character and integrity

Proficient in Microsoft(word, excel)

Good interpersonal relationship skills

Highly motivated team player

Strong analytical skills

Excellent communication skills(verbal, written)

INTEREST

Reading,Travelling,Meeting People

REFEREES

Available On Request



Contact this candidate