DAPHNE THOMAS
Administrative Assistant
***************@*****.***
PROFESSIONAL PROFILE
A highly motivated administrative professional seeking a position in a challenging environment. Over 10 years experience managing and providing administrative support to practice presidents. Skilled in working independently and as an enthusiastic team player.
EXPERIENCE
Dallas Neurosurgical & Spine, Plano, Texas - Administrative Assistant July 2007 - April 2020
● Schedule patients appointments, testing, surgeries and coordinate services with outside facilities and vendors.
● Collect and input patient demographics in the EMR.
● Respond to patient calls and emails and resolve appropriately.
● Assist patients with guidance and information as requested.
● Maintain surgeons calendars.
● Verification of insurance, benefits and coordination of peer-to-peer. Urgent Surgery Associates, Dallas, Texas - Office Manager, Administrative Assistant
January 1995 - April 2007
● Established, managed daily schedules to maximize productivity while maintaining optimum patient experience.
● Provided training and promoted ongoing professional development.
● Maintain, control inventory tracking
● Maintain surgeons calendars.
● Provided support to surgeons, and office staff.
ADDITIONAL SKILLS
Microsoft Office Strong Work Ethic Detailed Oriented Excel Problem Solving Excellent Communicator