Leadership Role in QE & A (Director / Vice President / Senior Manager)

• Currently with Encore Software Services as Director – QA, Heading the Global Testing Practice

• Vice president - Testing Services (DTB- Middle East & Africa) with Intellect Design Arena from Apr’18- May’19

• Associated with Amazon, India as Manager III (L6) Quality services from Feb’17 to Oct’17

• Part of Cognizant Technology Solutions as Senior Manager – QE&A from Nov’14 to Jan’17 and Associated with Wipro & Maveric systems as Senior Test Program Manager from Oct’13 to Oct’14 Test Manager / Sr.Test Lead / Tester (from 1999 to Oct'13)

• Worked with Cognizant Technology Solutions as Manager - Project from 2008 to 2013 and as Senior

• Associate between 2004 to 2007

• Part of Accenture as System Analyst from Aug 07 to June 08

• Associated with various organizations from 1999 to 2004 as Tester, Senior Tester, Test lead both at Onsite and Offshore Sanjeev Kumar KG

QE&A Leader

SUMMARY

A passionate Testing leader having 20+ years of experience in QE&A with both services and Product based organizations. Part of the Senior leadership Team and Heading the Global Testing practice across markets. Strong delivery management skill in driving large scale complex engagements across verticals. Proven History of success in setting up of Testing CoEs, Consulting, RFPs, Solutioning, Transformations & Presales. Expertise in setting up of Test labs & unique Infra setups for devices & cloud testing. Excellent leadership in delivery, Operations and stakeholder management and a key contributor to Practice level initiatives. Wide experience in managing global clients in USA, Europe, Middle East, Africa & APAC. SKILLS

Methodologies &

Techniques

Service Offerings

Automation, Performance,

Security, Mobility,

Usability & Customer

Experience, TaaS,L10N,

Migration&Compatibility,

Product Testing, Setting of

TCoEs, Consulting,

Process Compliance &

Maturity

Leadership & Enablers

RFPs, Solutioning,

Commercials, P&L,

Transformations

(Operations & Delivery),

Escalation and Risk

Management, L&D, Client

Visits, Innovations and

Performance Management

Tools & Devices

HP UFT, HP ALM, JIRA

Zephyr,Selenium,Burp,

Confluence, Load Runner,

Win Runner,Echo (Alexa),

Fire TV, Smart TVs,

Handheld,Walls,

POS,Mobility,Redmine,

Eggplant, Jasmine,

Agile, Digital, Dev Ops,

TDD, Waterfall, RPA,

Requirement study,

Planning & Strategy,

Estimation, Defect

Management,

Optimization, Metrics &

GAP Analysis

WORK EXPERIENCE

ACHIEVEMENTS

Increased productivity by 15 % - 20% YOY

Operating Client Profitability at 56%- 60%, Top among the BU Savings of 15-18% on the Revenue via innovations and Transformations Successfully Transformed the Delivery and Operating model from Staff Augmentation to Managed Service Model. Good conversion Rate in moving from Prospects and Proposals into successful engagements 80% Reduction in the Test design effort through Optimization DTB Product Test Suit of 25K optimized to 2K without hit on the Coverage Automation Framework conceptualization & Developing to a robust framework Achieved 100% Automation of Payments & Account Services Test Cases of the Optimized Suit Reduced Design and Execution window of product life cycle by 80% and 40% respectively Successfully delivered Multiple strategic engagements across Geographies (15+ million) Managed peak team size of 350 as Engagement & Delivery Manager Pivotal role in achieving 30% Cost Optimization for a major Insurance client Implemented Defect & Execution Prediction model towards Delivery Excellence

KEY RESPONSIBILITIES

Heading the Global Testing Practice with key responsibilities in Delivery, Transformations, New service offerings and Operations. Prior to that heading the TCoE for Middle East & Africa- Digital transaction banking Managing multiple teams across geographies spanning internal, vendors & contractors Mobile: +91-978******* Email: adha4u@r.postjobfree.com Visa: B1 Till April 2027 Accountable for various Testing services Automation, Performance, Security, Usability & Mobility Devising Automation strategy & Framework to ensure maximum Automation coverage P&L ownership - Revenue, Profitability, Utilization, CP & span. Driving RFPs- Arriving at solution conceptualization and value proposition by delivery, Commercial and Resourcing strategies Key player in driving Transformation initiatives related to Testing Maturity, Engagement Model and Cost Optimization

Implementing service offerings like TaaS, Near Shore, 9-hour Model, Shift model, set-up of Test Labs and R&D units (Mobile, Handheld, POS Labs, smart TVs, Personal Assistants) Liaison with client-side Senior management stakeholders, Divisional IT Heads, IT Business Partners, PMOs and third-party vendors for an effective delivery both on Schedule and Quality Key player in elevating Innovation (Conducted Hackathon and innovation fair). Created Process and Security Champions groups.

EDUCATION

Master of Computer Applications (1999) from Thiagarajar school of Management, Madurai BSc (Computer Science) - 1993 from SSC, University of Madras TRAINING & CERTIFICATIONS

Scrum Master Certification, International scrum institute Certifications in Software Business Analysis, Project Management, SQA, Software Testing, Information Technology Industry Knowledge, Win Runner 6.0, Client Server Concepts, Interpersonal Communications, Business Communications, Brainbench

MCP in Visual Basic, Microsoft

OOAD using UML, Rational Corporation

AWARDS & HONORS

CEO / COO recognition for setting up the TCoE from scratch and making it as an indispensable unit in the Product life cycle and setting the trend for other technology units to implement Appreciated for on time and quality delivery of complex implementations Consistently ranked Top among the Managers in QEA services for more than a year across delivery, Operations, Process compliance and Maturity

Best LOB Manager award for successful delivery of transformation Programs, implementation of 9-hour model Best Team award for successfully lead and delivered the WATS - Handheld Testing, first of its kind in Cognizant Technology solutions

Shining Star award for aggressively driving the Defect Management for a multi-vendor European Engagement Awarded for Co-authoring the White Paper on the Handheld Testing and Recognized for creating assets on Multi state roll outs, Varicent Tool implementation for compensation payouts, Ecomm & POS Testing PROJECTS

Engagements / Accounts delivered as Director- QA / Vice President / Sr. Quality Services Manager

• Wellpath, Trident USA Health, Comprehensive Pharmacy Services, Parata Systems, Bluescape, Ketos, Matson, Wyre,Inc,Ohi

• DTB Implementation & Support Clients: Arab Bank, ADIB, Ahli Bank, Bank Muscat, Barwa, Burgan, DIB, ENBD, Equity, GIB, Mashreq, NBK, UAB, QNB, Nova, BBK & FBN DTB Modules: CBX -BO, FO (Account services, Payments), Liquidity, Mobility, SCF, Trade Finance & CnR. (Apr'18-May’19)

• Home Products – Intelligent Automation, LMT & Localization Client: Amazon (Feb'17-Nov’17) Home products Headless & Multi modal devices with multi country rollouts Projects Delivered Sr. Test Manager

• Gilead Sciences, Inc. Client: Gilead TCoE (Jun’16 –Jan’17)

• BSST Client: STC, Riyadh (Feb’16 –Jun’16)

• Comerica TCoE Client: Comerica, USA (Oct’15 –Jan’16)

• Consumer Markets Client: The Hartford, USA (Nov’14 –Jun’15)

• DB-TESTING-TLC Client: Deutesche Bank, UK (July’14-Oct’14)

• MTS / TCoE Client: RAK, Dubai, BARWA, Qatar (Oct’13-Mar’14) Project Delivered as Test Manager / Portfolio Manager / Sr. Lead

• NL & DSBS Client: Travelers Indemnity Company, USA (June’11- Oct’13)

• Ecomm & POS Rel, Kronos Upgrade Client: CBI, USA(Mar’10-Jun’11)

• HH4.1 Pgm & DSL Rel Client: PepsiCo, USA (Oct’08-Feb’10)

• BTR E2E Client: BT, UK (Jan’08–Jun ‘08)

• Serena Collage Client: Serena Collage, USA (Apr ‘06-Jun ‘07)

• HAL, Wholesale MC Client: Wachovia, USA (Jun’05-Feb’06) PayPal Testing Services Client: PayPal USA (Nov’04-Jun’05)

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