Marlon G.
Mendoza
Customs Supervisor
Seeking to obtain a supervisory position where I can contribute my skills, knowledge and expertise, and experiences that will give me an opportunity to develop my career through exposure in new concepts for professional growth as well as growth of the company. CAREER OBJECTIVE
Summary
Customs Supervisor with Driving
License and 16 years of Experience
from Airfreight Industry.
Specialized on Dubai Custom
Rules, Regulations, and Procedures
through Solid Experience.
Contact Information
Email:
****************@*****.***
Mobile:
(+971) 056-***-****
Address:
Deira, Dubai
Education
Bachelor of Science in
Customs Administration
Asian Institute of Maritime Studies
1998 - 2002
EXPERIENCE
Company: DANZAS AEI EMIRATES LLC
Position: Customs Supervisor
Year: 2010 – March 2020
• Supervising, Monitoring, and Handling All Import Shipment and Clearances.
• Ensures Timely Clearance as per the Organization and Customer KPI with High Accuracy.
• Handling Custom Issues by Taking Full Responsibility and Constructing Resolutions with Minimal Management from Superiors.
• Coordinating with Customer Service for All Shipments with Discrepancies or with Special Instructions for Clearance Purposes under Customs Compliance Department (CCD).
• Monitoring the Accuracy of Details Entered in All Necessary Documents Before Releasing for Clearance to Customs Compliance Department (CCD).
• Transacting Directly to Customs in Special Cases, Critical Cases, and/or Urgent Shipments.
• Reporting Directly to Management for Any Problems or Delays on Shipments which Required Further Approval and Actions.
• Balanced Annual Leave Plan of the Team to be planned without affecting the Timeliness on Custom Clearance.
• Annual Appraisal of the Team to be completed on a Timely Basis.
• Maintaining KPI Reports, Customs Declaration on a Monthly Basis, Amendment and Cancellation Report, Error Report, and Document Submission and Archival Report.
Company: DANZAS AEI EMIRATES LLC
Position: Operations Coordinator
Year: 2007-2009
• Handles the Clearance and Daily Operations.
• Coordinates with Warehouse and ATA Team after Customs Clearance to Report an Update on the Status of the said Clearance.
• Timely Update to Customer Service and/or Customer for the Customs Clearance Status.
• Ensure Furnish Copy of Standing Guarantee documents for filing to Dubai Customs Refund.
Company: DANZAS AEI EMIRATES LLC
Position: Documentation Clerk
Year: 2005-2006
• Collecting and Sorting Original Documents – suck as Master Airway Bill (MAWB) and House Airway Bill (HAWB) – from DNATA & Emirates Sky Cargo for Proper Documentation.
• Application and Processing of Agents Transfer Authority (ATA) for Collection and/or Releasing of Shipment from DNATA & Emirates Sky Cargo.
Seminars and Trainings
Attended
CIF - The Freight
Forwarding Experts
2019
CIF Communication Skills
2019
CIF Foundation Module
2017
Team Lead Program
(Level 2)
2014
NFE Awareness
2013
Customer Complaint
Management (CCM)
2009
Introduction of E-Mirsal 2
- DXB Customs System
2008
First Choice / DMAIC
2008
References
Available upon Request
• Recording and Filing Finish Documents to LOGIS system.
• Collecting, Receiving, and Processing Payment of Delivery Order
(DO) to DNATA, Emirates Sky Cargo, and Other Shipping Agents. Company: DANZAS AEI EMIRATES LLC
Position: Inspection Clerk
Year: 2003-2005
• Monitoring and Inspecting Shipments Properly upon Releasing.
• Conducting Inventory and Survey Report on Damaged Shipments.
• Checking and Tracing (TRC) Missing Shipment in DNATA & Emirate Sky Cargo.
• Clearing and Collecting Import Shipments in DNATA & Emirates Sky Cargo.
• Transferring and Processing Export Shipments in DNATA & Emirates Sky Cargo.
• Assisting in Various Warehouse Duties – such as Loading and Unloading of Cargo and Segregating Cargo.
SKILLS
Extensive Knowledge of Customs Laws and Regulations.
Strong Ability to Assess Customs Duties and Taxes for Shipments.
Accuracy in Customs Documentation and Timely Closure of the Standing Guarantee and NCR Claims.
Proficiency in MS Office (Excel, PowerPoint, and Word).
Profound Organizational Skills and Ability to Manage Deadlines with Strong Attention to Details and Analysis.
Tested Analytical Ability, Methodical Approach and Problem-Solving Skills, Leadership and Teamwork, Social and Interpersonal Skills, and Strong Oral and Written Communication Skills.