OBJECTIVE
A professional with *+ years working experience in executing UPS systems and Printing for industrial applications.Skilled in timely project execution with the available resources at the customer locations. Good team player and can provide hands on training and knowledge tranfer about installation to the customers
PROFESSIONAL SUMMARY
Customer Support Engineer (UPS)
Diligently and professionally executed the power project installations, repairs, modifications and assigned tasks to the concern team at customer locations sites as required.
Provide remote phone support and training to the customers, partner technicians and other team members of the call center
At AMC locations ensured that work areas are kept clean, organized and follwed saftey procedures at customer sites
Have actively participated in the industrial events showcasing the products profile dvelopment with the focus on Customer First Service
Assisted Sales Engineer in the demonstration of Schneider Erlectric UPS and other Products. Managed and products to potential customers and promoted service.
EDUCATION
B. E. (Electricals & Electronics Engineering) from 2010 to 2014 in Vidhya Vikas College of Technology, Anna University (chennai), Tiruchengode.
COMPUTER SKILLS
Office Automation Tool : MS Office
Languages c, c++(basic)
TRAVERSED CAREER PATH
Senior Service Engineer –Schneider Electric IT Bussiness India Ltd.., Coimbatore March 2020 – present
oTaking care of APC UPS products for Coimbatore region customers
Service Engineer - Sree Nandhees Technologies Pvt Ltd.., Coimbatore Jan 2018 – March 2020.
oTaking care of Vertiv UPS for Coimabtore Customers
Service Engineer – Reprographics India .., Chennai 2016 – Nov 2017.
oTaking care of KIP and Canon Plotters for Chennai Customers
Service Engineer – Analogics India Pvt Ltd .., Chennai 2014 to 2016
oTaking care of Handheld Ticket Machines
CAREER LANDMARKS
3 Phase UPS installation, erection and commissioning
400 kw 3 Phase ups commissioning in CTS, Coimbatore
Smartrack installation, erection and commissioning in banking sector
LGB limited, Coimbatore- 3 Rack (42U)
HDFC Banks Tamilnadu – single smart Rack
CAMS, Coimbatore -9 smart Racks
Harmonic Filter installation, erection and commissioning
Blue Mount Castings,Mettupalayam-300A
The Hindu, Coimbatore– 150A
MRF Trichy – 120 A
Online ups, SNMP card, NMC card installation and configuration.
BMS configurations.
OTHER QUALIFICATION(s)/CERTIFICATION(s)/PROGRAMME(s) Attended
Attend one week Training for Vertiv products training at Chennai
Attend one week Training for Canon Inkjet plotter at Bangalore
Attend one week Training in BSNL Exchange office at Salem
Attend one week In Plant Training in TNPL factory at Karur
PERSONAL INFORMATION
Father Name : Velusamy P
Date of Birth : 03/01/1993
Age : 28
Sex : Male
Marital Status : Single
Nationality : Indian
Languages Known : Tamil & English
REFERENCE
Will furnish upon request
PLACE:
DATE: ANANDAKUMAR V