Providing an exceptional customer service and retail experience to all customers.

An auditory and visual learner who accepts new job challenges and tasks in the workplace to achieve with substantial results. Superior organizational and time management ability, strong individual contributor and is professional with clients. Present knowledge of the latest and advanced technology trends. Willing to learn and improve on the job in any way possible.

Summary of Qualifications

Over 6 years of customer service experience

Fulfilled monthly sale goals for up to 9 months

Always remained customer-focused at all times and utilized proper customer retention skills

Cash experience

Ability to work in a team and independently

Worked with a diverse group of individuals

Relevant Skills

Customer Service

Proffered a friendly greeting to customers, and thanked them for shopping in store

Answered customers’ questions and requests on the phone and in-person by providing information about store’s merchandise

Brought in shopping carts making sure there is sufficient quantity for customers

Distributed and created 350 food samples accordingly to boost sales and utilized demo kits and demonstration product information sheets (DPIS)

Promoted the company through flyers and dealt with any price changes and markdowns as necessary

Organizational/Problem Solving

Generated pizza boxes and put stickers according to the delivery recommendations

Succored with maintenance duties in the office which includes creating metro carts

Functioned as a team to wash, rinse, sanitize and dry kitchen equipment in a 3-compartment sink

Rejoindered survey questionnaires based on the success of a product demonstration

Bagged grocery products and placed them in customer’s shopping carts

Utilized planograms to stock products on shelves, carefully planned shelf spacing and created and placed recent price tags on the reline

Deployed numerical skills to locate missing products on the shelves

Instructed and managed 2 employees on the basics of a general merchandising job

Accomplished inventory replenishment worksheets and reported the results to the managers

Professional Experience

General Merchandiser (Lowes) 2020

Movie Trailer Checker (Landmark Cinema) 2019-present

MovieMeasure, Kanata, ON

Product Brand Ambassador (Costco) 2018-2019

Club Demonstration Services Canada (CDS), Kanata, ON

General Merchandiser (Freshco & Sobeys) 2018-2019

Blaze Marketing Solutions, various locations

Grocery Bagger (Independent & Loblaws) 2018

Barrhaven, ON

Volunteer – Librarian Assistant (Collections Specialist) 2016-2017

St. Patrick’s Basilica Church, Ottawa, ON

Server/Dishwasher 2013

Bridlewood Trails Retirement Home, Kanata, ON

Volunteer – Librarian Assistant 2010-2013

John Young Elementary School, Kanata, ON

Glen Cairn Elementary School, Kanata, ON

Volunteer – Librarian Technician 2009-2013

Hazeldean Branch Public Library, Kanata, ON

Volunteer – Librarian Technician 2010

Beaverbrook Public Library, Kanata, ON

Volunteer – Librarian Assistant 2008

A.Y. Jackson School, Kanata, ON

Food Preparation Assistant/Dishwasher 2006-2007

Harvester House Restaurant, Kanata, ON

Education

Youth Job Connection Training 2016

The Youth Services Bureau, Ottawa, ON

French Language Training 2013-2019

Le Carrefour, Ottawa, ON

Librarian Technician Diploma 2011

Algonquin College, Ottawa, ON

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