Clay C. Pendarvis Jr.

**** *** **** ******, ******, MD 21144

Residence: 410-***-**** ~ Email: adh9w1@r.postjobfree.com ~ Mobile: 240-***-****

SUMMARY OF QUALIFICATIONS

** ***** ** ********** ** a consultant with the last 12 in systems administration/engineering, including analyzing, installing, maintaining, and repairing hardware, software, peripherals, and networks.

Superior troubleshooting and technical support abilities with migrations, network connectivity, cybersecurity and database applications.

DOD IA Certification and Accreditation experience in terms of NIST and FISMA standards

Antisipation of obtaining AWS certicfication March 2020

Professional Experience

IT InfraSource

Systems Engineer

Sept 2020 to Nov 2020

Monitoring of all of the servers, desktops, printers, and access points via SolarWinds

Import of all new and existing equipment into SolarWinds

Configuration of polling Ipads with election software

Set-up and break down of poll-pad equipment at polling sites

Assistance with inventory of all polling equipment

1901 Group

Sr. Systems Engineer

July 2019 to May 2020

Performing additions and changes to network operating systems on a daily basis

Provide direct support in the day to day operations on network virtual systems housed on Nutanix hardware

Providing solutions to network problems submitted by users via ITSM and Service Now ticketing system

Performing server maintenance, updates and patching of various windows servers on daily, weekly and monthly basis

Configuration, manipulation and deletion of user accounts within Active Directory tree

Assist with various projects within VMware and VDI infrastructure

Monitoring of virtual systems with SolarWinds

Running various statistical, financial and administrative reports on a daily and weekly basis

Acting as primary administrator for the ITSM ticketing system

SAIC

Sr. Systems Engineer

Dec 2018 – May 2019

Configuration and stand-up of air gaped virtual network using VMware as base OS

Running of Nessus on the network to find vulnerabilities and then remediate them

Creation of network documentation detailing baseline configuration and other network functions

Performing system administration duties within the virtual network

Working with ISSO to create security procedures and documentation

Intellect Solutions

Sr. Systems Engineer

Sept 2018 – Dec 2018

Create, test and deploy servers with 2008 R2 and 2012 and place on NARA network

Troubleshoot problems with two proprietary National Archives and Records Administration networks and resolve

Install, deploy and administer Microsoft Office 2015 and Office 365 via SCCM

Provides server maintenance to Windows servers including patching and updates

Performing typical systems administrator duties using Active Directory

ActioNet, Inc.

Sr. Systems Administrator

June 2016 – May 2018

Running Nessus scans of all the servers, laptops and other peripherals within a Windows server environment and remediation of high and mid-level vulnerabilities found

Resolving any 3rd tier issues sent by NOAA Service Desk in Service Now ticketing system

Creation and manipulation of Windows 10 images to install on new laptops

Testing of 3rd party software to determine the impact it would have on the NOAA environment

Configuration, Installation and Migration of laptops from Windows 7 to Windows 10 using Ghost Image

Using MaaS360 for configuration, installation and security of iPhones, IPads, laptops and Macs

Retrieving and restoring of lost documents and data from previous nights backups

Using McAfee ePO utility to encrypt and monitor the status of NOAA pc’s and laptops within the environment

Testing of SCCM utility on Windows 10 laptop for eventual deployment by end of the year to all NOAA systems

Research and recommendation of new technology to be incorporated into Citrix/Windows server environment

Automation of processes with PowerShell scripting

SLAIT Consulting, Inc.

Sr. Systems Engineer/Administrator

Feb 2015 – April 2016

Primary administrator of proprietary AWS windows virtual server environment responsible for server viability, functionality and all aspects of server maintenance.

Primary administrator of user account creation, manipulation and access to various resources within the environment

Patching of 200+ virtual servers on a bi-weekly basis

Running Nessus scans of all the servers within AWS server environment and remediation of high and mid-level vulnerabilities found

Resolving of any 3rd tier tickets sent to Treasury helpdesk by Treasury users

Restore lost data from backups of previous nights tasks

Incentive Technology Group

Windows Systems Administrator

Oct 2013 – Jan 2015

Evaluate the impact of new applications to determine their impact on the existing operations and system performance

Develop and implement procedures for back-up, restart, and recovery of all software components and major files

Coordinate with application systems and programming personnel, and assist and advise them in the diagnosis and correction of software and hardware problems

Maintain and update databases and dictionaries via SCCM to maintain maximum system performance

Perform operating system generations

Help develop, program, and implement data center support systems

District of Columbia Retirement Board

Security Administrator

July 2013 – Sept 2013

Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for system security administration and user system access based on industry-standard best practices.

Participate in the processes to obtain ISO 20000 certification for the agency, meet FIPS-140-2, FIPS-199, NIST-800-53, and moderate secure environment compliance Support of executive users during all Senior Staff meetings

Design, implement and maintain cybersecurity strategies for the agency to minimize the risks of security breaches

Participate in the design and implementation of disaster recovery plans and strategies for the agency with a goal of fault tolerance

Assess need for any security reconfigurations (minor or significant) and execute them if required

Manage Veritas NetBackup OpsCenter on day to day basis

Using Altiris utility to schedule server backups, maintain vulnerability records and push patches

Deploy, manage and maintain all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software via SCCM

Recommend, schedule, and perform security improvements, upgrades, and/or purchases

Running Retina/NESSUS scans to find vulnerabilities and then remediate them according to established NIST benchmarks

Management of NetBackup hardware and software utility

Analyzing vulnerabilities, POA&Ms, and other findings

Maintaining a vulnerability and patch management process using Altiris utility

Managing the import/export of backup tapes in the tape library and sending them to Iron Mountain daily

Alta IT Services (US Marshals Service)

Sr. Systems Administrator (TS/SSBI)

Jan 25, 2012 – March 2013

Provide Tier III support of users of US Marshal's network.

Using Active Directory to manipulate GPO’s, folder permission and configure user accounts on US Marshals network

Support of executive users during all Senior Staff meetings

Responsible for set up of equipment and training of various departments in the Media Center and all conference rooms

SOP Development and creation of SOP documents on various subjects for IT Department

Pushing of updates and VDI images to desktops thru SCCM

Configuration, monitoring, and troubleshooting of IVIS badging system

Vetting of new software and system changes brought to the security dept. during weekly Change Control Board’s

Help with security team preparing systems for C&A with NIST and FISMA standards

Setup, troubleshooting, monitoring, and support of MS Lync used by US Marshall users

Yoh IT Services (National Defense University)

Sr. Systems Engineer (TS/SSBI)

Sept 11 – Jan 23, 2012

Creation of policy and SOP documents for the Network Operations Center at the National Defense University.

Monitoring of Barracuda Firewall incidents and vulnerability remediation

Using SCCM to deploy OS images onto certain pics within the NDU network

Provide Tier III support for users on NDU systems

Installing, configuring and STIG of servers to be incorporated into the NDU infrastructure.

Alta IT Services (Department of Homeland Security)

Security Systems Engineer (TS/SSBI)

April 11 – July 11

Responsible for the creation of SOP documents and systems policy documents related to the DOD IA Certification and Accreditation process dealing in NIST and FISMA standards on the DMZ-LAN network

Managing InfoSec Program POA&Ms

Auditing POA&Ms

Maintaining a vulnerability management process

Monitoring of several different hardware devices such as the firewall, VMware servers and Cisco routers using the Solar Winds, Net IQ, Tivoli, SCCM and Fortinet utilities

Part of an engineering group deployed to remote locations across the country in order to setup Very Small Aperture Terminals (VSAT) and link them to the DHS network

Configuration and distribution of routers and switches along the DMZ-LAN network

Providing weekly progress reports of various projects to the Information Systems Security Officer

Intercom Federal Systems Corp (The State Department, Systems and Integration Office)

Systems Engineer (TS/SSBI Clearance)

Dec 09 – March 11

One of five project managers of the systems transition project team (STP) supervising the upgrade of old systems to new VMware virtual systems.

Liaison between IT department heads and the STP team in order to facilitate a smooth transition of systems

Manipulation of user accounts from changing permissions to changing the data paths using Active Directory

Migration of data off of old servers running out of space to new Net App servers with Net IQ and Tivoli

Configuring, monitoring and troubleshooting of client VMware servers daily

Working with Network Security making sure servers comply with IA standards

Serving as an alternate technical writer creating SOP’s, user guides and department releases.

Clovis (Joint Chiefs of Staff Information Network, Pentagon)

Systems Engineer (TS/SSBI Clearance)

May 09 – Dec 09

Administration, monitoring, and configuration of VMware ESX 3.5 and 4.0 infrastructure on SIPR and NIPR

Backing up and restoring of virtual servers in VMware infrastructure and of physical servers on the JS Network

Building and monitoring of physical VMware hosts and other servers

Working with the IA group in updating Anti Virus on SIPR and NIPR

Load and configure Windows Server 2003 and 2008 on virtual servers

Working with the IA group to report malicious domains and inappropriate usage of Joint Staff network pc’s

Monitoring of security vulnerabilities thru IAVA alerts

Manipulation of IBM blade servers that VMware infrastructure resides on

Working with IA group to update, scan and keep the email gateway virtual server up and running

Providing daily, weekly and monthly progress reports on various projects to server manager

Creation of SOP’s detailing building of virtual servers and installation procedures

Making sure servers are DOD/DISA compliant by using the STIG process and then running Gold Disc

Provide Tier III support for Joint Staff end users on various technical issues.

Assist with the management of user network shares and permissions

Documentation of system configurations and updating of SOP’s

Using Active Directory to administer Joint Staff user accounts, workstations, and servers

Running IAVA’s and other vulnerability assessments with Retina

Working with IA group to patch, update and install HIPS on Network servers

Recover lost or mistakenly deleted documents and emails from file server backups for Joint Staff end users

Recovery of virtual servers from virtual backups in case of accidental deletion or unintended mistakes from software installs

Management of network traffic using Net IQ, Tivoli and Big IP

Installation of Microsoft System Center Configuration Manager (SCCM) for workstation maintenance and operating system deployment

DRS Technologies

Systems Engineer (interim TS Clearance)

Jan 09 – April 09

Helping with the design of the Network Interface Station for the Dept. Of Navy

Creating SOP showing step by step instructions on NIS OE build process

Designing and building a working model of NIS component and testing it on a development box

Incorporating software of the Navy’s choosing to work in conjunction with each other installed on NIS

Research and provide solutions to complex issues dealing with NIS build

Obtained knowledge of Wire shark, tcpdump, snoop, Acronis and Ghost Image v14

The State Department (Diplomatic Affairs and Diplomatic Security divisions)

Systems Engineer (interim TS Clearance)

Feb 08 – Dec 08

Management of Intrusion Detection Systems

Monitoring of Host-based Intrusion Detection Systems and Network-based Intrusion Detection Systems

Pushing patches and running updates of HIDS and NIDS

Building and configuration of Host-based Intrusion Detection Systems boxes

Creating Excel worksheets detailing the weekly monitoring info concerning the HIDS and NIDS

Detecting and reporting any intrusion incidents including false positives

Using Active Directory to administer State Dept user accounts, workstations, and proprietary servers

POC in escalation of software/hardware issues involving apps and servers at State Dept posts around the globe

Installation of software such as Tivoli, Toad, PowerBuilder 8.0.4 & 10.5, Ghost, Visual Studio.Net 2005 and VMware

Trawick and Associates (Air Force Pentagon Computer Association)

Systems Admin/3rd Tier Desktop Support (Secret Clearance)

April 06 – Feb 08

Desktop and remote support of the Silver, Gold and Platinum VIP’s within the Pentagon using various utilities such as Net IQ, Citrix Active Directory and Microsoft Terminal Server Connection

Working with network security to scan, clean and/or re-image pc’s that have potentially been compromised by malicious programs

Management of a team helping with the Standard Desktop Configuration roll out with pc’s on the SIPR (secret)

Setup of VPN’s, support and administration of Blackberry’s and configuration of laptops in a timely manner

Pushing of security patches and applications onto desktops and laptops using SMS and Microsoft Terminal Server

Institute for Defense Analyses

Systems Administrator (Secret Clearance)

July 04 – April 06

Responsible for maintenance and monitoring of 10 different servers running Windows 2003 Server SE

Setup and installation of Windows 2003 server on Appian web servers

Creation and administration of all user profiles using Active Directory

Performance of all hardware and software support for users of Safety Act domain

Daily and weekly backup of network servers on ATL Super loader tape library using Veritas Backup Exec

Maintenance of Cisco Call Manager System, Document locator utility, and Appian Document Manager

Computer Skills

Hardware: Windows, Macintosh, IBM, Dell hardware, miscellaneous PC hardware, IDE hard drives, SCSI devices, Common Access Cards, Flukes, External hard drives, IDS, Laptops, IPhones and Andriod phones, Printers, scanners, fax machines

Software: AWS, WSUS, SolarWinds, Microsoft Office Suite 95, 2000, XP, Vista, Windows 7&8 and 10, SCCM, MDT, WireShark,WordPerfect, Sharpdesk, MS Exchange 98, 2K, 2003, Appian Document Management, SQL, Oracle 11.2, ERM, Heat, Remedy, Internet Explorer, PC Anywhere, LANDesk, SCCM 12/16 Fortinet, Dameware, Remote Desktop Connection, Microsoft Terminal Server, ACT for Windows, Active Gold Card, MS Visio, NetBIOS, Norton Antivirus, McAfee Antivirus, Roxio, Easy CD Creator, Intervideo Win DVD, Blackberry Desktop Manager, PaperPort, Toad, PowerShell PowerBuilder 8.0 & 10.5 Adobe Acrobat, Exceed, Form Flow, Omniform, WinZip, Splunk, Veritas backup, Windows Server 2K &2003, Site Protector, Net IQ, Tivoli, VMware ESX 5.5, vSphere 6.0, Blackberry Enterprise Server, Gold Disk, STIG, Networker 7.51, IISv6, MDT, Auto Start, Big Fix, IVIS, MS Lync, Retina, Nessus, Altiris, Disaster Recovery Planning, ITSM, Service Now

O/S: Windows 95/2000/2003/XP/Vista/Win 7/8/10, DOS, MAC OS, Linux, Win Serv 2003/2008/2012 R2

Networking: Ethernet, TCP/IP, DHCP, DNS, WINS, FTP, Telnet, DSL/Cable, hubs, routers (Cisco), crossover and straight through cabling, SMTP, POP3, NAT, VPN, VLAN, Active Directory, HIDS, NIDS, SMS, SMTP, HTTP, LAN/WAN, Citrix, HIPS

Education

Bachelor of Arts, Howard University, 1995

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