Tonia Alvarez
Rowlett, TX *****
*************@*****.*** - 469-***-****
WORK EXPERIENCE
Customer Service/Proposal Editor
Arborilogical – Wylie, TX – 10/2019-6/2020
High Volume Customer Care Service
File Data Entry & Multi Phone Service
Proposal Editing for Arborist
Warranty Administrator/ Quality Control/Customer Service
Rockwell American – Royse City, TX – 6/2017 -2/2019
High Volume Customer Care Service & Quality Control
Data Entry & Multi Phone Service
File Claims & Management
Accounts Payable & Order/Registration Processing
Administrative Coordinator
Genesis Transmissions - Remote - Dallas, TX - 2001 to 2017
Accounts Payable/Accounts Receivable
Customer Service/Care & File Management
Data Entry & Multi Phone Service
Bank Reconciliation / Collections
Inventory & Invoice Processing & Control
(Worked In the office and my home office)
Receptionist/Administrative
Rodeo Plastic Bag - 2013 to 2014
Customer Service/Care & File Management
Accounts Receivable
Multi-Data Entry
Multi-Phone Service
BUSINESS PROCESS VALUES OFFERED: Customer Relationship Outstanding Team Player Cost Engineering/Quality
Process Improvement Multiple Tasks Compelling Communicator
EDUCATION: Administrative/ Business and Management
International Correspondence - Pensacola, FL
1990-1992
SKILLS: Microsoft Office, Access, Word, Excel, Windows, Quick Books, Peachtree, WDS, and MYOB Software (10+ years)
ADDITIONAL INFORMATION: Customer Relationship, Quick Learner, Outstanding Team Player, Cost Engineering/Quality Process Improvement, Multiple Tasks, Compelling Communicator