Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible. Temperature Reader
Deans Professional Services - Houston, TX
Greet and Screen every visitor by using non-touch infrared thermometer.
Ensure proper masking by all employees and visitors. Always abide by company policy by wearing proper PPE. Provide general cleaning to work area and high touch areas throughout the day as needed.
06/2020 – Present
WORK EXPERIENCE EDUCATION
PROFILE
Sales Representative
Cricket Wireless - Houston, TX
Sold no-contract wireless phones, service plans and accessories. Increased sales and customer satisfaction.
Communicated to customers various wireless products, plans, features, and services.
Translated to Spanish speaking customers in-person and by phone. Participated in outside marketing events.
10/2019 – 05/2020
Marque Learning Center
Diploma - 2013
SKILLS
Technical SKILLS
Communication Skills
Product Knowledge
Problem-solving Skills
Teamwork & Collaboration
Time Management Skills
Listening Skills
Adaptability
Skilled in Point of Sale
Software
Skilled in Microsoft Suite
Switchboard Operations
Order Puller
Russell and Smith - Houston, TX
Managed pick ticket orders.
Pulled warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
Ensured that requested orders were accurate.
Performed inventory of all car parts.
Monitored stock control systems and processed specific orders. Staged items correctly for delivery.
Ensured warehouse goals were met.
08/2018 – 09/2020
Jennifer Martinez
CUSTOMER SERVICE PROFESSIONAL
832-***-**** *******************@*****.*** Houston, TX 77021 Team Member/Cashier
Subway - Houston, TX
Assisted subway customers with orders preparing food to the customer specifications.
Performed cash management in operating cash register and closing out point of sales at the end of shift.
Maintained store appearance, inspected restrooms and trash throughout shift to ensure cleanliness.
Checked products in the sandwich unit area and restocked items to ensure a sufficient supply throughout the shift.
Performed inventory of food and supplies for reporting to management. 12/2013 - 04/2016
WORK EXPERIENCE
Jennifer Martinez
CUSTOMER SERVICE PROFESSIONAL
832-***-**** *******************@*****.*** Houston, TX, 77021