Sales, Client Services, Business Development / Administration

RESUME

VICTOR BIKISAU ONABAJO

Mobile No: +234**********, +234********** (WhatsApp)

Email: ********@*****.***

*************@*****.***

LinkedIn: linkedin.com/in/victor-bikisau-onabajo-7a538745

SUMMARY:

I am a driven Customer Service and Business Development executive with experience in the Pension industry, Information Technology, Construction and Client Relations. I thrive in a results-driven environment and I have a strong track record in delivering high quality service.

I am a smart, fast learner who adapts quickly to changes and can work with little or no supervision. I am a very good team player with a strong analytical mind, highly reliable, highly organized and self-motivated.

I am very comfortable with computer systems, software, social media platforms and Microsoft applications.

EDUCATION AND QUALIFICATION:

2018 Founder 101 (Funzi ID - GP67WSV8)

2013-2014 Abridged Power Excel 1 Course

2012-2013 NYSC Discharge Certificate

2012 Centre for Educational Empowerment and Orientation

2008-2012 B.Sc. (Honors) Business Administration (WES ref no. 2869444)

2008 MCP (Microsoft Certified Professional)

2006-2008 E-Technology Computing II

2002-2006 E-Technology Computing

1996-2001 WAEC

WORK EXPERIENCE:

1) April 2016 till date (BUSINESS DEVELOPMENT )

SMAT GOLD MULTI BUSINESS, ABUJA, NIGERIA.

Responsibilities

Reaching out for clients

Coordination of all business activities and transactions

Handling of Interior designs, Travel Visa/Flight bookings and Business concepts for clients.

Communicating with clients regularly to maintain good customer relationship and inform them of new products and services.

Achievements: Achieved several jobs sourcing for clients/customers via telemarketing, e-marketing, and meetings. Also introduced dynamic products and services to clients thereby achieving customer’s satisfaction and delight.

2) December 2015 - April 2016 (FREELANCE BUSINESS DEVELOPMENT EXECUTIVE)

PRINTING, DUBAI, UNITED ARAB EMIRATES

Responsibilities

Communicating with clients/customers to ensure they receive excellent service and are satisfied with the services rendered

Reaching out to clients/customers via email, telemarketing and booking meetings

Ensuring the growth of the company’s customer base

Forwarding company profile to potential clients via email and physically so they can better understand the products and service provided

Guiding potential clients through the various products and services through telephone conversations and meetings

Delivering finished products to clients/customers

Preparing comprehensive sales reports

Achievements: Achieved over thirty (30) client companies in less than a month and built a corporate database of over a 100 companies and their top executives (1000+) in Dubai via telemarketing, e-marketing, and meetings. Succeeded in penetrating the market in Jumeirah Lakes Towers and beyond.

3) October 2014-November 2015 (CLIENT COMMUNICATIONS/CUSTOMER SERVICE)

STANBIC IBTC PENSION MANAGERS, LAGOS, NIGERIA

Responsibilities:

Communicating and responding to clients’ requests via email, chat and phone

Business development and marketing of pension packages

Processing client applications and forwarding the documents to the appropriate departments for final processing

Preparing weekly reports

Performing weekly departmental IT survey

Achievements: Signed up over one thousand (1,000) clients

4) January 2012- October 2014 (BUSINESS DEVELOPMENT EXECUTIVE)

CAGGREY CONCEPTS NIGERIA LTD, LAGOS

Responsibilities:

Trade marketing and reaching out to clients with the purpose of delivering excellent service and ensuring the growth of the company

Ensuring that customers receive outstanding services by acknowledging every customer and providing a friendly environment

Assisting customers in selecting interior and exterior building designs/materials and explaining the pros and cons of the different kinds of interior and exterior designs

Posting invoices and suppliers payment

IT support

Achievements: Attracted over one hundred (100) new clients/customers as well as several jobs for the company through hard work, team work and commitment

5) January 2007-November 2007 {SALES AND MARKETING EXECUTIVE (PART TIME)}

CAGGREY CONCEPTS NIGERIA LTD, LAGOS (INTERIOR AND EXTERIOR BUILDING WORKS)

Responsibilities:

Customer service including communicating and assisting customers in selecting interior and exterior building designs

Reporting and working closely with the sales manager and sales executives to oversee the smooth running of sales activities

SKILLS: I learn quickly and adapt to changes, have a strong drive to work with little or no supervision. I am a good team player with a strong analytical mind, highly organized and self-motivated for all professional achievements in Business Administration. I am very comfortable with computer systems, software and Microsoft applications.

INTEREST: Reading, sports, music, meeting and learning people’s culture and background.

REFERENCE: Provided on request

Marital status: Single

Date of birth: 04th July 1983

Sex: Male

Languages: English and Yoruba

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