Forklift Operator Customer Care

Curriculum Vitae

Of

Sedzani Herman Luphai

Name: Sedzani Herman Luphai

Address: *** ******** *****, ***********, ********, 2194 Cell number: 072***-****

Email: *******.******@*****.***

ID Number: 840**********

Gender: Male

EDUCATION:

Qualification: Matric, Grade 12 School: SASA Combined School Subjects passed: English first language, Afrikaans second language, Geography, Biology, and Mathematics. Year Passed: 2002

Certificates:

Certification: FA02 forklift operator certificate

Year obtained: 2020

EMPLOYMENT HISTORY:

1. March 2020 – June 2020, Bonez Construction 2. April 2019 – Date, Froggie Factory Shop Position: General Worker Position: Marketing and Merchandising

• Digging trenches and installing water pipes •Directing customers to the store Reason for leaving: Contract ended •Packing and merchandising in the store

•Welcoming and sanitising customers

Reason for leaving: Contract ended

3. April 2016 – Dec 2017, Take Away Express 4. November 2010 – June 2011, Vodacom Position: Call centre agent Position: Data Support Consultant

• Taking clients food orders in a call centre •Assisting clients with modem, data and environment customer service enquiries.

Reason for leaving: Resigned lack of growth potential Reason for leaving: Retrenched 5. March 2009 – November 2010, Standard bank 6. February 2008 – June 2009 Statistics South Position: Custer Service consultant Africa

•Customer care in a call centre environment Position: Record Management Officer

•Assisting with garage and credit card enquiries •Opening new records Reason for leaving: Resigned for Vodacom post •Capturing and updating records Reason for leaving: Contract ended

7. June 2008 – August 2008, Naledi development Services 8.November 2006 - October 2007, S.A Post Office Position: Data Capturer Position: Record Management Officer

• Transferring Census information from •Maintenance of Public internet terminal hardcopy to softcopy •Training and advising customers of PIT Reason for leaving: Contract ended Reason for leaving: Contract ended 9. March 2006 – October 2006, Maphume research service Position: Data Capturer

• Transferring hardcopy information to a database

Reason for leaving: contract ended

VOLUNTEER EXPERIENCE:

September 2018 – date, Thandanani

Position: Volunteer

• Assisting with preparation for church services at Every nation Church Rosebank

• Monitoring vehicles during church services at Every Nation church Rosebank REFERENCES:

• Mrs Ntsiki Tseku,Assistant Manager at Froggie Factory shop, 010-***-****

• Mr Charlie Nxumalo, Supervisor at Thandanani, 074*******

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