Sales Manager

SALOMI G

Mobile No: +91-831******* Email-ID: ************@*****.***

LinkedIn: linkedin.com/in/salomi-g-3090ba1a5

Twitter: Salomi46566971

Assignments in SALES&MARKETING/BUSINESDEVELOPMENT/Pre-Sales with a growth-oriented Organization

A BRIEF SYNOPSIS

B. Sc Computers with 9+ years of experience in IT industry where business development and Client Relationship Management as well as Software Development. Recently associated with Kwantics Sales Manager. Fair understanding in increasing sales revenues, developing profitable and productive business relationships, coordinating with Internal/External customers; Implementing procedures and service standards for business excellence. Been initiative-taking and focused as a student and professional. Possess excellent organizational, relationship management & analytical skills. ORGANIZATIONAL SCAN

Kwantics Duration: Mar 2020 to Still

Product: Kwantics Speech analytics VOICE BOT

Technologies: Artificial Intelligence, Machine Learning and Deep Neural Networks Responsibilities:

• Should be self-motivated, self-starter, dynamic and highly interactive, excellent in logical thinking and must be able to take ownership of complete Inside sales process with excellent managerial skills is highly preferred.

• Excellent communication, interpersonal and team management skills

• Experience in handling SaaS products.

• Strong leadership skills with the ability to coach and motivate a team

• Hands on experience with CRM software and MS Excel NextOrbit Platform Solutions Pvt Ltd. Duration: Aug 2019 to Mar 2020 Product: NextOrbit Pricing Tool (SaaS based)

Technologies: Machine Learning and Artificial Intelligence, Bigdata tools Responsibilities:

• Setup and maintain a substantial pipeline on a monthly and quarterly basis

• Identify and target prospective clients across strategic accounts in North America

• Write compelling email copy and cold-call prospects.

• Work efficiently on the assigned accounts and bring qualified demos to build the pipeline

• Qualify and nurture inbound leads by preparing personalized follow-ups

• Utilize CRM for managing leads and follow-up

• Track and monitor sales and performance of key partners.

• Contribute to specific projects as they arise (E.g. Market research, webinar promotion, social media presence etc.)

• Support Account executives in some administrative tasks (trip preparation, scheduling) JaMocha Tech Pvt Ltd. Duration: From May 2018- Aug Designation: Digital Sales Manager Product: ProHance (SaaS based) –An employee productivity Tool Technologies: AI/ML and .Net

Sales: Taking care of the sales with focus on achieving predefined sales target and growth across western zone. Forecasting and planning monthly & quarterly sales targets and executing them in each time frame.

Marketing: Analyzing, latest marketing trends and tracking competitors ‘activities and providing valuable inputs for fine tuning sales & marketing strategies; initiating market development efforts. Business Development: Executing the long-term business directions of the region to ensure maximum profitability in line with operational objectives. Operations: Managing activities pertaining to negotiating/finalization of deals (techno commercial) for smooth execution of sales & order processing.

Relationship Management: Managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms, Giving presentations & demonstrations to customers through online meetings. Notable Attainments:

• Build and deliver custom made industry specific demos for new prospects and clients;

• Create powerful POC’s (Proof of Concepts) for prospects and customers

• Utilize a consultative selling approach to educate channel partners and end-users and provide timely follow-up, closure and tracking of all identified opportunities

• Executive level discussions from VP to CXO and solution selling.

• Preparing short-term and long-term sales plan, sales approaches, and strategies

• Initiating & developing relationships with key decision makers in target organizations for business development.

• Send out documentation to customers including certificates and copies of order Documentation

PeopleWorks Duration: April 2017- April 2018 Designation: Asst. Inside sales Manager Product: People Works HRMS (SaaS Based)

Technologies: .Net, and MySQL

Key responsibilities:

• Researching organizations and individuals online to identify new leads and potential new verticals.

• Initiating & developing relationships with key decision makers in target organizations for business development.

• Working on different B2B database platforms like LinkedIn, Fundoodata.com, Vcsdata.com, zoominfo.com and Attending conferences, meetings, and industry events. Maintaining client’s database into Lead Squared and SFDC CRM.

• Product demonstration to the stakeholders.

• Executive level discussions from VP to CXO and solution selling.

• Preparing short-term and long-term sales plan, sales approaches, and strategies

• Develop new business via telephone and identify appropriate buyers within the target market.

• Send out documentation to customers including certificates and copies of order documentation.

• Responsible for daily, weekly, and monthly customer specific open order reports utilize a consultative selling approach to educate channel end-users and provide timely follow-up, closure and tracking of all identified opportunities.

• Follow up on leads and conduct research to identify potential prospects.

• Hire and develop a strong BD and Sales team in line with the expansion in company business and vision follow up and qualify new prospects from marketing-generated leads Process high priority requests within SLA

Kyrus Technologies LLP Duration: May 2015 – April 2017 Designation: Business development manager

Products: Orange HRMS (SaaS based), 3CX Unified Communications (SaaS based) and DATA Center Services

Key Responsibilities:

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.

• Acquiring a thorough understanding of key customer needs and requirements.

• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

• Maintaining regular touch points with the stakeholders to address continuous improvement plans Presenting and strategizing key action points based on Gap Analysis Maintaining an issue register ensuring timely resolution from the Support Team Conduct User Trainings

• Generated leads, initiated cold calls to prospective customers, followed up, performed pre- sales activities, and closed transactions.

• Presented product demos for end-users – Made regular online product presentations with audio-visual equipment and conducted on-site product-demos.

• Executed Product and Segment Marketing activity to generate market interest through teaching, surveys, projects, and campaigns, met monthly sales targets using lead-generating plan.

ILogix IT Service Pvt. Ltd Duration: Aug 2010 – Feb 2015 Designation: Customer support Specialist. Product &Services: Datacenter Services, E-Commerce website (SaaS based), Banking services Responsibilities:

• Provide support to customer programming staff in all products and perform troubleshoot on all field inquiries.

• Monitor all assign cases for customer support and update all activities on company tracking system.

• Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for same.

• Administer all resources and ensure delivery of product fixes within timeframe.

• Manage all customer issues and if required escalate it to required departments.

• Assist all junior engineers in complex cases and evaluate products for customers.

• Provide support to all developers and evaluate customer designs and recommend procedures for optimal use of products as per guidelines.

• Perform troubleshoot on all network and application issues and recommend resolutions to ensure better customer services.

• Manage requests from internal and external clients and resolve it through email and phone.

• Maintain accurate customer documents and prepare reports for all issues and resolutions.

• Oversaw all night backups and perform routine maintenance on server and administer all network threats and alarms.

• Provide solutions to all customers and partners and ensure effective deployment.

• Administer all contractual obligations for clients and escalate issues if required Skills:

• Analytical, organized, customer and process-oriented, problem solver.

• Experience managing client relationships.

• Proven team-building skills.

• Ability to work quickly, efficiently, and logically.

• Ability to manage timelines and deliverables.

• Ability to multitask, prioritize and effectively manage workflow.

• Experience in MS Office (Word, Excel, PowerPoint, and Outlook).

• Proven data analysis, data verification, and problem-solving abilities. Declaration:

I hereby declare the above credentials mentioned are true to the best of my knowledge. Date:25-06-2020 Yours Sincerely

Place: Bangalore G SALOMI

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