PANKAJ KOUL

UNIT ****, *** Omni Drive Scarborough, Toronto, ON, M1P 5A9 ■ adh94a@r.postjobfree.com ■ 437-***-****

Visionary executive focused on supply chain planning and business process optimization. An initiator with more than 9 years of business planning, replenishment and inventory management experience, a driving force behind improvements & change. A successful professional with tactical management skills in business operations & analytics.

Delivers excellence in the following:

Data Analysis and Reporting Supply Chain Operations Account Management

Inventory Management (SAP, Oracle) Forecasting Vendor Management

BI Tools (Power BI & Tableau) Business Development Recruitment

P2P process management 3PL Inventory analysis Escalation handling

Supplier Relationship Supplier Evaluation Continuous Improvement

Technical Proficiency

ERPs like Oracle, SAP, WMS, CRM.

MS Office –Advanced MS Excel, MS Word, MS PowerPoint, Office 365.

BI Tools – Tableau, MS Power BI.

Professional Experience

On-Site Supply Manager (Supply Chain Operations)

November 2019 – Present

Arrow Workforce, York Mills, ON, Canada – Managing warehouse and business operations for ROGERS

Responsible for managing DC operations, data reporting, process improvements and manpower management, maintain target level inventory, coordinate with logistics, stores and 3PLs for materials movements, coordinate cycle counts and reconcile inventory

Plan, organize and oversee activities related to operations and logistics like production, fulfilment, vendor management, workforce planning (temp and unionized), transportation etc.

Monitor and ensure 100% KPIs adherence for material receipts, testing, quality inspection, kitting and shipments.

Material Planning, submitting requisition and production planning for Rogers fixed line devices for Ontario.

Worked on monthly reconciliation of inventory across stores and 3PLs and coordinate with inventory controllers

Conducted and participated in inventory cycle counts, investigated, and corrected deviations

Utilized data analysis, business intelligence and reporting tools like MS Power BI, power excel for data reporting, trend analysis and forecasting. Update inventory and demand reports

Optimization of existing processes and work on continuous improvements and optimization with cross functional teams. Build and maintain strategic partnership with the client through a detailed understanding of the business, strategic direction, process and policies

Supervise the workforce and be the primary contact between our client and Arrow management

Stay up-to-date of staffing industry changes by offering innovative, creative and efficient employment solutions

Monitoring recruitment needs and ensuring the recruitment is done as per client requirements.

Coordinated with cross-functional teams like Shipping, Logistics, finance and Quality for returns as per NCR

Demand Planner

Reliance Jio Infocom – A leading telecom service provider

April 2015 – August 2019

Responsible for Design, Customization and Implementation of SAP/ERP Forecasting and Replenishment Module.

Experience in leading the design of fixed line solution for WMS and other module interface with SAP MM/ PP, FIORI, SAP CRM, TIBCO, POS system etc.

Work on the product backlog and prioritize as per the business needs.

Develop, execute and maintain regional demand plans to ensure cost effectiveness and to meet customer demands.

Material planning and production scheduling as per the sales/ marketing requirements/ based on the forecast.

Measure key performance indicators to implement, track and update demand planning and forecasting. (SAP PP)

Develop effective regional forecast models based on industry trends and demand patterns. Monitor and maintain optimal inventory levels.

With historical and demand data, provide senior management with forecasts by period to optimize inventory with the goal of meeting financial plans, inventory targets and customer service goals.

Manage supply planning for imported and domestically procured SKUs to ensure meeting set service level targets

Monitor and report on important changes in regional sales forecasts, budgets, and business strategies.

Develop seasonal demand forecasts and anticipate regional customers reactions to promotions, pricing changes and new product introduction

Associate Product Manager

Sep 2012 – April 2015

Ingram Micro India Ltd. – A leading IT distributor

Managed, identified changes in demand inline with manufacturer.

Collaborating with vendor leadership to develop and continually update a product roadmap. System management and reporting for safety stocks, costs and purchase prices.

Daily inventory assessments to determine shorts, risks and excess to maintain optimal inventory levels across channels. Create purchase orders to replenish inventory stock levels.

Clearly communicating product strategy, vision, and progress to channel partners /customers. Create and maintain internal and regional customer weekly/monthly forecast cadence.

Assess replenishment and supply error by SKU in vendor performance and define sufficient safety stock.

Handle purchase of stocks to carry adequate safety stock.

Overseeing feature launches and rollouts and working with vendor teams on developing processes/documentation to educate both internal and external stakeholders

Identify opportunities to meet regional customer demands during constrained supply.

Develop a sustained vendor relationship by constantly working with vendor on market intelligence and strategizing in line with the business inputs.

Manage item batches for outbound orders. Maintain database and reconcile actual stock count discrepancies to computer-generated reports.

Monitor and maintain regional inventory levels based on future customer demands

Work with customers, sales team and supply chain management to improve forecast accuracy. regional forecast and inventory estimations and provide management with risk assessments and mitigation activities.

Assistant Product Manager

Grainger Industrial Supplies – A leading name in OEM distributors

Feb 2010 – Sep 2012

Managed preparation, implementation and execution of procurement processes worth $110 million annually

Maintaining inventory norms like DIO, DSO, ageing days and managing supplier relations.

Collaborate with warehouses to receive inventory into SAP software

Work directly with finance, compliance, and other cross functional teams to build and improve processes that support product setup, optimization and maintenance.

Managing client relationships and engaging for potential tie-ups. (account management for new accounts)

Develop a sustained vendor relationship by constantly working with vendor on market intelligence and strategizing in line with the business inputs.

Collaborate with Logistical Coordinator for inbound & outbound freight

Handled new launch management from an inventory planning perspective, working closely with Commercialization and Marketing Project Managers to coordinate with vendors.

Partner with internal operational leaders and groups to gain alignment to company and team strategies, including strategically planning and responding to large supplier changes.

Executive Marketing

Leo Circuit Boards Pvt. Ltd. – A electronics manufacturing solutions provider

Jan 2009 – Feb 2010

Responsible for leading the Marketing, Sales Promotion campaigns and inventory planning

Sales and branding the products like thermal printers, biometric solutions, modems etc.

Sending Quotations to prospective OEMs, channel partners, negotiating, follow-up and ensuring closure.

Aligned business with Tier 1 system integrators (OEMs) like Siemens, Eaton, Emerson, Mettler Toledo etc.

Education (WES Certified)

Masters in Business Administration (MBA), Pune University, India 2009

Bachelor of Engineering, from University of Mumbai, India 2006

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