Restaurant General Manager

Dawid van der Walt

Mobile: +27-65-121-****

Email: ***************@*****.***

Executive Summary

I am an accomplished, knowledgeable, and versatile Management Professional, offering extensive experience in providing exceptional service in the restaurant and catering industry. I leverage strong communication, interpersonal and leadership skills to effectively resolve problems and provide superior customer service. I am comfortable working in fast-paced, deadline-driven environments as part of a team or on an individual basis. I possess the ability to take initiative and manage time effectively. My diverse skill set also covers excellent planning and organizing. I consider myself a dedicated and goal orientated individual, who always strives to deliver more than expected. I am known for building strong working relationships and I am committed to be a confident and respected member in my environment.

Core Skills

Business Management

General Management

Operations

Account Management

Staff Management

Marketing

Sales Management

Customer Service

Finance

Foodcost

Labour Law

Catering & Functions

Career History

2008 to June 2020

General Manager / Franchise Owner, Wild Hawk Spur and Panarottis Restaurant

Managing and coordinating the following key areas:

Day to day running of the business

Operations

Marketing with Schools and Mall

Financials – Make sure business is running at least 6% net profit

Foodcost – Needed to make sure that cost of sales is at least 38%

Full FOH and BOH compliance as per Spur regulations – Products, cleaning, etc.

Suppliers negotiations – lower prices for higher margins

Seeking new function and catering opportunities

Covid 19 Compliance

Reason for leaving: Closed Business - Covid 19

2003 to 2007

General Manager / Franchise Owner / Operator, Silver Chief Spur, Menlyn Retail Pretoria and Spur Irene Village Mall

Managing and coordinating the following key areas:

Day to day running of the business

Operations

Marketing with Schools and Mall

Financials – Make sure business is running at least 6% net profit

Foodcost – Needed to make sure that cost of sales is at least 38%

Full FOH and BOH compliance as per Spur regulations – Products, cleaning, etc.

Suppliers negotiations – lower prices for higher margins

Seeking new function and catering opportunities

Reason for leaving: Sold Business and acquired Second Spur and Panarottis

1992 to 2003

Senior Sales / Account Manager – International, Telkom SA Ltd

1988 to 1991

Senior Admin Officer, Telkom SA Ltd

1985 to 1987

Admin Officer, Telkom SA Ltd

Achievements

Being awarded a second Spur as well as a Panarottis

Achieved Club Tau status 4 years in a row. This is given to the top 50 salespeople in Telkom for exceeding sales of R100m or more for the year. Winner and spouse enjoy 10 days all expenses trip to an International Destination.

Awarded the sole food provider for catering and functions at the Airforce Base in Waterkloof, Pretoria

Educational Qualifications

2002

MBA (Masters of Business Administration) – only need to do dissertation, Milpark Business College

Subjects:

Marketing

Accounting

Financial Management and Decision-Making

Corporate Finance

Information and Knowledge Management

Strategic Marketing

Strategic Operations Management

Corporate Strategy

1998

MDP (Management Development Programme), University of Pretoria

Subjects:

Strategic Marketing Management

Management and Leadership

Strategic HR Management

Management Strategy

Economics

Operations and Supply Chain Management

Financial Management and Management Accounting

Technology and Business

Personal and Management Coaching

Innovation

1990

Diploma – Telecommunications, Telstra, Sydney - Australia

Subjects:

Marketing

Wireless Telecoms

Accounting

Strategic Planning

Operations

IT

1982

Grade 12 National Senior Certificate, Volkskool Heidelberg

Subjects:

Afrikaans

English

Business Economics

Criminology

Economics

Courses and Training Completed

2003 to 2020 (4 months every 3 years)

Back to Basics – updated skills on the effective running of a Spur franchise, Spur Training Centre

2003 to 2020

All internal courses as prescribed by Spur Group Spur Training Centre

Computer Skills

Pilot Restaurant System

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

TeamViewer

Personal Details

Nationality: South African

Residential Area: Highveld Estate, Centurion

Languages: English and Afrikaans

References

Conrad Lombaard, Senior Manager – International, Telkom SA Ltd, +271*-***-**** / 081-***-****

Amanda van Wyk, Regional Director, Spur Group, +271*-***-**** / 072-***-****

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