Sales Representative Customer Service
Resume:
Jessica Reese
Customer Service
Professional
Contact
Address
Debary, Florida, 32713
Phone
***********@*****.***
Skills
Critical Thinking
Problem Solving
Customer Service
Teamwork
Communication
Results-driven customer service professional with 7+ years of experience in customer relations. Very organized, highly motivated and passionate about delivering superior customer service. Pursuing a new role where hard work and dedication will be highly valued.
Work History
01/2016 -
Current
House Manager
Reese Household, Debary, FL
Successfully create and manage daily routines with built-in flexibility
Conduct workroom for parents; organize school events and budget requirements.
Keep household areas clean and well-stocked, run errands, manage laundry and complete weekly grocery shopping.
Coordinate events for entire household, including holiday parties, cocktail parties and small gatherings.
Review and maintain monthly budgets and identify necessary adjustments for future plans.
05/2013 –
05/2015
Senior Sales Representative
V. Group, Orlando, FL
Cultivated positive guest relations by managing information and orchestrating speedy service.
Kept track of event finances, including initial deposits, due payments and final balances.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal choices based on individual preferences.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Trained incoming staff on practices, culture and procedures to maximize job satisfaction and productivity.
06/2010 –
10/2014
Dental Hygienist
Serene Dental, Orlando, FL
Performed comprehensive oral health assessments, identifying periodontal receding gums and signs of gum disease in geriatric patients
Maintained dental supplies and a clean workspace by ensuring regular instrument sterilization and effective equipment operation
Managed reception area by answering phones, scheduling appointments, coordinating treatment plans, and filing patient records.
Educated patients on importance of oral hygiene and demonstrated techniques for flossing and proper brushing.
Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation. Education
05/2018 Bachelor of Science: Biomedical
Keiser University - Orlando, FL
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