Desktop Support Engineer
Resume:
PRAKASHRAJ P
***************@*****.***
WORK EXPERIENCE - Desktop Support Engineer – 6 Months
Configuring antivirus software to fully protect IT environment.
Monitor the performance of the computer systems and address issues as they arise.
Provide technical support for software reconfigurations to aid in function customization.
Test software performance throughout the desktop network to ensure peak performance.
Install computer hardware and software on desktops to keep versions current.
Initiate and complete Microsoft Windows server operating system updates.
Network with LAN/WAN for continuous company connection.
Data migration process.
EDUCATIONAL QUALIFICATIONS:
MCA from Paavai Engineering College with 78% in 2018
BCA from Valluvar College of Science and Management with 62% in 2016
HSC from Sowdambikaa Matric Higher Secondary School with 69% in 2013
SSLC from Vivekananda Higher secondary School with 64% in 2011.
SKILL:
Strong technical knowledge of Windows Desktops and the ability to resolve problems.
Technical Support, System Configuration, Software, Antivirus, OS Installation and Repair.
Troubleshooting Technical Issues and Diagnostics.
MS Outlook/ Outlook Configuration.
Good Computer Hardware awareness, Network Hardware and Software Maintenance.
Excellent interpersonal skills and an ability to establish credibility quickly.
Good technical knowledge, skills and hands on experience of Software - Windows 7, 10 and Microsoft Office, outlook.
Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.
Excellent time management skills and ability to work under time pressure.
PERSONAL DETAILS:
Date of Birth : 26.06.1996
Gender : Male
Languages Known : Tamil and English.
Current Location : Velachery, Chennai.
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