Executive Assistant Office Staff
Resume:
Hello
AZIZA OSMAN
Serena Street
MOMBASA
**********@*****.***
Skills
Microsoft Office, Excel, PowerPoint and SharePoint proficiency
● Meeting planning
● Skilled in conflict resolution
● Strong organizational skills
● Fluent in Swahili and Somali
● Report writing
● Bookkeeping
● Meticulous attention to detail
Experience
August 2019 - March 2020
Emerging Design Consulting,Nairobi - Office Administrator
● Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information.
● Designed electronic file systems and maintained electronic and paper files.
● Served as the central point of contact for all outside vendors needing to gain access to the building.
● Planned meetings and prepared conference rooms.
● Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office.
● Supplied key cards and building access to employees and visitors.
● Made copies, sent faxes and handled all incoming and outgoing correspondence.
● Organized files, developed spreadsheets, faxed reports and scanned documents. 2
March 2015-August 2017
Blumen flower shop,Nairobi-Executive Assistant
● Maintained office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
● Designed and implemented office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
● Completed operational requirements by scheduling and assigning employees; following up on work results
● Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
● Maintains office staff by recruiting, selecting, orienting, and training employees December 2017-March 2018
Teranova,Turkish Republic of northern Cyprus-SALES REPERESENTATIVE
● Communicated all merchandise needs or issues to appropriate supervisors.
● Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
● Answered incoming telephone calls with professional and knowledgeable responses.
● Worked flexible schedule to accommodate changing customer levels.
● Generated leads for new sales through telephone and email contact with customers.
● Processed merchandise returns and exchanges
Education
SEPTEMBER 2017-JUNE 2018
● CYPRUS INTERNATIONAL UNIVERSITY,TURKISH REPUBLIC OF NORTHERN CYPRUS- LLB INTERNATIONAL LAW
3
● JANUARY 2011-NOVEMBER 2014- ST MARYS’ GIRLS SECONDARY SCHOOL,ISIOLO Reference
IMAN MUSTAFA UJAAMA(Manager,Emerging Design Consulting) **********@*****.**.**
ZAINAB IBRAHIM(Owner,BLUMEN FLOWER SHOP)
***********@*****.***
ERDEM ERTURK(SUPERVISOR,TERANOVA)
***********@*****.***
MEHMET VATANSEVER(MANAGER,TERANOVA)
**************@*****.***
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