PRAVEEEN KUMAR DAKSHINAMURTHY MUDALIAR

**, *** *****, * ***** AECS LAYOUT, KUNDALAHALLI, BANGALORE, INDIA. PIN: 560037

C: +91-974*******, adh8a8@r.postjobfree.com, D.O.B: 1/1/1978, Marital status: Married.

PROFESSIONAL SUMMARY

Multi skilled Service Engineer / Maintenance Technician -16 years' experience.

Installation, Commissioning, Training, Maintenance, Process engineering, Quality control, Reliability engineering. and Customer service.

PLC Systems, Computers, Hydraulics, Pneumatics, Engines, Transmission systems.

WORK HISTORY

NEW CHAMP INTERNATIONAL.

Freelance consultant Bangalore, India. September 2017 - December 2018

Business development, Sales, Service, Designing, Parts sourcing, Vendor development, Procurement, Project management and Consulting.

EBTIKAR CARD SYSTEMS (ETISALAT)

Maintenance technician Ajman, United Arab Emirates. March 2010 - March 2016

Condition based maintenance (CBM) of Smart card & GSM SIM card manufacturing

machines (Muehlbauer CMI3000, CMP2010, CML3420, CMP2000D, SCP5600, GSM6000 & Data card

MPR5800).

Coordination with IT, production and quality department to ensure fulfilment of customer

requirements and delivery schedules.

Modification of Machine parts and implementation of systems to improve machine Reliability and

Efficiency.

Training of operators.

Assessment of critical parts to reduce stock inventory of parts.

Preparation of preventive maintenance checklists, cleaning and lubrication charts to ensure timely

maintenance activity using right material and method.

Sourcing of parts and hardware from alternate suppliers for crisis management.

Calibration, setting of machine to reduce rejection and create new benchmarks of quality.

MUEHLBAUER INDIA PVT. LTD.

Service Engineer Bangalore, India. February 2007 - November 2009

Installation, commissioning, trouble shooting, repair, maintenance and overhauling of PLC, CNC

based high precision Smart card manufacturing machines and GSM Card personalization Machines.

Training operators and technicians for operation and maintenance.

Calibration of card milling systems and adjustment.

Calibration of pressure regulators and adjustment.

System and parts upgrade.

Conversion of systems for different products.

Software backup and upgrade of machine software and MCES system.

Maintenance, repair, adjustment and setting of Rofin laser system.

Trouble shooting, parameter setting & network configuration of Phytron Stepper motor systems,

Omron AC servo motors, Bachmann PLC, Moxa communication cards, Wasco cards.

Pre-installation checks and machine performance evaluation.

Telephonic and email technical support to customers.

Coordination with customer and company to ensure timely delivery of spare parts.

Feedback to production department for process improvements.

Meetings with customers to resolve issues and improve customer satisfaction.

Production and maintenance support.

AMERICA ONLINE (AOL) INDIA PVT. LTD

Senior customer service consultant Bangalore, India. December 2005 - February 2007

Telephonic Customer support for AOL Internet service.

Handling billing related queries for high speed internet connection, basic technical support, customer

retention activities, up selling of products and services.

MPHASIS B.P.O

Customer Service executive Bangalore, India April 2004 - December 2005

Telephonic customer service for Sallimae student loan customers.

Handling Billing related queries, processing forbearance, deferment of loans.

Providing information about different concessions and benefits as per federal law.

Consolidation of loans, implementation of company schemes and benefits.

QUEST INFORMATICS LIMITED

Component Engineer-Trainee Bangalore, India. September 2003 - November 2003

Quality control of B.O.M. for Volvo trucks.

Assigning the right component illustration to the respective part description and part number.

Tracking errors in the B.O.M. and fault rectification to ensure accuracy of information in the online

Spare part catalogues of customized Volvo trucks.

MAHINDRA AND MAHINDRA LTD., FARM EQUIPMENT SECTOR

Territory Executive on Contract basis. Bangalore, India. July 2001 - November 2001 Service and sales support to Mahindra tractor dealers in Karnataka.

Resolve service issues and Warranty claims processing to improve customer satisfaction.

Field testing of parts and assemblies.

SHYLA SERVICING ENGINEERS

Service Supervisor Bangalore, India May 1998 - October 1999 Service, repair, maintenance and overhaul of:

Voltas and Mitsubishi 3-5 TON Diesel forklift trucks.

Macniel and Maini Battery operated platform trucks.

Leyland and Perkins industrial engines.

EDUCATION

MASTER OF COMMERCE Costing and Taxation

Bangalore university

Bangalore, May 2005

DIPLOMA IN MECHANICAL ENGINEERING (AUTOMOBILE TECHNOLOGY)

Sri Jayachamrajendra Government Polytechnic.

Bangalore, India. May 1998

FLUENT LANGUAGES

English, Hindi, Kannada, Tamil.

CERTIFICATIONS

Machine Tool Design- Electrical

IMTMA

Bangalore, September2016- October 2016

Fanuc operator panel MDI configuration & setting Parameters.

Machine logic design by building PLC ladder diagram using

1) Fanuc Ladder-III

2) Mitsubishi GX works-2.

Design of Electrical circuit using AutoCAD electrical 2016.

Foundation Course in Industrial Automation

IMTMA

Bangalore, July2019- August 2019.

Machine logic design by building PLC ladder diagram using

1) Siemens TIA 14.0

2) Mitsubishi GX works.

Design of Electrical circuit using EPLAN.

Programming practice on PLC-ladder logic/Relay logic/I/O interface.

Programming and Operation of Fanuc 5 axis robots and 6 axis robots used for welding and machine tending applications.

Certificate course in Predictive maintenance

IMTMA

Bangalore, July 2016 .

Condition monitoring, Vibration analysis.

Service training: Muehlbauer-Smart card manufacturing machines.

Muehlbauer AG.

Roding, Germany, February 2007- November 2009.

Training on CMI3000, CMI4000, CMI5000, SCP5600, GSM6000, CMP2000D, CMP2010, CP40, CML3420. Bachmann PLC, Beckhoff Twin cat PLC, Rofin Powerline laser RSM10E,RSM20E, Muehlbauer Rommel laser, Lauffer Laminator, Antenna embeddingmachine:IA1600, Card hologram Stamp, sheet collating and Vision inspection systems.

Project Management Professional (PMP) Certificate course

Sites Power,

U. A. E, July 2014.

Certificate course in Machine Tool Design- Mechanical

IMTMA Design institute,

Bangalore, May 2002- August 2002.

Certificate course in computer aided modelling using Pro-Engineer 2000I

Harita Info serve Ltd,

Bangalore, May 2001- June 2001.

Training in Six Sigma Green Belt

IIFCA Academy.

Bangalore, February 2013.

Training in IP Network essentials

Etisalat academy,

Dubai, U.A.E, October2012

Service training in maintenance, repair and overhaul of P Series Diesel Engines

Simpson & Co. Ltd. Product training centre

Bangalore, February 2001 .

Sales and Service training for Tractors

Mahindra Tractors and Farm Equipment Training centre,

Nagpur, July 2001.

Voice and accent neutralization training

NIIT training Centre

Bangalore, Febuary 2004.

Certificate course in Call centre basics

Mphasis

Bangalore, March 2004- April 2004

Training in customer service

AOL,

Bangalore, December 2005.

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