PRAVEEEN KUMAR DAKSHINAMURTHY MUDALIAR
**, *** *****, * ***** AECS LAYOUT, KUNDALAHALLI, BANGALORE, INDIA. PIN: 560037
C: +91-974*******, email@example.com, D.O.B: 1/1/1978, Marital status: Married.
Multi skilled Service Engineer / Maintenance Technician -16 years' experience.
Installation, Commissioning, Training, Maintenance, Process engineering, Quality control, Reliability engineering. and Customer service.
PLC Systems, Computers, Hydraulics, Pneumatics, Engines, Transmission systems.
NEW CHAMP INTERNATIONAL.
Freelance consultant Bangalore, India. September 2017 - December 2018
Business development, Sales, Service, Designing, Parts sourcing, Vendor development, Procurement, Project management and Consulting.
EBTIKAR CARD SYSTEMS (ETISALAT)
Maintenance technician Ajman, United Arab Emirates. March 2010 - March 2016
Condition based maintenance (CBM) of Smart card & GSM SIM card manufacturing
machines (Muehlbauer CMI3000, CMP2010, CML3420, CMP2000D, SCP5600, GSM6000 & Data card
Coordination with IT, production and quality department to ensure fulfilment of customer
requirements and delivery schedules.
Modification of Machine parts and implementation of systems to improve machine Reliability and
Training of operators.
Assessment of critical parts to reduce stock inventory of parts.
Preparation of preventive maintenance checklists, cleaning and lubrication charts to ensure timely
maintenance activity using right material and method.
Sourcing of parts and hardware from alternate suppliers for crisis management.
Calibration, setting of machine to reduce rejection and create new benchmarks of quality.
MUEHLBAUER INDIA PVT. LTD.
Service Engineer Bangalore, India. February 2007 - November 2009
Installation, commissioning, trouble shooting, repair, maintenance and overhauling of PLC, CNC
based high precision Smart card manufacturing machines and GSM Card personalization Machines.
Training operators and technicians for operation and maintenance.
Calibration of card milling systems and adjustment.
Calibration of pressure regulators and adjustment.
System and parts upgrade.
Conversion of systems for different products.
Software backup and upgrade of machine software and MCES system.
Maintenance, repair, adjustment and setting of Rofin laser system.
Trouble shooting, parameter setting & network configuration of Phytron Stepper motor systems,
Omron AC servo motors, Bachmann PLC, Moxa communication cards, Wasco cards.
Pre-installation checks and machine performance evaluation.
Telephonic and email technical support to customers.
Coordination with customer and company to ensure timely delivery of spare parts.
Feedback to production department for process improvements.
Meetings with customers to resolve issues and improve customer satisfaction.
Production and maintenance support.
AMERICA ONLINE (AOL) INDIA PVT. LTD
Senior customer service consultant Bangalore, India. December 2005 - February 2007
Telephonic Customer support for AOL Internet service.
Handling billing related queries for high speed internet connection, basic technical support, customer
retention activities, up selling of products and services.
Customer Service executive Bangalore, India April 2004 - December 2005
Telephonic customer service for Sallimae student loan customers.
Handling Billing related queries, processing forbearance, deferment of loans.
Providing information about different concessions and benefits as per federal law.
Consolidation of loans, implementation of company schemes and benefits.
QUEST INFORMATICS LIMITED
Component Engineer-Trainee Bangalore, India. September 2003 - November 2003
Quality control of B.O.M. for Volvo trucks.
Assigning the right component illustration to the respective part description and part number.
Tracking errors in the B.O.M. and fault rectification to ensure accuracy of information in the online
Spare part catalogues of customized Volvo trucks.
MAHINDRA AND MAHINDRA LTD., FARM EQUIPMENT SECTOR
Territory Executive on Contract basis. Bangalore, India. July 2001 - November 2001 Service and sales support to Mahindra tractor dealers in Karnataka.
Resolve service issues and Warranty claims processing to improve customer satisfaction.
Field testing of parts and assemblies.
SHYLA SERVICING ENGINEERS
Service Supervisor Bangalore, India May 1998 - October 1999 Service, repair, maintenance and overhaul of:
Voltas and Mitsubishi 3-5 TON Diesel forklift trucks.
Macniel and Maini Battery operated platform trucks.
Leyland and Perkins industrial engines.
MASTER OF COMMERCE Costing and Taxation
Bangalore, May 2005
DIPLOMA IN MECHANICAL ENGINEERING (AUTOMOBILE TECHNOLOGY)
Sri Jayachamrajendra Government Polytechnic.
Bangalore, India. May 1998
English, Hindi, Kannada, Tamil.
Machine Tool Design- Electrical
Bangalore, September2016- October 2016
Fanuc operator panel MDI configuration & setting Parameters.
Machine logic design by building PLC ladder diagram using
1) Fanuc Ladder-III
2) Mitsubishi GX works-2.
Design of Electrical circuit using AutoCAD electrical 2016.
Foundation Course in Industrial Automation
Bangalore, July2019- August 2019.
Machine logic design by building PLC ladder diagram using
1) Siemens TIA 14.0
2) Mitsubishi GX works.
Design of Electrical circuit using EPLAN.
Programming practice on PLC-ladder logic/Relay logic/I/O interface.
Programming and Operation of Fanuc 5 axis robots and 6 axis robots used for welding and machine tending applications.
Certificate course in Predictive maintenance
Bangalore, July 2016 .
Condition monitoring, Vibration analysis.
Service training: Muehlbauer-Smart card manufacturing machines.
Roding, Germany, February 2007- November 2009.
Training on CMI3000, CMI4000, CMI5000, SCP5600, GSM6000, CMP2000D, CMP2010, CP40, CML3420. Bachmann PLC, Beckhoff Twin cat PLC, Rofin Powerline laser RSM10E,RSM20E, Muehlbauer Rommel laser, Lauffer Laminator, Antenna embeddingmachine:IA1600, Card hologram Stamp, sheet collating and Vision inspection systems.
Project Management Professional (PMP) Certificate course
U. A. E, July 2014.
Certificate course in Machine Tool Design- Mechanical
IMTMA Design institute,
Bangalore, May 2002- August 2002.
Certificate course in computer aided modelling using Pro-Engineer 2000I
Harita Info serve Ltd,
Bangalore, May 2001- June 2001.
Training in Six Sigma Green Belt
Bangalore, February 2013.
Training in IP Network essentials
Dubai, U.A.E, October2012
Service training in maintenance, repair and overhaul of P Series Diesel Engines
Simpson & Co. Ltd. Product training centre
Bangalore, February 2001 .
Sales and Service training for Tractors
Mahindra Tractors and Farm Equipment Training centre,
Nagpur, July 2001.
Voice and accent neutralization training
NIIT training Centre
Bangalore, Febuary 2004.
Certificate course in Call centre basics
Bangalore, March 2004- April 2004
Training in customer service
Bangalore, December 2005.