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Data Analyst

New York City, NY
November 30, 2020

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Francis Marinez

Operations Analyst

Analytical, organized, and communicative. Experienced in working in sales and scheduling teams, making data accessible and intuitive. Providing solutions to organizations and producing results through increased revenue and productivity.


New York, NY


Microsoft Excel ADP

SQL Salesforce


Customer Relations

Problem Solving

Project Management



Volleyball Chess


Operations Analyst

Busy Bee Cleaning Service

12/2019 - Present, New York, NY

Increased the retention of new hires by using past data to determine the optimal employees, resulting in increased average labor hours throughout our field employees

Improved sales revenue by adopting a bottom-up approach through Excel to determine the best possible quote and providing clients the best possible services for their budget

Initiated a project that improved the current scheduling system in place through ADP's reporting power and Excel's data

management, reducing scheduling time and increasing customer satisfaction

Medical Records Coordinator


10/2018 - 12/2019, New York, NY

Accelerated the exam evaluation process by uploading and organizing patient data, making it promptly available for the physicians

Prevented technical issues that reduce the speed in which clients receive their exam results, increasing overall patient satisfaction that was carefully evaluated through surveys

Facilitated our data organization process and optimized our team's time, allowing us to create better communication systems between departments and increase productivity



Syracuse University College of Engineering and Computer Science 06/2014 - 05/2018, Syracuse, NY


Costello Heat Sleeve (08/2017 - 05/2018)

Designed the Costello Heat Sleeve prototype; a wearable device that counteracts “cold stump” effects for amputees

Conducted research and analysis on circuit designs and temperature control systems to optimize the final design

Communicated with our client to understand and meet the needs of the potential consumers Ran multiple COMSOL simulations to determine the optimal materials for the sleeve

Comfeet: The Size Adjustable Shoe (05/2017 - 07/2017)

The size-adjustable footwear for children sizes 7-12 in toddlers The Comfeet prototype has an expandable material between conventional shoe material that can conform to a child’s foot as they grow

Presented the prototype to panel of judges for evaluation and criticism Submitted a provisional patent application with a user instruction

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