SHIRLEY L. ZAJIA, PHR

585-***-****

adh82l@r.postjobfree.com Linkedin.com/in/shirleyzajia

CAREER SUMMARY

Director Human Resources • HR Business Partner • HR Consultant and Strategic Partner

An influential and transformative HR leader with extensive experience building and executing HR strategies focused on talent management and development, organizational effectiveness, workforce planning, and employee engagement that are aligned to business strategies.

Accomplished HR business partner developing partnerships with C-suite, senior executives and their respective teams in complex and matrix organizations.

Highly analytical and metrics driven to provide strategic insight into people data, guiding business leaders through workforce planning and effective people strategies.

“Shirley not only brought to the table her depth of knowledge of global human resources practices, but also brought a strong business perspective to the HR role.” - Gopal Chandramowle, JCI AREAS OF EXPERTISE

Talent Acquisition

Talent Management

Leadership Development

Change Management

Vendor Management

M&A Due Diligence &

Integration

Employee Engagement

Employee Relations

Immigration Sponsorship

HR Compliance

Organization Development

HR Policies & Procedures

Project/Program

Management

PROFESSIONAL EXPERIENCE

ADT Inc., Boca Raton, FL January 2016 – March 2020 Residential, small and large business electronic security company. Director, Human Resources Business Partner

Partnered with C-suite and senior executives and their leadership teams in the Sales, Emerging Markets & Innovation, IT and Business Operations organizations to develop and execute HR strategies and activities that foster growth, innovation, and organizational effectiveness. Managed 4 direct reports in multiple regions to include CA, FL and NJ.

• Transformed HR into a strategic business partner. Consistently sought for expertise and counsel on organization design, complex employee relations issues, policy interpretation, and employee and lead- ership development which led to creation of a new software development team, employee engagement roadmap and national sales center HR dashboard.

• Delivered $20k in cost savings to the national sales center organization through proactive analysis and restructure of the leave calculation pay.

• Achieved 80% participation rate on quarterly HR Matters for Managers training program developed and delivered to all people managers.

• Post-acquisition HR integration of Secure Design Inc. to enhance product offering in cybersecurity.

• Awarded President’s Circle of Excellence and HR Leadership Award. Tyco Retail Solutions, Boca Raton, FL September 2010 – December 2015 Now Sensormatic, a Johnson Controls company, a global provider of retail performance and security solutions. Global Senior Human Resources Manager, Corporate and Field Solutions Internal promotion to provide global HR leadership to executive management and their leadership teams

(Finance, Manufacturing and Global Supply Chain, Commercial Operations, Engineering, Strategic Marketing, Advanced Research and Technology) in multiple regions (North America, United Kingdom, China, Mexico, Sin- gapore, Netherlands, France, Spain and India). Managed 4 indirect and direct reports including EH&S.

• Project managed the implementation of the brand new HRIS platform (Workday) globally and on schedule.

• Appointed to lead division on the One Tyco initiative, to harmonize all HR polices and procedures across the Tyco enterprise.

• Merger & Acquisitions committee member. Project managed all global HR integration activities with the acquisition of CreativeSystems and completed on schedule.

• Awarded Outstanding HR Leadership Award.

Tyco SimplexGrinnell, Boca Raton, FL June 2004 – August 2010 Now a Johnson Controls company, is the leader in fire protection, security, HVAC, and building controls. Senior Human Resources Manager, Corporate

Internal promotion in a newly created role, bringing together two companies to one industry leader in life and fire safety solutions. Provide strategic HR leadership to the executive management and corporate functions teams. Oversaw all HR compliance programs and strategy. Managed 1 direct report.

• Elected project leader to roll out the company’s first recruiting management system (Taleo) within our 150 regional offices, to drive efficiency and compliance.

• Project champion and achieved 94% participation rate on the first company wide voluntary en- gagement survey.

• Outperformed goal by 50% through creation of an execution plan to ensure 100% compliance of Tyco’s annual ethical certification program; the first of all divisions globally.

• Tyco Ombudsman Office Committee Member to create process to investigate and resolve complex cases made to the Ethics Office. Facilitated 79% reduction in average days open.

• Awarded Tyco Fire & Security Top Performer and HR Leadership Award. ADT Security Services, Inc., West Henrietta, NY May 1997 – June 2004 Largest provider of electronic security services to commercial, government and residential customers. Senior Human Resources Specialist

Recruited in a new role as the on-site human resources generalist for the Northeast Customer Care Center

(24x7 operation). Developed innovative HR programs to attract and retain employees.

• Developed and managed the end-to-end recruiting strategy to scale the business and increase employee base by 8 times (from 75 to 600 employees) with innovative solutions.

• Reduced turnover by 45% (from 120% to 65% annually) through data analysis and implementation of an exit interview process.

• Spearheaded the creation of reward and recognition program, branded as the Top Performer Award, defining KPI’s and stretch goals to increase employee engagement by 100%.

• Awarded Staff Member of the Year.

EDUCATION

Bachelor of Science, General Business Management

Rochester Institute of Technology, Rochester, NY

Honors: RIT Scholarship

Business of Human Resources Program

UNC Kenan-Flagler Business School, Chapel Hill, NC PROFESSIONAL CREDENTIALS

Professional in Human Resources (PHR) certified, since May 2002 Certified Trainer - Achieve Global, Development Dimensions Institute (DDI), Employment Learning Institute

(ELI)

Certified - PROSCI Change Management

Certified Coach - Korn Ferry 360 2 SHIRLEY L. ZAJIA, PHR

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