STEPHANIE OLIVEIRA
1-408-***-**** ● *********************@*****.*** • 3186 S. Barrington, Los Angeles CA 90066 • https:// www.linkedin.com/in/stephanie-oliveira-0285a213a/
EDUCATION
University of California, Santa Barbara 2014-2018
Bachelor of Arts in Global Studies with an emphasis in the Middle East. Cumulative GPA: 3.85
Letters and Science Honors Program
Institut de Sciences Politiques de Paris (Sciences Po) 2016-2017 Participated in a year long exchange program at a world renown institution of Political Science EXPERIENCE
Oakwood WorldWide Los Angeles, CA
Project Consultant - Freelance September 2020 – November 2020
• Lead AppFolio software implementation project by working with cross functional teams to ensure on time completion of project deliverables.
• Provide support for user system questions, and develop training guides for internal staff.
• Create documentation for policy and procedure for property management system use.
• Help train staff on all aspects relating to the software transition. The Visionary Group Los Angeles, CA
Event Coordinator January 2020 – April 2020
• Support production team in completing day to day activities (meetings, notes, organizational needs).
• Assist in managing client relationships on production related issues, as well as managing client needs and expectations.
• Managed deadlines and deliverables when it comes to RFP response and event production.
• Responsible for day-to-day updating of budgets and reports to Producer.
• Manage all suggested production elements to confirm they are within the given budget.
• Responsible for creating and managing all production documents such as run-of-show, contact lists, workback schedules, pick up lists and expense/inventory grids.
• Responsible for leading all contact with vendors and venues with support from team members.
• Responsible for managing overall timeline process and following up on tasks, research and information requested by Producer.
Engineer.ai Los Angeles, CA
Marketing Specialist July 2019 – January 2020
• Support brand and experiential department in completing day to day activities such as meetings, notes, organizational needs.
• Oversee and manage US events budget and KPI documents.
• Prepare detailed documentation for events that clearly defines goals, and expectations. Also responsible for creating recap decks by collecting, analyzing, and summarizing event data.
• Communicate key dates, action items, and updates regularly with marketing and sales teams to ensure on- time execution of event deliverables.
• Help oversee event production on-site.
• Assist with research for potential partnership programs.
• Help oversee the creative routing process and ensure that collaterals are delivered correctly and on time.
• Write creative briefs for events (Including identifying target audience segments and working with the integrated marketing team to execute).
AppFolio Inc. Santa Barbara, CA
Implementation Specialist April 2018 - July 2019
• In charge of building out new clients’ databases as they transition to AppFolio.
• Responsible for gathering, manipulating and migrating large sets of client data through Excel & Google Sheets.
• Train clients on how to maximize their use of AppFolio by leading online meetings. Also responsible for strategic account management to ensure project deadlines.
• Partner with Sales and Services teams to define ongoing best practices for onboarding tasks. Dapper Goat Social Media Santa Barbara, CA
Business Development and Project Management Intern January 2018 - April 2018
• Reported directly to CEO- organized and executed projects such as template design for proposals and capabilities deck, built out sales collateral.
• Managed entire sales pipeline - including guiding prospects through sales process, maintaining contact with prospects, drafting proposals, participating in negotiation process, attending client meetings, etc.
• Lead internal marketing projects such as SEO on company blog, website reformatting and redesign, and outbound email marketing campaigns.
AppFolio Inc. Santa Barbara, CA
Data Quality Co-Ordinator September 2017 - January 2018
• Responsible for Salesforce maintenance and data entry, researching prospects and leads to improve marketing efficiency and create new opportunities for the Sales Development team.
• Increased lead generation by 150% over a period of 3 months, assisting the Sales Development team by vetting data and making initial phone calls.
• Restructured training program for incoming interns by organizing systematic processes into google docs and slide shows.
SKILLS AND INTERESTS:
• Animated by traveling and interacting with other cultures.
• I am a self starter with a positive attitude that thrives in a team environment.
• Strong Excel skills, and basic SQL knowledge.
• Experience with Microsoft Excel, Salesforce, Google Apps, MailChimp, SEO, Agile CRM, PandaDoc, FB Business Manager.